Webroot Security LLC PayPal Scam Message

If you have received the Webroot Security LLC PayPal scam below, please do not follow the instructions in it. The Webroot Security scam is being sent by scammers attempting to trick potential victims into calling the fake PayPal customer support telephone number in the scam message.

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The Webroot Security LLC PayPal Scam

~€549.F7
20 November 2022
Cancelled - Request...
Request received from
Transaction ID U-60F74500B]7
Note
We have detected that you have made a payment of £549. 77 GBP to WEBROOT® SECURITY LLC. Please dispute this
unauthorized payment within 24 hours if you were not present during the transaction or wish to have it removed. Contact our
customer service team at +44-800-260-6923 if you need assistance.
Details
Money request amount £549.77
Total £549.77

If the fake PayPal customer service telephone number is called in the Webroot Security scam, scammers will pretend to be from PayPal and attempt to trick the caller into giving them their personal and financial information, which will be used fraudulently.

Therefore, if you have been tricked by the Webroot PayPal scam, please change your password and contact your bank for help.

Comments 18

Jan 25, 2023 at 4:47 PM by an anonymous user from: England, United Kingdom

I recevied similar email. But didn't see it until weeks later (it was to an old email address). And I had another email from Paypal the follwong day saying they had automatically declined the transaction on my behalf. Fair play to PP for making the right call.

Jan 23, 2023 at 2:56 PM by an anonymous user from: Copperopolis, California, United States

I looked up Webroot and apparently the site I used to get their phone number was illegitimate. The so-called rep ended up signing me up with Carbonite and a firewall. I have now disputed those charges on my credit card because of my belief the call was not valid. and reported this to the FTC. I have tried to reach Carbonite to cancel for 3 days and keep being told they were having systems problems and therefore customer service was apparently not taking calls. This is ridiculous.

Dec 21, 2022 at 7:31 AM by an anonymous user from: Châtillon, Ile-de-France, France

Same scam, different name: Diana W Cho

Dec 21, 2022 at 3:13 AM by an anonymous user from: Hull, England, United Kingdom

Same scam different name - Travis H Haynes

Dec 21, 2022 at 2:36 AM by an anonymous user from: E2, London, England, United Kingdom

Yep, just received identical scam £499.99/from same company. Immediately canx and blocked.

Dec 21, 2022 at 3:23 AM by an anonymous user from: Sheffield, England, United Kingdom

Is the cancel function genuine or does it go back to the scammers? I've reported the money request I got today -21st Dec from Fiona Guttman re Webroot Security(never heard of them)- for the same amount as you to Action Fraud and Paypal's phishing email rather than click anything in the message. But if the source is genuine, maybe I need to click it or risk having the money taken.

Webroot Security LLC PayPal Scam Message

The Webroot Security LLC PayPal Scam

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