Is American Home Protect LLC a Scam? Customer Review

I received a letter indicating a reference date with a warning that my POLICY MAY EXPIRE SOON. The letter had my legal names, purchase date, and "potential lapse of warranty coverage". That made me think it was a genuine home appliances warranty company. I called the number on the letter and I was signed up. And I have been making payments of $183.56 every month for over 12 months. The greatest mistake I made was not checking them out online or reading reviews. This company is untrustworthy and I still don't know why they haven't been shut down so far, with all the complaints from almost every homeowner like myself they tricked into signing up for their nonexistent coverage.

Is American Home Protect LLC a Scam? Customer Review

I called to file a claim for the very first time after diligently making payments for over 12 months, for a faulty gas knob, the unprofessional customer representative, asked me for my concerns, I explained to her what was going on and she asked for maker and model of the stove, I gave it to her and she went on to inform me is not covered by my policy.

I was shocked because I remembered vividly that I was told manufacturers warranty does not cover stuffs like this and that's where they (American Home Protect) come in, they cover what manufacturers do not cover. And the sales rep specifically used gas knob as an example when I was being marketed.

I am livid with their schemes at myself for falling for their scam and she was so annoying, I hung up and a few minutes later someone called back, a male voice claiming he is from the resolution department and said you have been with us for so long and I am going to offer you discounts on your next 6 months payments.

He said he is going to offer me discounts because I want my policy cancelled but you are not going to service my claim, but you still want me to remain with you and continue my payments. That's when it dawned on me that these guys are just in for the money and not customers satisfaction.

I strongly believe their end game is to get as much as they can before the bubble burst. I wasn't going to do this review as I hardly don't leave a negative review on companies but I felt I need to, so as to warn/alert other homeowners to this scheme. So I decided to make this review for all to see and read other reviews only to see they had the same problem. American Home Protect LLC is an untrustworthy company and cannot be trusted. Especially with their sketchy letters, and how they get people's information.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments (Total: 3)

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February 15, 2022 at 9:15 PM by
Is American Home Protect LLC a Scam? Customer Review
an anonymous user from: Turner, Ashburn, Georgia, United States

I personally like to thank everyone who has them as a scam all over the internet. You all had me dodge a scam. I received a letter in the mail & called thinking my stuff was expired. They wanted $184 up front & 190 for the next 18 months, in which they promised the next 18 free. Between them getting an attitude because I refused to commit to anything without a understanding; calling bs on the last 18 months being free (how is the last 18 months free when you are recuperating the cost of those last 18 months into the first 18 months); didn’t return my calls when disconnected; the callback number given didn’t work; & they would not allow time to think it over or compare shop (because they were too high in price); I hung up & will be calling my MTG in the morning. Sorry you all were scammed but at least you saved me from also being scammed.


November 29, 2021 at 4:15 PM by
Is American Home Protect LLC a Scam? Customer Review
an anonymous user from: Henniker, Weare, New Hampshire, United States

I have been scammed with American Home Protect, LLC. Took $ 184.38. Used Fake Email


December 6, 2021 at 3:26 PM by
Is American Home Protect LLC a Scam? Customer Review
an anonymous user from: Palmerton, Pennsylvania, United States

I have also been scammed by American Home Protect LLC. They have been taking the $183.85 every month (with an initial down payment $177.84). Claims went full round and round circle without any actual resolution as you described. Thank you so much for writing this and exposing this fraudulent practice. Shame on people like this preying on new home owners.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is American Home Protect LLC a Scam? Customer Review