Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
Scammers are calling Coinbase customers claiming a suspicious activity, a withdrawal, was found on their accounts. But, Coinbase does not place outbound calls regarding suspicious transactions to customers. The scam call then asks potential victims to press 1 if they did not authorize the transaction, which will connect them to a fraud specialist so they can dispute it. But that so-called special is a scammer, who will attempt to trick their potential victims into disclosing their Coinbase account, personal and financial information, which they will fraudulently.
Dear Coinbase customer we found some suspicious activity on your Coinbase account. A withdrawal of 2500 dollars has been attempted from a new device. If you did not authorize this transaction please press 1 to connect with Coinbase fraud specialist for dispute; please press 1 if you did not authorize this transaction on your Coinbase
So, far I have received calls from (800) 999-2190. If you have received a Coinbase scam call, please share your experience and leave the telephone number the call came from.
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I received A call from "coinbase" phone 856 539 2828 about the use ledger device, was an stupid hindu people his accent an odor was really bad, they think they are smart, I start play games with this idiot, NEVER SAID,YES, NO, ACCEPT... AVOID TO SAY MANY WORDS. they record your voice. Change the tone of your voice, imite how hindI people talk and laugh.
I received a call from CB "fraud prevention department" claiming that a transaction attempt from moscow has been temporarily frozen until it was verified by me. Then he (speaking perfect american english) sends me a text asking me to follow the link so we can "cancel the transaction". I hung up at that point. phone number was 510-838-0093
I received this same call from 1-629-444-4340
Rec'd 2-19-2022Can you say SCAM?This is a scam email.Hi,Thanks for bringing this to our attention.Verification code: 4326554We need additional information from you before we can resolve this case.If you still require support with this inquiry, Please Call us immediately: (860) 746-8463 with the needed information.Note: If you do not receive a 2-step verification prompt after signing in, try clearing your browser cache or following the above steps in your browser's private mode. This process must be completed through the website and cannot be completed using the mobile app.If you no longer require support, please let us know and we'll close the case. We'll send a follow-up email every five days to check if you still need support with this inquiry.Call us immediately on (860) 746-8463 so that we can assist you with additional steps for account recovery.If you believe your account activity is unauthorized, if you have not been requested to change your phone number you can Call us immediately:(860) 746-8463.Thank you for your patience.Regards,Coinbase Support
I also received this call from 1-800-334-2489 with the same message, it sounded like a scam, the connection was breaking up and sounded like it was done over IP by someone over seas.
Just got the same call from 800-935-9935 (caller ID said Jpmorgan Chase)
I received the second phone call from 800-477-9801 stating that there had been an attempt to withdraw money from my Coinbase account. I was supposed to press 1 to talk with a Coinbase fraudulent activity manager to do something. This was after having received text messages about downloading a Coinbase authenticity program to my cellphone to enhance security. I did neither and am reporting this on this site.
Call from (800)466-2990: "...withdrawal of $500 has been attempted from a new device if you did not authorize this transaction please press one to connect with Coinbase fraud specialist for dispute please press one if you did not authorize this transaction on your Coinbase account." (This was a voicemail, as I do not answer unknown callers).
I received an email about setting up my Coinbase account a few days ago. Today I received a call from Dime Community Bank- 800-321-3463 with the same message as above.
Me too, same message, same Dime Community bank 800 number
Thank you for writing this article.I also received this message. Look at for phone number 18007737100.
