Is Chillwell AC a Scam? Chill Well Portable AC Review

Waste of money. Inquired how to return it for full refund as advertised but that is a lie. It has to be in the original unopened packaging so how would you know it is worthless if it was never used? It does not cool; the water tank is empty after 2 1/2 hours after spritzing humidifier air into a room that does not cool. Scam

J’aI commandé un chilwell 2.0 il y à 24 h et je n’aI toujours pas reçu de confirmation de commande est-ce que cela veux dire qu’en plus de m’avoir fait arnaquer ils m’ont aussI voler mon argent ???


I ordered a Chilwell 2.0 24 hours ago and I still haven't received an order confirmation does this mean that in addition to having me scammed they also stole my money?

CHILLWELL is a HORRIBLE product. Didn't work properly right out of the box after following directions exactly. Only one side provided misting, the other side didn't. For almost$100–Unacceptable.

I contacted customer service who offered me $30 to keep it. When I responded that I'm still left paying $70 for your product that doesn't work, they offered me 50% off for the broken product.

They Advertise that you can return it within 60 days for a full money back guarantee less shipping and handling if you are completely unsatisfied for a 60 day money back guarantee.

Then they said you can return it but the fine print many pages in says you can return only if unused and in original packaging. How would I know it doesn't work unless I used it?

So, my bad for believing their sponsored 5 star reviews on their website end on every other Google site where there are named comes up.if you look at those sponsored websites it. Says that it's number one rated. There is no place on their website that allowed me to provide a review.

The kid who invented this is going to make his millions with this inferior product and then you'll never see it again.

ChillWell is a scam and does not work, reporting to attorney general office for bad products

I ordered. Chillwell and it did not work. I was sent a replacement which worked for about a month and it has stopped working. This AC is a piece of . . .! Don’t waste your money!

Paid half but everything else is extra, charger? is separate wtf. Not only did I get screwed big time they overcharged me a little over 15$. Once again wtf
Agree with the reviews. Spent an hour trying to get them on the phone.
Read reviews. Put it up for future laff. Just like the Ford Pinto in 75 hope I don't get it stuck to me a 3rd time.
I'm getting too old for this SH$T

Thank you for exposing this scam. As I suspected, this is yet another "revolutionary" device that is, in reality, is just another glorified mini-swamp cooler like so many flooding the market today. Larger swamp coolers cool by blowing air across water in copper tubes, but the drawback is the humidity produced by this process. 60 years ago, when I was growing up in Northern California, larger swamp coolers worked very efficiently and cheaply because of the extremely dry climate The minI version, however is probably just too small to be effective. Even if this or any mini-swamp cooler did actually work as the scammers claim, swamp coolers of any sort would never be desirable in the hot, humid climates like we have in the southern states of the US.

Years ago, I purchased what was known a air cooler. It resembled an air conditioner but worked on pouring water into the unit container with ice cubes recommended. The result was that it did not cool at all just sent out water spitting out the front vents of the unit. Chillwell is just a small version of it. The cheaper way to do this is place Ice cubes in a tray in front of a fan.

Just get this item and see

This is. A fraud do not buy this item

This item is a fraud they just take your money and don’t give you nothing or anything so don’t buy this it’s a. Fraud

I work for 25 years in refrigeration, supermarket, and ect….,, The capacity to remove heat is in btuh, so when you need 15000 btuh capacity for climatisation , for a house !!!!! By example, I’m winter you‘ll need the same btuh to heat your house!!!!! Thus little unit who make great promise to keep your house cool is an insult to my understanding and my works !!!!’ Imagine I invent a little box like this (chill!!!!)and pretend it will heat your house in winter , you’ll laugh at me. !!! Now you understand!!!!!!!

I work in refrigeration for 25 years , supermarket refrigera

My page is currently covered in 5 google adds for this rip-off scam product.
Will report

This type of glorified miniature SWAMP COOLER has been around longer than 40 years and even back then it was c**p with bells and whistles. After reading the comments/complaints here, this blatant rip-off will continue into the foreseeable future.

Chillwell 2.0 is another version of their scam.

Reporting you now!!!!

They robbed my CC account. Don't go to this website or purchase.

We mailed 6 back and got our credit back … then 3 months later they recharged our credit card for $300 putting it in the toilet. I had since got rid of the receipts and they have no record of it. Someone out there took them home and probably sold them as it is not even possible to use them in Mississippi

Chillwell is a total scam. The product is terrible and I tried to return it and the company took back the product but won't refund the money. The customer service people are a joke and are only there to take money and give you a run-around. THIS IS A TOTAL SCAM! Now they keep changing the name of the company and websites to keep running from their junk.

Total scam!!!! Advertisements are all lies.... That I can guarantee!!!!

I ordered this on March 23rd still haven't gotten it but they took my money

I was hacked within hours of ordering two of these! Trying to charge money on my SSI! I have changed every account, but its too late. The IRS notified me of fraudulance, after I already figured ot out.. PLEASE, BEWARE!!!!!

Similar issues. Total SCAM!! They even have bogus reviews that use the word "SCAM" to get you to read about this junk. This is a bogus computer generated review to sell this junk. The product is terrible and I tried to return it and the company took back the product but won't refund the money. The customer service people are a joke and are only there to take money and give you a run-around. THIS IS A TOTAL SCAM! Now they keep changing the name of the company and websites to keep running from their junk.

Is anyone up for filing a class action lawsuit? I'll start it. Company promised a refund on 8/8/22; still waiting. Tried to contact, no response. Made the bigger mistake of paying via PayPal - they denied my claim. I will be canceling my account with PayPal as soon as I get my refund. At least MC, Visa, or Amex would have your back.

Have you started the class action suit? I returned 1 (broken) Chillwell and cartridge on 7/7/2022. I had, also paid for the warranty. I have called every 3 weeks since. No refund.
Please, add me.

Please add me to the class action. I have been trying to get back over 500 CDN since may 31 when I called to say that I never received the units. Was told they were backordered so cancelled the order and nothing but a run around since. Now the contact line does not even answer.

I have been waiting since June 2022 for refund on 4 units that were never shipped. Multiple calls that promise refund being processed. FRAUD! Out over 500.00. Please sign me up for class action.

I purchased four units. You are right - the units turn off after several minutes. The cooling is minimal, not even close to what is advertised. I did not open three of the four units so these were eligible for return. I sent customer service an email requesting the return address and instructions per their site. No response. I then called the 888#. There was a little negotiating but they offered to refund 55% of the total and, You are right - They do not want the units back. Why would they - THEY DON"T WORK. The money is to hit my account in 10 days or so. I requested they confirm the refund by email which they did. I followed up by calling my credit card company. The CC company was very clear - They will get the money back for me if they do not follow through.
I will let you know how it goes :)

I bought 2 Chillwell machines
After about 1 min. They both turn off automatically.

This is a total scam. I purchased one for my small teardrop travel caravan. It did nothing unless you were 1 inch away from the machine. Completely worthless. That being said, they have done a brilliant job of managing their IT information. Most of the sirens you go to try and get an honest review turn out to be advertisement for the unit.

Include me in on class action...sent email I would be refunded, never was and that email disappeared!

Did they ever refund your money? I am having a problem getting my money back for 2 unopened units I returned. I am starting to think it is a total scam.

Total scam! I've called them 3 times trying to get my refund. Each time they claim they'll take care of it and never do. I've filed a dispute with my cc company at this point

after 3 calls - each rep (mary ellen, Legend and Benson) stated - don't want units back - they would issue and request for refund - which would be processed in 7 to 10 days -The first request was around 8-1-22 I don't believe them - total scam - don't buy this product - today's date is 8-17-22

Same experience. I keep calling for refund, but 2 months later, still no money.

Same with me.. phone calls,emails never answered..

Bought 4 of them. 2 worked 2 didn’t. Works okay but not quite as advertised as it is simply a very scaled down swamp cooler built as cheaply as possible.

Returned it for a refund. 60 days later, I am still waiting for my refund. Called numerous times.

I purchased two of them and one had broken fan blades out of the box. Like others in here the units only "cool" a very small area and so not cool for very long. You can't even plug them in toe charge the battery. Out of the box all you get is a USB cable that connects to the cooler but not an adapter to plug into an outlet. Do NOT waste your money!

They don't work as advertised , they are junk.

Definitely a scam!

Do not buy, scam company! I ordered 3 units and an extra battery. They did not cool the room at all and when I called for a refund, I was told to mail the unused unit back (I tried 2 of the 3 ordered) and call back with the tracking # for the one unit. I had asked for an email, something in writing to to confirm my return but the customer service person was clearly foreign and clearly clueless and said we don't do that. I went ahead and mailed the one unit and have been on the phone waiting for 10 minutes now to tell them the tracking # and no one is answering, the line sounds dead, though it's still timing the call. I will email tracking# but I fear I've lost my money. I will report them to the Attorney General and the Better Business Bureau for NV & NJ as a scam. I've never been scammed before!

I ordered 2 of their units in early June 2022 as of the middle of August I have not received my unit. No. No one answers my calls or returns my emails about the unit. To me this is a scam do not buy.

Does anyone know how we can file a class action suit?

I'm working on this now.

No, but I’d like to be included if you do file. Total c**p for $100 a unit when the ones on TV by Arctic Chill are EXACTLY THE SAME for only $20!! (They’re $40 but buy one get one)

Piece of c**p. Scam

I bought 2 units in June. Tried 1 and it was defective. Returned both, which were confirmed received by them on June 16. Have called the company numerous times to get my refund. I'm given the same response every time. It takes 5 to 10 business days to get my refund. Now it's August 1st. Today, when I called, I got the same answer - wait 5 to 10 business days. DO NOT BUY THIS PRODUCT!! THIS COMPANY IS NOT REPUTABLE!

Possibly the worst product I have ever purchased! Does not work as advertised and I ended up with a huge puddle of condensation after running it. Had water all over my table and floors. Cools a tiny area and must be less than a foot away. A total waste of money!!!