Squarespace customers who have received fake Domain or website subscription expiration emails like the one below, which claim their websites will be shutting down, are asked not to click on the links in them. This is because we have noticed that scammers are currently sending out fake Squarespace emails which have links that go to phishing websites that steal online account usernames and passwords.
Squarespace customers should always go directly to www.squarespace.com and sign into their accounts from there. If there is something that they need to do, they will be notified after signing in. And, if they are still unsure, they should pick up the phone and contact Squarespace to verify.
The Squarespace Domain or Website Subscription is set to Expire Scam
From: Squarespace wpolk@d1113479.exch.instanturl.net
Sent: Tuesday, January 25, 2022, 07:59:46 PM EST
Subject: Unfortunately, We Had Trouble In Domain Subscription
ACCOUNT STATUS
Your website subscription is set to Expire!
Hi there,
This email is to notify you that we will be shutting down your website and domain(s) in less than 24 hours.
This is as a result of your domain(s) information being outdated.
Reactivation options:
- To continue using our services, please follow the link below to update your correct domain(s) information.
UPDATE DOMAIN INFORMATION - If you think this was a mistake, you can reactivate your website, and you’ll see your content as you last left it.
We’re sorry to see you go. If you have any questions, our award-winning Customer Care Team is available 24/7 at support. squarespace.com.
Squarespace customers who have already been scammed are asked to contact Squarespace for help.