Scammers are contacting potential victims claiming to be from Amazon, Apple, or Microsoft, asking them to download the Anydesk app to give them remote access to their computers. But, Amazon will never ask its customers to give them remote access to their computers. Therefore, if you are contacted out of the blue and asked to download the Anydesk app, do not.
How the Anydesk Amazon Scam Work
Potential victims will be contacted by scammers pretending to be from Amazon, Apple, or Microsoft and told that their iPhone or account has been hacked. The scammers will then claim they need to access their potential victim's smartphone or computer.
The scammers will ask their potential victims to download and install Anydesk, a legit app used to remotely access a smartphone or computer. They will then be asked by the scammers to open the app and give them the remote access key. If this is done, the scammers will gain remote access to their device. With remote access, they will be able to steal account credentials, personal and financial information, which they will use fraudulently. They may also use their potential victims' devices to commit other cybercrimes.
If you were tricked by the Anydesk Amazon scam, please change the password for all your accounts and check and report fraudulent transactions.