Ace Hardware Scam Email Linked to Fake Survey Reward

The Ace Hardware scam email below, which promises potential victims an exclusive offer of $100, is being sent by scammers. The fake email instructs potential victims to click a link in order to receive an exclusive reward by completing a survey. But, the link goes to a phishing website that steals account credentials personal or financial information.

Ace Hardware Scam Email Linked to Fake Survey Reward

The Ace Hardware Scam Email

Ace Hardware Scam Email

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Comments, Questions, Answers, or Reviews

Comments (Total: 18)

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March 17, 2023 at 2:40 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Sandy Springs, Georgia, United States

Just happened to me as well. The Ace Hardware survey promising a Dewalt Heater. Sorry to say that I fell for it because the survey seemed so real. If I was not a customer of Ace, I would not have taken the survey. Are they getting the email addresses of Ace customers from Ace? Or are they ramdomly sending emails to anyone and hoping that they hit a few Ace customers?


January 23, 2023 at 12:30 AM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Leavenworth, Washington, United States

I got this survey for a dewalt heater. I took the scam survey,I didn't input any payment info though.


March 13, 2023 at 5:10 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Ashburn, Virginia, United States

I don’t think anything has happened yet. What should I expect. I did.


January 17, 2023 at 6:58 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Ashburn, Virginia, United States

Receiving emails from


January 15, 2023 at 4:00 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Redmond, Washington, United States

Email Us

Fields are required unless called out as optional.


First Name


Last Name


We will use this email to reply to your inquiry.

Phone Number

Phone Number Required



who knows

Order # Reference (optional)

from: ace hardware <> via



date: Jan 15, 2023, 3:36 PM

subject: Notifications

mailing list: <.7289367.xt.local> Filter messages from this mailing list


All businesses should be made responsible for these emails. Neither of these emails are mine. Scam the phone number this tells me is invalid has been mine for years.

This is some type of Scam. I do like ACE, However there are none close to me. Use to be. I request you remove me from your records, may stop the scam messages in a couple years. I do buy from ACE when I travel if I need something and they have a location where I am at.

The form will not let you send it since it does not match what ever your records show, if they are using a 30 plus year old phone number, which was change when I move. That is a problem.


January 15, 2023 at 3:41 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Buena Vista, Colorado, United States

Has anyone gotten an email offering a Dewalt heater? I just did, and that survey was so convincing I went through with the entire process. What should I do?


January 23, 2023 at 12:31 AM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Leavenworth, Washington, United States

If you gave your credit card number you should cancel it.


January 7, 2023 at 3:02 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: Stony Creek Township, Fishersburg, Indiana, United States

I received an email regarding an Ace Sweepstakes for a toolset. Then received a notice from my credit union for possible fraudulent activity from Is this something you authorized?

Thank you for entering our sweepstakes offer for a Stanley Tool Set (2nd Entry)!

If you are one of our lucky winners, you will be notified via E-Mail so be on the lookout!

Your login information to E-Book Syndicate is below:



Password: 3172504753


January 5, 2023 at 8:40 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: DeKalb, Atlanta, Georgia, United States

Close ACE account


December 24, 2022 at 3:44 PM by
Ace Hardware Scam Email Linked to Fake Survey Reward
an anonymous user from: San Diego, California, United States

Jeez, I cannot believe how many stupid, naive people fall for these obvious Phishing scams. Unbelievable!


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Ace Hardware Scam Email Linked to Fake Survey Reward