Webroot Security LLC PayPal Scam Message

Webroot Security LLC PayPal Scam Message

If you have received the Webroot Security LLC PayPal scam below, please do not follow the instructions in it. The Webroot Security scam is being sent by scammers attempting to trick potential victims into calling the fake PayPal customer support telephone number in the scam message.

The Webroot Security LLC PayPal Scam

 Webroot Security LLC PayPal Scam


20 November 2022

Cancelled - Request...

Request received from

Transaction ID U-60F74500B]7


We have detected that you have made a payment of £549. 77 GBP to WEBROOT® SECURITY LLC. Please dispute this

unauthorized payment within 24 hours if you were not present during the transaction or wish to have it removed. Contact our

customer service team at +44-800-260-6923 if you need assistance.


Money request amount £549.77

Total £549.77

If the fake PayPal customer service telephone number is called in the Webroot Security scam, scammers will pretend to be from PayPal and attempt to trick the caller into giving them their personal and financial information, which will be used fraudulently.

Therefore, if you have been tricked by the Webroot PayPal scam, please change your password and contact your bank for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
Was this article helpful?  +
Share this with others:

Comments, Questions, Answers, or Reviews

Comments (Total: 9)

To protect your privacy, please remove sensitive information from your comments, questions, or reviews. We will use your IP address to display your approximate location to other users when you make a post. That location is not enough to find you.

Your post will be set as anonymous because you are not signed in. An anonymous post cannot be edited or deleted, therefore, review it carefully before posting. Sign-in.

The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • December 3, 2022 at 8:01 AM by an anonymous user from: Cadishead, Manchester, England, United Kingdom

    I received a similar one today from the same scammers but the name was Charles Lucas. Thank you for the information. I have cancelled the request on PayPal and will now report it to them and to the FTC.

  • December 2, 2022 at 1:15 PM by an anonymous user from: Mooresville, North Carolina, United States

    Received the same email/scam. The email is REAL and is REALLY FROM PAYPAL, but is just a request for money. It reads like they will deduct your account if you don't act within 24 hours. Webroot is a real company. I believe the scammers are pretending to be Webroot. I logged into my PP account directly, and confirmed it was a real request for money. I was able to CANCEL it, and then I forwarded the email to Phishing@paypal.com, AND reported it to the FTC.

    If this happens to you, do NOT call the number provided. They'll pretend to be Paypal and steal your information. Cancel the request, fw the email to paypal, AND REPORT it to the FTC here: https://reportfraud.ftc.gov.

    ORIGINAL EMAIL READS: (I removed my name, the transaction ID and any other numbers which may/may not make me susceptible to hacking...)

    Hello, XXXXXXXX,

    Melvin Owens sent you a money request

    NOTE FROM Melvin Owens:

    Your payment of $549. 77 USD to WEBROOT® SECURITY LLC appears to have been unauthorized. Please dispute this payment within 24 hours if you never witnessed it. Contact our customer service at 1-888-985-3128 for further assistance.

    Payment request details

    Transaction ID


    Transaction date

    December 2, 2022

    Amount requested $549.77 USD


    Pay Now


    Help & Contact | Security | Apps

    PayPal is committed to preventing fraudulent emails. Emails from PayPal will always contain your full name. Learn to identify phishing

    Please don't reply to this email. To get in touch with us, click Help & Contact.

    Not sure why you received this email? Learn more

    Copyright © 1999-2022 PayPal, Inc. All rights reserved. PayPal is located at 2211 N. First St., San Jose, CA 95131.

  • November 25, 2022 at 7:55 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I received a request from Susan Murray, I'm in the US, people have nothing better to do than try and steal your money that your worked hard for. Yes the transaction was pending in my PayPal account and I declined it. So sad.

  • November 21, 2022 at 9:58 AM by an anonymous user from: West Yorkshire, England, United Kingdom

    I had one too from Annette Johnson. I contacted PyPal customer services through my account - not the number stated in the email and the response I got back from them was as follows:

    I know it can be concerning to receive an invoice from a Merchant you don't even recognize. At the same time, I can confirm that this is just a request and NO MONEY MOVEMENT IS INVOLVED. One thing I can assure you is that YOUR ACCOUNT WAS NOT COMPROMISED. Actually, sending you this kind of request only requires an email address which they may have taken somewhere else. HERE IN PAYPAL WE VALUE YOUR SECURITY and that's why money movements in our platform are user initiated. As long as you don't initiate a payment, this invoice is no good. Please do not click on any links or call the number and just forward the email notification to phishing@paypal.com as PayPal is working on deleting invoices that were created by bad actors.

    Now, let me guide you with the steps to cancel this invoice from your end.

    Here’s how to cancel a money request or invoice:

    1. Log in to your PayPal account.

    2. Click Activity at the top of the page.

    3. Click Cancel next to invoice you want to cancel.

    4. Click Yes to complete the cancellation.

    In some cases, invoices can't be cancelled. Instead, we ask that you simply disregard the invoice and forward the email you received to phishing@paypal.com as PayPal is working on deleting invoices that were created by bad actors.

  • November 21, 2022 at 5:48 AM by an anonymous user from: Reading, England, United Kingdom

    I have received an email requesting a payment by Tamara Boyd from webroot. Went onto my PayPal and it was there. Request has now been cancelled, but I'm sure there will be folks out there who will be tricked into ringing a number they provide on the email!

  • November 21, 2022 at 4:00 AM by an anonymous user from: Rochdale, England, United Kingdom

    I had one on the 20th November - didnt phone any numbers, just changed my paypal account password and asked for 2 step verification

  • November 21, 2022 at 2:53 AM by an anonymous user from: Subiaco, Perth, Western Australia, Australia

    Hey I got one all the way in Australia, so this is a world wide scam, how many people just click accept

    Mine was from Tracy Schull at Webroot

    I have declined of course

    Hope pay pay may be able to bring in the big guns and sort out

  • November 21, 2022 at 1:10 AM by an anonymous user from: City of London, London, England, United Kingdom

    I received this message recently and when I logged into my Paypal account the request was actually there, so the scammers seem to have taken it one step further and actually created a real Paypal money request. I canceled it and moved on but have now just had another one so it's a growing problem by the look of it.

  • November 21, 2022 at 12:27 AM by an anonymous user from: E2, London, England, United Kingdom

    I have received an email requesting a payment by noel from webroot. Went onto my PayPal and it was there. I have now declined it.

Comments Show More Comments (8)

Write Your Comment, Question, Answer, or Review

Webroot Security LLC PayPal Scam Message