Is Pinnacle Luxuries a Scam? Review of

I ordered a phone case for my Galaxy S22 Ultra from Pinnacle Luxuries at The cost was $49.95. It was never shipped. They state on their tracking that the shipping label was created and that is as far as it got. I emailed but received no response and there is no other way to contact them.

Is Pinnacle Luxuries a Scam? Review of

About Pinnacle Luxuries

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Comments (Total: 25)

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January 15, 2024 at 2:19 PM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Austin, Texas, United States

1 Purchased a watch band online; Received a different product. I responded to 1) the order confirmation email 2) the customer service email listed on their site; 3) their contact form on their site with no response. Finally submitted a "return" but they 1) don't provide a shipping label so you must pay to return and 2) no confirmation that I was going to return and 3) no information on HOW to return, such as an address. I emailed again with no response. There is no number to call. The address on their site doesn't match the warehouse that ships the orders so it's not clear where to make the return. It's just short of a scam in that I DID receive a product, but not the one I ordered.


January 9, 2024 at 2:11 AM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Cologne, North-Rhine-Westphalia, Germany

Avoid this online shop! We tried to cancel an order just a few hours after making it and received only automated emails saying the product had already been shipped. Different email addresses given, no personal responses. Then we did the research we should've done - very many negative reviews. Thanks goodness we've been loyal PayPal customers for many years and managed to get our money refunded quickly. Buyer beware!


August 25, 2023 at 10:53 AM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Ashburn, Virginia, United States

Waited 12 days for my case,they said it was delivered but I have video showing that it was not. Seems I may have been scammed. 12 days for delivery made sure they had my payment Beware of Pinnacle Luxuries!


May 31, 2023 at 8:58 PM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Ashburn, Virginia, United States

Ordered a iPhone $56 case and no response to my email for return!

I’m beyond p****d

I’ll be contacting tomorrow


March 28, 2023 at 3:00 PM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Vancouver, British Columbia, Canada


I purchased an apple watch and it did not fit properly. I initiated the return and I am in my 4th follow up and they never replied. I guess I will have to resell what I bought. The item was poorly packaged. Nothing luxurious whatsoever! Goodluck.


March 5, 2023 at 3:54 PM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Riyadh, Saudi Arabia

I don’t understand how this website/company has not been shutdown.

I ordered a case for my iPhone XS Max on the 10th of November 2022 and got a confirmation email with my order number and a USPS tracking number and nothing else. Tracking my order on their website showed that my order was ready. Two weeks later and nothing. I called USPS and gave them the tracking number and they said there was nothing in their system with that number. Tried getting in touch with pinnacle luxuries but most of my emails to them bounced back. One month in I decided to contact PayPal and explained the situation they asked me to try and resolve the issue amicably and if by January 2023 the problem was not resolved to escalate the issue to them which I did. In any case I got my money back thanks to PayPal and the funny thing is that up till today Sunday the 5th of March 2023 my order with pinnacle luxuries still shows the order is ready.


March 5, 2023 at 10:20 AM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Brooksville, Florida, United States

I ORDERED 2 CASES total of $99.90 epic MILITARY grade cases S21 ultra an a note 20 ultra. It took 15 days to ship. 20 days later what I received was two ten dollar flea market cases. Called pay pal which took the payment they were less help then not hearing form pinnacle luxuries. Reported both to postal inspectors for possible mial fraud and to my bank got my money back. Pay pay knows this company but still processes payments for them there are as guilty as the sellar


February 28, 2023 at 7:42 PM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Woodburn, Oregon, United States

Do not plan on returning anything or getting any help with your order at all. It says they do not return sale items. Funny thing is that everything is on sale. Ordered an s23 ultra case with built in screen protector. Fingerprint scanner does not work. Also cannot access the S pen because of the case fit. Spent 69 on the case. Also ordered for my watch pro 5. Has not came yet. I am certain these are drop shippers. Selling other people cheap ebay/amazon/alibaba/chinese c**p for an incredible markup. Shipping took nearly three weeks... buyer beware and good luck. I recommend Punk Case if you are looking for a quality metal heavy duty case.


April 26, 2023 at 4:04 PM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Schenectady, New York, United States

I should have read this first. I did the same thing.


June 9, 2023 at 8:37 AM by
Is Pinnacle Luxuries a Scam? Review of
an anonymous user from: Ashburn, Virginia, United States

Me too.


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Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is Pinnacle Luxuries a Scam? Review of