Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Geek Squad Scam Email - Auto Subscription Renewal
Geek Squad Scam Email - Auto Subscription Renewal

The fake Geek Squad email below is a scam. The fake email is being sent by online scammers who are attempting to trick their potential victims into calling the fake Geek Squad helpline number 1(972)666-4241. Therefore, recipients are asked not to call the fake telephone number. The legit Geek Squad telephone number is 1-888-880-5019.

The Geek Squad Scam Email

Your Personal Subscription With Geek Squad Security Will Expire Today. The Subscription Will Be Auto Renewed. Hope You Are Happy With The Services.

Customer Support- 1-972-666-4241

Order: GK09694-457-787

This Email Confirms That You've Renewed Your 1 Year Subscription to Geek Home Protection For $ 299.99 On Jan 13 2022.

This Subscription Will Auto Renew Every 1 Years Unless You Turn It Off, No Later Than 48 hours Of Before the end of Subscription Period.

If you wish to avoid the charge of $299.99 for auto renewal this time

Dial 1-972-666-4241 to Cancel this Service Right now to Stop.

Cheers!

Billing Team

Geek-squad Protection

36

Comment sectionComments / Answers (36)

Remove sensitive information from your post. Your IP address will be used to display your estimated location.

Comment count 36

by an anonymous user from: Cook, Chicago, Illinois, United States

FAKE Email I received!
Your subscription with GEEKS-SQUAD PC-Care Subscription will be activated today. Amount will be debited from your Bank Account. Thank you for your interest with us.

If you want to cancel this Subscription, Get in touch. -Helpdesk: 1-818-806-8076

Order Date: 01 August 2022

Customer ID: 10985

Phone: MY NUMBER

Email ID: MY EMAIL

Service Address: MY ADDRESS


Product Description

Product: GEEKS-SQUAD PC-Care Subscription

Quantity: 1

Tenure: 3 Years

Payment method: PP-10123450

Invoice total: $549.99



Terms and Conditions:

The payment is due. You are receiving this notice because you are enrolled with our services. However if you do not wish to continue with the services or want a refund continue get.

Helpdesk- 1-818-806-8076

Thank you for choosing us,

Geeks Squad LLC

1-818-806-8076

Delete


by an anonymous user from: Brasilia, Distrito Federal, Brazil

Heads up, everyone!

This is the new email they are sending out. It has an attachment which is a red flag issue but beware, this can put phishing/malware on your system!
If you call the number listed they tell you forgot about your purchase, that you never did!!
So please mark it as spam and report it to keep others from buying into this scam!!


Here is what I received in my email today:


Dear Customer,

Your Window subscription has been successfully renew !

Thank You for Purchasing our service. Your recent order with us has been confirmed and you have been charged $966.66 for 3 Years.

*This payment will be shown soon within 24 to 48 hours on your Account Statement as GEEK.NET*


We have attached your invoice details below about your purchase . If you want to cancel the service kindly call our customer support.


Sincerely,
Geek Solution
CUSTOMER SUPPORT # 1 (814) 791-9320
To view attachment
Open the attached PDF file. You must have Acrobat® Reader® installed to view the attachment.

Delete


by an anonymous user from: Tower Hamlets, London, England, United Kingdom

Just a moment ago, 16 June 2022, I've received this same scamming email. Delighted to have landed up here - to the confirmation that it's as whacky as I suspected.

Delete


by an anonymous user from: New Smyrna Beach, Florida, United States

Just received another one -- for $389.99. Total scam and now deleted

Delete


by an anonymous user from: Hicksville, New York, United States

Same here, different phone number. Anytime a name is written using foreign letter characters, immediate red flag!

From: Intuit E-Commerce Service
To: x*x
Sent: Sun, Jun 5, 2022 5:34 pm
Subject: `INVOICE #`GK~317186 ~Your `Payment ``Deducted
GÉËK~SQÚÄD`
Dear Customer,
Thank you for your Subscription!
Here is renewal confirmation of Your Invoice No : #GK~317186.
We have successfully renewed your service.
Review your receipt and get started using your product.
For any assistance call us on 1 802 209 0325
Product ---------------- Quantity ---- Term ---------- Price
360 PC Protection -------- 1 ------ 3 Years ---- 329.99 USD
InvoiceNo: #GK~317186
Date: 06/05/2022
Total: 329.99 USD
The amount has been already charged and will show up within 24 hours in your bank statement. If you wish to cancel your subscription and claim for your refund then call us on 1 802 209 0325 make sure your computer is on when you call.
Sincerely,
GÉËK~SQÚÄD`
1 802 209 0325

Delete



by an anonymous user from: Radnor Township, Villanova, Pennsylvania, United States

Ġėėĸ Śqùąď
1 803 380-2434

Thank you for choosing our services. Your subscription plan was expired and is auto renewed as per your plan.
We would like to thank your for your completion of 3 years with us.

For any Query/Complaints, contact us:
1(803) 380-2434

Have a great day!
Ġėėĸ Śqùąď

------------------------ Sales Receipt Summary --------------------------
Sale # : GS-1014645
Sale Date: 05/27/2022
Total: $299.50

The complete version has been provided as an attachment to this email.
---------------------------------------------------------------------

Delete


by an anonymous user from: Livingston, New Jersey, United States

Received this one today....



Dear Customer,

Thank You For Subscribing To Geek Squad Services. Your Personal Subscription To

Geek Squad PC Care Is Successfully Done On May 26, 2022.



The Future Subscription Will Be Auto Renewed. Please Review Your Subscription Details Below.

Subscription Details
Account Type:

Product Name:

Subscription ID:

Subscription Date:

Quantity:

Service Period:

Payment Method:

Total Amount:

Payment Status:

Subscription

Geek Squad PC Care

GT-1913

May 26, 2022

1

3 Years

Online

$399.99

Successful ✔️

Auto-Renewal Entitles You To



Identity Theft Protection
Always-on personal identity monitoring and dedicated agent support.

Virus Protection Pledge
Your devices stay virus-free with our 100% guaranteed protection.

Need Technical Support?

If you find the above information incorrect feel free to contact our support team at toll-free 📞(866) 978-7639 within 24 hours to resolve the issue.



If you didn't make this purchase or want to cancel your purchase contact our Customer Service Executive 📞(866) 978-7639 who'll help you get a full refund of your amount.



Sincerely,

Geek Squad

Delete


by an anonymous user from: Marion County, Woodburn, Oregon, United States

"Geek Squad
Your subscription with Geek Squad is now auto renewed
Amount of $399.74
1(888) 319-1636"

Email looked legit, PDF invoice looked legit, called and they wanted me to download teamviewer and launch it and give them my Device ID and password. I said why do you have to remote into my PC to cancel, he said the Device ID was the refund code generated by them and they wouldn't get any personal information. I said I was an IT professional and I know that that ID was not generated by them and I wasn't gonna give them remote access...

He said f*** off and hung up...

Delete


by an anonymous user from: Virginia, United States

Another iteration of same phish scam sent from email address tracy4761vyi-gmail.com, subject line "Cloud Data Security Testing":


"Hello Sir,
We have come to know that your yearly contract with us for data storage has exceeded to its limit. Since you have opted for an auto renewal of your contract, we have restored all your data on your cloud system without any data loss. Your cloud space has been extended for 25GB.

Order Details

ORDER #OD24N858117
Placed on Friday, May 06, 2022

Product: Cloud Data Security Testing
Condition: Auto-Renewal
Warranty: 2 Years

Address:
NOT MENTIONED DUE TO PRIVACY.

Item Subtotal: $299.15
Order Total: $299.15
MODE OF PAYMENT Prepaid


Tollfree-1-8883-3130-85


Our helpline numbers are available from 10:30 to 6:30 EST. Our Customer Care Champs would love to help you out.

Thank you,
Geek Squad Team
1-8883-3130-85"

Of course I have no "yearly contract for data storage" from "Geek Squad Team". They can't even put the dashes in the right place on the phone number, which suggests it's coming from a foreign country like Russia or something. By the way, I use Norton VPN and Norton AntiTrack blocker at all times. Who writes stuff like "we have come to know"?

Delete


by an anonymous user from: Orange, Chester, New York, United States

I just received an email like this but a different phone number. It has a attachment it looks like at the bottom, no I didn't open that. I got mad at first and almost called but decided to Google instead and came across this.

Delete


by an anonymous user from: Palmdale, California, United States

New number with the email it looks like

Dear User,



Please be informed that you signed u for a membership product when you purchased your device, On 04/26/2022, this subscription ended.



We will automatically renew your subscription and bill you $399.99 on 04/26/2022. This means you don't have to do anything to keep your subscription effective.



If you no longer would like to benefit from our services, you may cancel it at any time.



If you do not cancel your subscription before 04/26/2022, you will be charged $399.99



When contacting us, please provide your reference number #GK-GTRSP26



Options for support

Contact Customer Support if you have any payment or order-related issues. (888)208-4314



This Email Confirms That You've Renewed Your 3 Year Subscription To Geek Squad For $399.99 On April 26, 2022.



This Subscription Will Auto-Renew Every 3 Years Unless You Turn It Off, No Later Than 48 hrs Before the end of the Subscription Period.



To Cancel The Subscription You can reach us at (888)208-4314

Delete


by an anonymous user from: Palmdale, California, United States

Received this scam:

"Dear User,



Please be informed that you signed u for a membership product when you purchased your device, On 04/26/2022, this subscription ended.



We will automatically renew your subscription and bill you $399.99 on 04/26/2022. This means you don't have to do anything to keep your subscription effective.



If you no longer would like to benefit from our services, you may cancel it at any time.



If you do not cancel your subscription before 04/26/2022, you will be charged $399.99



When contacting us, please provide your reference number #GK-GTRSP26



Options for support

Contact Customer Support if you have any payment or order-related issues. (888)208-4314



This Email Confirms That You've Renewed Your 3 Year Subscription To Geek Squad For $399.99 On April 26, 2022.



This Subscription Will Auto-Renew Every 3 Years Unless You Turn It Off, No Later Than 48 hrs Before the end of the Subscription Period.



To Cancel The Subscription You can reach us at (888)208-4314"

Delete


by an anonymous user from: Burlington County, Southampton Township, New Jersey, United States

Got an email today. a new phone number for this scam is 1-410-504-6001.

Delete


by an anonymous user from: Garner, North Carolina, United States

I just received it too -- worded a little different though.

Invoice# GK-2598244 ~ Payment Confimation ~
Thu, Apr 21, 2022 1:18 pm
Intuit E-Commerce Service (quickbooks-notification.intuit.com)
To:you Details
GEEK~SQUAD

Dear Customer,

Thank you for your Subscription!
Here is renewal confirmation of Your Invoice No : #GK-2598244.
We have successfully renewed your service.
Review your receipt and get started using your product.
For any assistance call us on 1~808~515~3770

Product ---------------- Quantity ---- Term ---------- Price
Computer Protection -------- 1 ------ 3 Years ---- 325.99 USD

InvoiceNo: #GK-2598244
Date: 04/21/2022
Total: 325.99 USD

The amount has been already charged and will show up within 24 hours in your bank statement. If you wish to cancel your subscription and claim for your refund then call us on 1~808~515~3770 make sure your computer is on when you call.

Sincerely,
GEEK~SQUAD

1~808~515~3770

To view attachment
Open the attached PDF file. You must have Acrobat® Reader® installed to view the attachment.

Delete


by an anonymous user from: Cadishead, Manchester, England, United Kingdom

Got this through today. Am just deleting it but putting it here to show the recency of their scams. No way am I calling the number.

Service Agreement Extended

Dear Subscriber,

Thank you for being a Geek Squad member since April 18, 2020

Your previous network shield protection plan is expired today.

Your membership with "Geek Squad" has been extended for a period of another two years.

The extra expense of $389.49 has been successfully processed, it will appear on your statement shortly.

Queries? Contact Us 1 [888]-403-0387

Below are your membership details: -

Product: Advanced Geek Network Shield Protection

Tenure: Two -Years Subscription Plan

Paid By: Credits - Automatic Debit

Amount: $389.49

As authorized by you, your current plan has been upgraded today, it will be valid

till April 18, 2024

On the off chance you experience any issue in this subscription or you wish to drop

the charges - kindly reach out to us at # 1 [888]-403-0387

Best Regards -

Online Customer Helpline Dept.

Delete


by an anonymous user from: DeKalb, Atlanta, Georgia, United States

Rec'd email 4/18/2022. Claimed billed automatically for three years $349. Their number. 802-213-4100
I contacted bank, best products and geek squad

Scam.

Delete


by an anonymous user from: Uusimaa, Helsinki, South Finland, Finland

Scam invoice to Finland for 389.98 US dollars on 12 April 2022. To cancel they gave the phone phone number
1 (845)393-0027. When I called the number, a woman with an accent from India (she claimed she was from Uganda) answered and wanted further information. When I protested she hung up.

Delete


by an anonymous user from: Fontibón, Bogota, D.C., Colombia

Another one:

"Subscription-Alert
Mon 4/11/2022 11:05 AM

Dear User,
Thank you for choosing Geek-Squad from us.

Your Subscription is expiring today and will be renewed automatically with $321.99

Details are given below-
Service : G-Squad Advance Protection
Mode : Auto Renewal
Ref : 50837963A
Date : 11-04-2022
**charges will appear on your statement

Reach us on support, if you wish to cancel the renewal for this time.

Customer Support 1877-338-1436

Thank You"

Delete


by an anonymous user from: Centretown-Downtown, Ottawa, Ontario, Canada

Here is another scam:

"Thank you for subscribe
Inbox

GEKTEAM
2:45 PM (1 hour ago)

GEEKSQUAD

Invoice: 4C4655P5

Date: 7 April, 2022

Bill To

ID Description

Qty

Price

Total

01

Total 360 protection plan

1

429.00

429.00

Sub Total

429.000

Customer Support Team l (844)(533)(ll32)

0.00

Shipping & Handling

10.00

Total

USD 439.00"

Delete


by an anonymous user from: Nassau County, Ingle, Florida, United States

I knew it was bull c**p at the bottle it said if you “wist” to cancel please call and the number had commas at the beginning and end of the area code lmao smh

Delete


by an anonymous user from: Mt Laurel, New Jersey, United States

First thing that had me curious about this email, is the amount of addresses it was sent too, that and I have never dealt with geek squad

Delete


by an anonymous user from: Huber Heights, Ohio, United States

I received this today:

Dear User,

Thank you for using our Services.
Your Personal Subscription Total Tech Support will Expire today. The subscription will Auto-Renew please review your purchased subscription summary below .

Support Team : 1(888)208-4314
Order No : MLSND24

PRODUCT DESCRIPTION
A/C Type : Personal Home Subscription
Product : GK/PC1
Quantity : 1
Tenure : 3 Years
Amount : $399.99
TRANSACTION STATUS : Auto debited from Checking Account

This emails confirms that your subscription has been renewed for another 3 years with Geek Squad for $399.99 on March 24 2022.

This subscription will Auto-Renew every year unless you can turn it OFF, No later than 72 hours of before the end of the subscription period.


To CANCEL the subscription, you can call us at 1(888)208-4314.
The email address it was sent from:
tobiasurolen775-gmail.com

Delete


by an anonymous user from: Tyler, Texas, United States

I received the same exact phone number on mine but different email.

Delete


by an anonymous user from: New York County, New York, New York, United States

I received this one today:

"HELLO ANTIQUE OCCUPIER



Thank you for being with us for so long. your account has been debited for the “Geek squad “antivirus is renewed with AN exciting plan.

your renewal plan has been CONFIRMED today, hope you will enjoy the new service



Renewal date – 03/21/2022

Invoice : HP2682BP

Payment mode: Auto-Debit

Tenure : 24 Months

Total amount charged: $ 244.26 USD

For FURTHER assistance or query please contact to the information below

Need Help? Call us

Call 1 (888) - (585 ) - (4307)

Thank you,

Geek Squad department"

Delete


by an anonymous user from: Monroe, Louisiana, United States

quickbooks-notification.intuit.com is the email that ours "came from" But if you try to send a message to that email it isn't real

Delete


by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

I keep getting these emails. Why isn't anybody doing something about it?

Delete


by an anonymous user from: E2, London, England, United Kingdom

I got an email today with this number - reported as phishing and deleted it

1-661-46O-5O49.

Delete


by an anonymous user from: Cozad, Nebraska, United States

This was my message:

"Geek Squad Service



Client Helpline Dept. # 1 888 308 2607

Term plan restored - We truly believe you liked our services!!

Your service contract is successfully renewed and re-activated as requested by you.
The payable amount of $429.78 has been processed from your account as annual repetitive charge .
This common charge which will be debited every year from the payment source updated in our records.

Account Description :--

Depiction Plan : PC and Network Advance Protection Plan

Payment Mode : Automatic Debit Charge

Membership Cost : $429.78

Kindly note - in the event of any progressions in your membership or void the charges, generously contact us within 2 working days from the date of enactment.
Any issues related to this transaction or our product & services , please feel free to contact our concerned dept.

Client Helpline Dept. # 1 888 308 2607"

Delete


by an anonymous user from: Granville, New York, United States

the number at the bottom of my email was Client Helpline Dept. 1 (888) - 632 - 9972 which I still think is a scam

Delete


by an anonymous user from: Boone, North Carolina, United States

I received an email today.
From Jacqueline Williams, Order Managing Department at Geek Squad. Phone # 1-800-282-6604.
This letter confirms that you've renewed your 2 years subscription to Geek Squad on Monday February 21 2022.

This subscription will auto renew every 2 years unless you turn it off, no later than 48 hours of before the end of current period.
Technical Support- 800 282-6604
Order #54786RS-2165L
ITEM DESCRIPTION
Account Type: Personal Home Service
Item: Geek Squad PC Support
Quantity: 1
Tenure: 2 Years
Payment Mode: Auto Debit
Renewal Amount: $449.99
Name of Customer: TerrI Lynn Copley
Customer Email: (address deleted by me)
Serial No: 43QLGE4-72Hx-wkT5qu

I have marked the email as Spam.

Delete


by an anonymous user from: Cleveland Heights, Ohio, United States

I've gotten this a few times, but lately I just got one with a (412) area code.

Delete


by an anonymous user from: Blountville, Tennessee, United States

Got one on 2/16/22 reads as follows:
Dear User,

This emails confirms the renewal of your services with GeekRSquad. We are glad to inform you that your plan with us has been renewed for $391.99. Please review the summary of your renewal:

Details:
Renewal ID: KY16-O-9910502
Date: Feb 16, 2022
Mode: Online
Email: removed for my own security

Plan: Geek Secure Premium (03 Users) for $391.99

To upgrade/cancel your services, please get in touch with our Service Desk given below. (Working Monday-Saturday, 8AM – 8PM EST)

1 (808) 300-0118

Sincerely
GeekRSquad

Delete


by an anonymous user from: Greenwood Village, Colorado, United States

I got one this morning asking stated amount is 239.99 and the number to call back is 866-757-0877 email: hassanha.bounce-gmail.com

Delete


by an anonymous user from: Long Beach, California, United States

I received an email with an alleged $599.98 auto renewal charge for the next 5 yrs. I am glad I found this forum. I am marking it as spam. The email address and phone number provided: kermittriciaal-gmail.com 16018446630

Delete


by an anonymous user from: Doylestown, Pennsylvania, United States

I got the same email but my phone number is 808-800-8750

Delete


by an anonymous user from: Harris County, Houston, Texas, United States

I got an email this morning and it says online renewal and I haven’t been on the computer so I filed a complaint with the Federal Trade Commission

Delete


waiting