Is Pinnacle Luxuries a Scam? Review of pinnacleluxuries.com

Question

Answer 1 · March 28, 2023

BEWARE! DO NOT BUY FROM THIS BUSINESS!

I purchased an apple watch and it did not fit properly. I initiated the return and I am in my 4th follow up and they never replied. I guess I will have to resell what I bought. The item was poorly packaged. Nothing luxurious whatsoever! Goodluck.

Answer 2 · March 5, 2023

I don’t understand how this website/company has not been shutdown.

I ordered a case for my iPhone XS Max on the 10th of November 2022 and got a confirmation email with my order number and a USPS tracking number and nothing else. Tracking my order on their website showed that my order was ready. Two weeks later and nothing. I called USPS and gave them the tracking number and they said there was nothing in their system with that number. Tried getting in touch with pinnacle luxuries but most of my emails to them bounced back. One month in I decided to contact PayPal and explained the situation they asked me to try and resolve the issue amicably and if by January 2023 the problem was not resolved to escalate the issue to them which I did. In any case I got my money back thanks to PayPal and the funny thing is that up till today Sunday the 5th of March 2023 my order with pinnacle luxuries still shows the order is ready.

Answer 3 · March 5, 2023

I ORDERED 2 CASES total of $99.90 epic MILITARY grade cases S21 ultra an a note 20 ultra. It took 15 days to ship. 20 days later what I received was two ten dollar flea market cases. Called pay pal which took the payment they were less help then not hearing form pinnacle luxuries. Reported both to postal inspectors for possible mial fraud and to my bank got my money back. Pay pay knows this company but still processes payments for them there are as guilty as the sellar

Answer 4 · February 28, 2023

Do not plan on returning anything or getting any help with your order at all. It says they do not return sale items. Funny thing is that everything is on sale. Ordered an s23 ultra case with built in screen protector. Fingerprint scanner does not work. Also cannot access the S pen because of the case fit. Spent 69 on the case. Also ordered for my watch pro 5. Has not came yet. I am certain these are drop shippers. Selling other people cheap ebay/amazon/alibaba/chinese c**p for an incredible markup. Shipping took nearly three weeks... buyer beware and good luck. I recommend Punk Case if you are looking for a quality metal heavy duty case.

Answer 5 · February 15, 2023

I’ve been scammed. bought phone case and

it’s definitely not like the picture. It’s not leather.

It’s cheap and color is off. No response from emails

I have sent several. Reading the reviews I see I

don’t believe I’ll get a refund. I lost $50 and it’s wrong to put out false advertising on products.

I’ll have to be more careful in the future.

Very disappointed for sure.

Please be aware. Don’t buy!

Answer 6 · February 7, 2023

DO NOT BUY FROM HERE! You have been warned. I ordered a $54 phone case wallet. Supposedly was from France with luxurious leather. I got a cheap vinyl case from China. It took over a month to receive so I can't claim a refund. They get you this way. You have only 30 days from your order date, not the date you receive it. And if you put credit cards/ID cards in the slots made for them, you can't close it flat. And the molded volume buttons in the plastic case around the phone dont work right. You press volume up and then it presses it to go back down. Very cheap and poor desugn. This is at best a $5 case from a dollar store.

Answer 7 · January 18, 2023

I ordered a phone case for my phone and only got the back half of it. Emailed them twice in a 2 week spand and I never got a response.

Answer 8 · January 18, 2023

Total sham. This company looks like a scam.

Answer 9 · January 17, 2023

January 17, 2023 at 7:34 PM by an anonymous user from: Hicksville, New York, United States

The Company is owned by a scum bag thief

remove

Answer 10 · December 28, 2022

December 28, 2022 at 10:32 AM by an anonymous user from: Portales, New Mexico, United States

Where is my order?

remove

Answer 11 · January 17, 2023

You're not gonna get it the guys is a scumbag thief and he's about to do five years in prison for wire fraud

Answer 12 · November 2, 2022

Do they have a contact email address that works? I have tried their contact us number but it am unable to get it to send!

Answer 13 · October 30, 2022

A total bait and switch company. Ordered a fit bit rose pink band and got the ugliest cheapest c**p ever it wasn't even the same band I ordered. 3 weeks after ordering. They don't respond to emails. But thankfully after showing my cc all the bad reviews we are getting a full refund. STAY AWAY!

Answer 14 · October 10, 2022

No answers from them over 10 days. Stolen 99.90 USD for two AW8 ultra bands.

Answer 15 · September 21, 2022

I ordered case too and got nothing. Checking my bank cuz think they took my money

Answer 16 · August 27, 2022

I ordered a case from them and its the wrong size mailed it back to them haven't heard anything since.

Answer 17 · August 10, 2022

I also bought a case from pinnacle luxuries and the item was defective and they refused to refund me or except the return my advice to anyone dont buy anything from this company.

Answer 18 · July 8, 2022

I ordered a case this week from them. Supposedly it is in transit, but no real info provided on site. USPS has

package now so I am told. We will see. Report to NJ BBB and file a fraud dispute with your financial institution. Or if you live in NJ, stop by for a visit.

Answer 19 · May 15, 2022

Open a dispute with your bank.

About Pinnacle Luxuries