Coinbase Scam Call - Suspicious Withdrawal Activity on Account

Scammers are calling Coinbase customers claiming a suspicious activity, a withdrawal, was found on their accounts. But, Coinbase does not place outbound calls regarding suspicious transactions to customers. The scam call then asks potential victims to press 1 if they did not authorize the transaction, which will connect them to a fraud specialist so they can dispute it. But that so-called special is a scammer, who will attempt to trick their potential victims into disclosing their Coinbase account, personal and financial information, which they will fraudulently.

Coinbase Scam Call - Suspicious Withdrawal Activity on Account

The Coinbase Scam Call(Transcript)

Dear Coinbase customer we found some suspicious activity on your Coinbase account. A withdrawal of 2500 dollars has been attempted from a new device. If you did not authorize this transaction please press 1 to connect with Coinbase fraud specialist for dispute; please press 1 if you did not authorize this transaction on your Coinbase

So, far I have received calls from (800) 999-2190. If you have received a Coinbase scam call, please share your experience and leave the telephone number the call came from.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 22)

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September 28, 2023 at 8:14 AM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Miami, Florida, United States

I received A call from "coinbase" phone 856 539 2828 about the use ledger device, was an stupid hindu people his accent an odor was really bad, they think they are smart, I start play games with this idiot, NEVER SAID,YES, NO, ACCEPT... AVOID TO SAY MANY WORDS. they record your voice. Change the tone of your voice, imite how hindI people talk and laugh.


July 10, 2023 at 12:21 PM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Atlanta, Georgia, United States

I received a call from CB "fraud prevention department" claiming that a transaction attempt from moscow has been temporarily frozen until it was verified by me. Then he (speaking perfect american english) sends me a text asking me to follow the link so we can "cancel the transaction". I hung up at that point.

phone number was 510-838-0093


March 12, 2022 at 8:53 PM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Harris County, Houston, Texas, United States

I received this same call from 1-629-444-4340


February 19, 2022 at 1:02 PM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Dillsboro, Indiana, United States

Rec'd 2-19-2022

Can you say SCAM?

This is a scam email.


Thanks for bringing this to our attention.

Verification code: 4326554

We need additional information from you before we can resolve this case.

If you still require support with this inquiry, Please Call us immediately: (860) 746-8463 with the needed information.

Note: If you do not receive a 2-step verification prompt after signing in, try clearing your browser cache or following the above steps in your browser's private mode. This process must be completed through the website and cannot be completed using the mobile app.

If you no longer require support, please let us know and we'll close the case. We'll send a follow-up email every five days to check if you still need support with this inquiry.

Call us immediately on  (860) 746-8463   so that we can assist you with additional steps for account recovery.

If you believe your account activity is unauthorized, if you have not been requested to change your phone number you can Call us immediately:(860) 746-8463.

Thank you for your patience.


Coinbase Support


February 18, 2022 at 8:49 AM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Ashburn, Virginia, United States

I also received this call from 1-800-334-2489 with the same message, it sounded like a scam, the connection was breaking up and sounded like it was done over IP by someone over seas.


February 17, 2022 at 9:46 AM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States

Just got the same call from 800-935-9935 (caller ID said Jpmorgan Chase)


February 10, 2022 at 10:10 AM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Philadelphia, Pennsylvania, United States

I received the second phone call from 800-477-9801 stating that there had been an attempt to withdraw money from my Coinbase account. I was supposed to press 1 to talk with a Coinbase fraudulent activity manager to do something. This was after having received text messages about downloading a Coinbase authenticity program to my cellphone to enhance security. I did neither and am reporting this on this site.


February 10, 2022 at 9:39 AM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Westinghouse, Charlotte, North Carolina, United States

Call from (800)466-2990: "...withdrawal of $500 has been attempted from a new device if you did not authorize this transaction please press one to connect with Coinbase fraud specialist for dispute please press one if you did not authorize this transaction on your Coinbase account."

(This was a voicemail, as I do not answer unknown callers).


February 8, 2022 at 3:26 PM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Richardson, Texas, United States

I received an email about setting up my Coinbase account a few days ago. Today I received a call from Dime Community Bank- 800-321-3463 with the same message as above.


February 9, 2022 at 5:09 PM by
Coinbase Scam Call - Suspicious Withdrawal Activity on Account
an anonymous user from: Robertson County, Cedar Hill, Tennessee, United States

Me too, same message, same Dime Community bank 800 number


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Coinbase Scam Call - Suspicious Withdrawal Activity on Account