Is Scarfandtail a Scam or Legit Online Store? Scarf and Tail

I want to know if Scarfandtail or Scarf and Tail located at is a scam or a legitimate online store. I am asking because there is no way of contacting them. There is no physical address displayed and the "Contact Us" link on their website does not work. Everything I click it, I am redirected back to the website's homepage. And, because I have been scammed before, I am not entering my credit card information on a website I cannot tell who is operating it or from where. So, if anyone has any information about Scarfandtail, please share it in a comment below.

Is Scarfandtail a Scam or Legit Online Store? Scarf and Tail

About Scarfandtail Online Store

Scarfandtail or Scarf and Tail at

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Comments, Questions, Answers, or Reviews

Comments (Total: 27)

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July 3, 2023 at 11:32 AM by an anonymous user from: Budd, Illinois, United States

Scam! I placed my order several weeks ago and haven’t received it. My email to them bounces back. Stay away from this company.


April 14, 2023 at 8:45 PM by an anonymous user from: Weare, New Hampshire, United States

Thank you guys so much! Came on here today because I got the same

Message today. After making an if for my dog. Then about 5 mins after scarf and tails contacted me my page got flooded with messages from other scam companies claiming to want the same thing.


February 18, 2023 at 6:39 PM by an anonymous user from: East Elmhurst, New York, United States

MY IG account does have dogs on it, but they belong to family members. No way to contact them other than email. No physical address. Brand Ambassador? If they were legitimate they would have an Affiliate program, which is not on their site. And for anyone who think that they high shipping was worth it because they sent so many... it's cheap junk that probably cost 50 cents to manufacture. Scamming is BIG business. And from someone who has been scammed... NEVER make these purchases through PayPal.

They will not help and you will have to wait an arbitrary waiting people before you turn it over to your credit card company. If you have one, use AMEX directly without PayPal. They will have your back every time! I know better, but did get snagged. I was looking for a Dyson fan that was an older model and my sister found one for $79 and sent me the link. I got caught up in the excitement, but knew there was a problem when I got no confirmation email. A month or so later I reach out and email them for them to tell me it was delivered and they even provided the tracking number! WHAT? I didn't get a large fan... but then I remembered getting some random bamboo soap dish that I never ordered from an address in China.

Where they messed up is that they responded with a photo of the packaging which had the tracking number and the weight of the package.

Now they tell me they will refund me, but only if I ship them the soap dish first! No! Then she tries to negotiate a refund for a fraction of the value. No. It took a while because of the PayPal aspect, but I got every penny back. Now I buy from trusted sites. Even when using Etsy, you have to look at the shop location. I will only buy from trusted sellers that I have previously used or if they are outside the US they have to have many many sales and a perfect 5 rating!


February 7, 2023 at 12:26 AM by an anonymous user from: Florida, United States

Same as everyone else except I never received my order.


March 17, 2023 at 7:39 AM by an anonymous user from: Philadelphia, Pennsylvania, United States

I was under the impression that you wanted me to use my 5 platforms to show off your product!

I’m not going to buy them and advertise them boosting your shop! No none does that


I will dress my Reako in the things you send and I am really good with marketing… so


February 1, 2023 at 6:00 PM by an anonymous user from: Redmond, Washington, United States

I wish I could do my DD more seriously before went over my head to get involved with their game. I started my very first IG because I've just picked up photography as my new hobby. I've posted some of photos to public and simply just wanted to gain more opportunities to reach out other artists. Like everyone else here, they reached out to me and asked me if I was interested in their 'brand ambassadorship'. At the moment, I thought my work got recognized by the business, but I was skeptical since there are too many scams on IG. After looking into their website, it looks like a legitimate one. I did stop myself when they tried to charge me $10 shipping for each of the "FREE" products that they were going to send me. I did receive 5 scarfs after all but just like other people mentioned in here, it's cheaply amde in China. So basically I paid for something I don't need and I don't even own a pet myself...

After two days I placed my order with them, there was another similar girl with the similar IG profile reached out to me for the 'brand ambassadorship' again lol! And this time, the product is overpriced cheap sunglasses...At that moment, I knew that I got scammed...


December 28, 2022 at 11:12 PM by an anonymous user from: Downtown, Atlanta, Georgia, United States

As far as I can tell it’s a scam, they contacted me and there’s no sign I own a pet at all infact my page is my automotive photography cruisin_photography_sc

They’ve contacted me twice now


October 29, 2022 at 2:16 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

It’s a scam! Ordered from them over two months ago and have yet to receive anything. Ask to have my order canceled and refunded and I have just been given the runaround. Don’t waste your money!


October 9, 2022 at 10:31 AM by an anonymous user from: Macquarie Park, Sydney, New South Wales, Australia

We got a new pup 2 days ago..same offer but as we have had so many..they just change's quick no ty.careful people.Thanks for this info too.


July 23, 2022 at 11:15 PM by an anonymous user from: Monroe, Louisiana, United States

I thought I'd let you guys know I received the bandanas & yes, they're really great & very ice quality.They are sturdy & "hearty" fabric with two layers for some designs that sewn back-to back.some are nice knit cotton (soft), some are lighter cotton, & love the flannel ones (fabric is single layer for these).

It's scary to do your research & I did too.BBB only had 1 complaint filed against them, which is exceptional & any company like has delivery/ address issues. They just haven't enrolled with BBB which may account for D rating. They likely have to pay to enroll & may be why they just haven't. There would have been thousands of complaints if this wasn't legit.

I decided to take chance since not really much to lose. Even though I paid shipping, I got like 10-12 bandanas! I figure very fair for what would've been few hundred $$ in merchandise. Even If never went any further with ambassador program, I got my money's worth! I don't think a business can just give merch to so more people for free. The people who are willing to at least pay shipping are the ones they know are going to be more serious.

I took some great pics today of my pups wearing the bandanas (she's sleeping with a very soft one on right now!). So next I'm going to post & use my link & discount code I get to offer & set up some posts. I'll follow up to update this post to let you all know the status of my experience.

Also wanted to mention I clicked on links in other ambassador posts & they took me to real IG accts. I'll keep ya posted on progress!


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Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

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Is Scarfandtail a Scam or Legit Online Store? Scarf and Tail