Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Scammers are contacting potential victims claiming to be from Amazon, Apple, or Microsoft, asking them to download the Anydesk app to give them remote access to their computers. But, Amazon will never ask its customers to give them remote access to their computers. Therefore, if you are contacted out of the blue and asked to download the Anydesk app, do not.
Potential victims will be contacted by scammers pretending to be from Amazon, Apple, or Microsoft and told that their iPhone or account has been hacked. The scammers will then claim they need to access their potential victim's smartphone or computer.
The scammers will ask their potential victims to download and install Anydesk, a legit app used to remotely access a smartphone or computer. They will then be asked by the scammers to open the app and give them the remote access key. If this is done, the scammers will gain remote access to their device. With remote access, they will be able to steal account credentials, personal and financial information, which they will use fraudulently. They may also use their potential victims' devices to commit other cybercrimes.
If you were tricked by the Anydesk Amazon scam, please change the password for all your accounts and check and report fraudulent transactions.
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My mom had this happen to her today. Only $170 was taken, thank goodness. There needs to be more news on this type of scams. Just know this could happen to anyone and to not beat yourself up.
It’s hard to explain how these scammers are able to manipulate. They do things rapid fire all the while telling you it’s going to “fix” the problem. I’ve removed the Any Desk app, cancelled cards, changed every password, locked accounts. Humiliating experience.
I have uninstalled AnyDesk, but it keeps reloading itself. How can I prevent that?
Yep just got the text and called the number. The moment he said anydesk and I saw it was something where he could remote into my phone I hung up. Be careful!
I downloaded AnyDesk after speaking with someone who I thought was from Norton Antivirus. Once they got remote access to my desktop computer they wanted me to log in to my online banking and that's when I woke up to the scam that was going on. The person on the phone had already changed my password on my computer and shut me down when I wouldn't log in to my bank. Their phone number is 1.888.721.2993
I was contacted today about a possible fraudulent purchase on my amazon account. They ask to remotely log into my device with anydesk app. I installed the app and continued with the questions and answers. I didn't feel right about any of it but continued. After being taken for 1400.00, I realized this isn't right. Hung up and did a search for Amazon and anydesk app. Wish I would have done that 1st. Now I need to go change all my account and close a few as well. Don't let this happen to you.
Where u able to get your money back? Same thing happened to me and it's now under investigation thru cash app
This happened to me too. I ran into a glitch installing an Amazon device on my TV that required a code. I used my iPad to get the code but it didn’t work. I was then prompted to call the tech support on the screen. Thought I was talking to Amazon.
Just today, I recieved a text from a supposed Amazon contact informing me that $497 was going to be charged to my Visa. Had an order number and a callback number included. I did call the number and got some guy in India or somewhere who informed me that my account was being used in several states. He confirmed my name correctly and then informed me he was hereto help me and stated he was definitely from Amazon when I hesitated. He then directed me to the Google playstore and wanted me to download the Anydesk app. As soon as I read what this app actually does( it gives remote access to your phone computer,etc) I then informed him that I would not be downloading this app on my phone and then hung up on him.I assumed it was a scam and checked my Amazon a countand all credt,debit cards for suspicious activity andso far have found none. I am fortunate to be aware of the potential for scams but people,PLEASE donot fall for questionable texts,emails, or phone calls.
I called what I thought was an Amazon tech support number because I was unable to cancel a tv subscription. I was told that due to Covid, security was tightened and therefore unsubscribing required downloading Anydesk. I downloaded the app, but the call didn’t seem right and luckily I had trouble opening the app, and I ended the call, did the research, and learned that in fact, it was a scam. Why can’t these people get lives and do ethical things with their time on earth? Anyway, I deleted the app, which never made it into my phone, went directly to my bank and cancelled my card, then changed all my passwords. Beware! Normally I’m not this stupid, but some tv subscriptions make it very difficult to unsubscribe, and by the time I searched for the Amazon help, I was exasperated and vulnerable. Please don’t let this happen to you.
I just had the same call! odd thought I actually got a code through claiming it was from Amazon. Very Clever - but scary - luckily I googled it and found it to be fraud
