Is Chillwell AC a Scam or it is Legit? Review of Chill Well Portable AC

Is Chillwell AC a Scam or it is Legit? Review of Chill Well Portable AC

The Chillwell AC is not an AC unit as they claim. The so-called portable AC unit is a swamp cooler. I ordered 2 Chillwell AC units and the units I received were not battery-powered as advertised, but had to be plugged in to operate. In addition, they operated on "water curtains" which had to be filled with water and then placed in the freezer before inserting into the unit, rather than filling the unit with water as advertised.

The Chillwell AC Portable Air Conditioner

Chillwell AC Portable Air Conditioner Unit

Once inserted in the unit, the frozen water curtains lasted only about 30 minutes before they needed replacement, & the cooling effect was not adequate. I called customer service for a return authorization and refund and was informed that I would not be refunded the return postage even though the product was not as advertised. I would not recommend purchasing Chillwell AC Portable Air Conditioner.

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Comments, Questions, Answers, or Reviews

Comments (Total: 198)

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  • March 23, 2023 at 11:26 AM by an anonymous user from: Sandy Springs, Georgia, United States

    Reporting you now!

  • March 5, 2023 at 4:48 PM by an anonymous user from: Monroe, Louisiana, United States

    They robbed my CC account. Don't go to this website or purchase.

  • December 9, 2022 at 5:16 PM by an anonymous user from: Ciudad Juárez, Chihuahua, Mexico

    Chillwell is a total scam. The product is terrible and I tried to return it and the company took back the product but won't refund the money. The customer service people are a joke and are only there to take money and give you a run-around. THIS IS A TOTAL SCAM! Now they keep changing the name of the company and websites to keep running from their junk.

    • March 31, 2023 at 2:49 PM by an anonymous user from: Bowling Green, Ohio, United States

      I ordered this on March 23rd still haven't gotten it but they took my money

  • September 15, 2022 at 6:45 AM by an anonymous user from: Marion County, Woodburn, Oregon, United States

    I was hacked within hours of ordering two of these! Trying to charge money on my SSI! I have changed every account, but its too late. The IRS notified me of fraudulance, after I already figured ot out.. PLEASE, BEWARE!

    • December 9, 2022 at 5:17 PM by an anonymous user from: Ciudad Juárez, Chihuahua, Mexico

      Similar issues. Total SCAM! They even have bogus reviews that use the word "SCAM" to get you to read about this junk. This is a bogus computer generated review to sell this junk. The product is terrible and I tried to return it and the company took back the product but won't refund the money. The customer service people are a joke and are only there to take money and give you a run-around. THIS IS A TOTAL SCAM! Now they keep changing the name of the company and websites to keep running from their junk.

  • September 11, 2022 at 1:01 PM by an anonymous user from: North Fort Myers, Florida, United States

    Is anyone up for filing a class action lawsuit? I'll start it. Company promised a refund on 8/8/22; still waiting. Tried to contact, no response. Made the bigger mistake of paying via PayPal - they denied my claim. I will be canceling my account with PayPal as soon as I get my refund. At least MC, Visa, or Amex would have your back.

    • December 5, 2022 at 10:10 AM by an anonymous user from: Monroe, Louisiana, United States

      Have you started the class action suit? I returned 1 (broken) Chillwell and cartridge on 7/7/2022. I had, also paid for the warranty. I have called every 3 weeks since. No refund.

      Please, add me.

    • October 17, 2022 at 10:02 AM by an anonymous user from: Garden Village, Burnaby, British Columbia, Canada

      Please add me to the class action. I have been trying to get back over 500 CDN since may 31 when I called to say that I never received the units. Was told they were backordered so cancelled the order and nothing but a run around since. Now the contact line does not even answer.

    • September 26, 2022 at 7:22 AM by an anonymous user from: Garden Village, Burnaby, British Columbia, Canada

      I have been waiting since June 2022 for refund on 4 units that were never shipped. Multiple calls that promise refund being processed. FRAUD! Out over 500.00. Please sign me up for class action.

  • August 30, 2022 at 3:31 PM by an anonymous user from: Chaffee County, Buena Vista, Colorado, United States

    I purchased four units. You are right - the units turn off after several minutes. The cooling is minimal, not even close to what is advertised. I did not open three of the four units so these were eligible for return. I sent customer service an email requesting the return address and instructions per their site. No response. I then called the 888#. There was a little negotiating but they offered to refund 55% of the total and, You are right - They do not want the units back. Why would they - THEY DON"T WORK. The money is to hit my account in 10 days or so. I requested they confirm the refund by email which they did. I followed up by calling my credit card company. The CC company was very clear - They will get the money back for me if they do not follow through.

    I will let you know how it goes :)

  • August 28, 2022 at 11:21 PM by an anonymous user from: Harris County, Houston, Texas, United States

    I bought 2 Chillwell machines

    After about 1 min. They both turn off automatically.

  • August 16, 2022 at 3:46 PM by an anonymous user from: Chelan County, Leavenworth, Washington, United States

    This is a total scam. I purchased one for my small teardrop travel caravan. It did nothing unless you were 1 inch away from the machine. Completely worthless. That being said, they have done a brilliant job of managing their IT information. Most of the sirens you go to try and get an honest review turn out to be advertisement for the unit.

    • October 27, 2022 at 10:50 PM by an anonymous user from: Loudoun, Ashburn, Virginia, United States

      Include me in on class action...sent email I would be refunded, never was and that email disappeared!

  • August 16, 2022 at 11:28 AM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

    Did they ever refund your money? I am having a problem getting my money back for 2 unopened units I returned. I am starting to think it is a total scam.

    • September 3, 2022 at 12:34 PM by an anonymous user from: New York, New York, United States

      Total scam! I've called them 3 times trying to get my refund. Each time they claim they'll take care of it and never do. I've filed a dispute with my cc company at this point

    • August 17, 2022 at 1:45 PM by an anonymous user from: Scottsboro, Alabama, United States

      after 3 calls - each rep (mary ellen, Legend and Benson) stated - don't want units back - they would issue and request for refund - which would be processed in 7 to 10 days -The first request was around 8-1-22 I don't believe them - total scam - don't buy this product - today's date is 8-17-22

      • August 23, 2022 at 2:11 AM by an anonymous user from: Sunbury Township, Budd, Illinois, United States

        Same experience. I keep calling for refund, but 2 months later, still no money.

        • August 29, 2022 at 1:04 PM by an anonymous user from: Pima County, Tucson, Arizona, United States

          Same with me.. phone calls,emails never answered..

  • August 14, 2022 at 12:14 AM by an anonymous user from: St George, Utah, United States

    Bought 4 of them. 2 worked 2 didn’t. Works okay but not quite as advertised as it is simply a very scaled down swamp cooler built as cheaply as possible.

  • August 13, 2022 at 7:34 AM by an anonymous user from: Loudoun, Ashburn, Virginia, United States

    Returned it for a refund. 60 days later, I am still waiting for my refund. Called numerous times.

  • August 12, 2022 at 9:47 AM by an anonymous user from: Basin, Wyoming, United States

    I purchased two of them and one had broken fan blades out of the box. Like others in here the units only "cool" a very small area and so not cool for very long. You can't even plug them in toe charge the battery. Out of the box all you get is a USB cable that connects to the cooler but not an adapter to plug into an outlet. Do NOT waste your money!

    • August 13, 2022 at 12:10 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

      They don't work as advertised, they are junk.

  • August 12, 2022 at 9:28 AM by an anonymous user from: Norfolk, Virginia, United States

    Definitely a scam!

  • August 10, 2022 at 3:22 PM by an anonymous user from: Torrance County, Willard, New Mexico, United States

    Do not buy, scam company! I ordered 3 units and an extra battery. They did not cool the room at all and when I called for a refund, I was told to mail the unused unit back (I tried 2 of the 3 ordered) and call back with the tracking # for the one unit. I had asked for an email, something in writing to to confirm my return but the customer service person was clearly foreign and clearly clueless and said we don't do that. I went ahead and mailed the one unit and have been on the phone waiting for 10 minutes now to tell them the tracking # and no one is answering, the line sounds dead, though it's still timing the call. I will email tracking# but I fear I've lost my money. I will report them to the Attorney General and the Better Business Bureau for NV & NJ as a scam. I've never been scammed before!

  • August 10, 2022 at 11:45 AM by an anonymous user from: Los Angeles, California, United States

    I ordered 2 of their units in early June 2022 as of the middle of August I have not received my unit. No. No one answers my calls or returns my emails about the unit. To me this is a scam do not buy.

  • August 3, 2022 at 9:22 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    Does anyone know how we can file a class action suit?

    • September 11, 2022 at 1:23 PM by kimstephens422 from: North Fort Myers, Florida, United States

      I'm working on this now.

    • August 10, 2022 at 5:27 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      No, but I’d like to be included if you do file. Total c**p for $100 a unit when the ones on TV by Arctic Chill are EXACTLY THE SAME for only $20! (They’re $40 but buy one get one)

  • August 3, 2022 at 3:41 PM by an anonymous user from: New York, New York, United States

    Piece of c**p. Scam

  • August 1, 2022 at 4:38 PM by an anonymous user from: Marietta, Georgia, United States

    I bought 2 units in June. Tried 1 and it was defective. Returned both, which were confirmed received by them on June 16. Have called the company numerous times to get my refund. I'm given the same response every time. It takes 5 to 10 business days to get my refund. Now it's August 1st. Today, when I called, I got the same answer - wait 5 to 10 business days. DO NOT BUY THIS PRODUCT! THIS COMPANY IS NOT REPUTABLE!

  • July 29, 2022 at 10:39 AM by an anonymous user from: Downtown West End, Calgary, Alberta, Canada

    Possibly the worst product I have ever purchased! Does not work as advertised and I ended up with a huge puddle of condensation after running it. Had water all over my table and floors. Cools a tiny area and must be less than a foot away. A total waste of money!

  • July 28, 2022 at 8:13 PM by an anonymous user from: Marion County, Woodburn, Oregon, United States

    It works if the space is a 5x5 and only works for 2 hours. Anything bigger, forget it

    If you call customer service they say you will get a refund or a new one in the mail. STILL waiting!

    Scam or no Scam…..

    BIG time SCAM. DO NOT BUY

  • July 28, 2022 at 4:06 PM by an anonymous user from: Downtown West End, Calgary, Alberta, Canada

    I bought a chillwell, opened it started it all up after an hours I looked and there was water all over the counter. It leaks. I’ve emailed 3 times and no response. Not good product or customer service

    If I can get my money back I would appreciate an email from you.

    ...

  • July 26, 2022 at 7:10 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    This product is a scam. It does not cool any more than a small fan blowing over a glas of ice water, if that. I contacted Customer Service asking for my money back and no response. Will contact them weekly until I get my money back. Terrible product and the ads are very misleading.

    • July 26, 2022 at 2:18 PM by an anonymous user from: Rosemont-La Petite-Patrie, Montreal, Quebec, Canada

      I've hot the issues :(:(:(

  • July 25, 2022 at 4:21 PM by an anonymous user from: Collier County, Jerome, Florida, United States

    I ordered and purchased 3 Chillwells (6/12/22). I requested the order be expedited. No response from Chillwell. I then canceled the order approximately 10 days later. I had to wait on the phone for over 30 minutes before my call was answered . The customer service person said she canceled the order and refunded my money. 7/9/22 still no refund. I called again, waiting over 30 minutes for a customer service person, again, I am told money will be refunded. Today 7/25/22, I call and I am told it is in the process of being refunded. I have sent multiple refund requests to the ‘helpline’. I have never received any response. I am still waiting for my money… buyer beware!

  • July 24, 2022 at 3:56 AM by an anonymous user from: Downtown, Calgary, Alberta, Canada

    A total scam and the company do not respond to phone call nor emails. it rattled and was extremely noisy. after 1 hour it stopped working.

    these people should be sued.

  • July 24, 2022 at 12:59 AM by an anonymous user from: Missouri, United States

    Do not buy the chillwell ac... It does work really well in a poorly air conditioned room ill give it that, but on high, which it need to be on to work, it rattles so bad it goes right off of any surface you put it on! I even put a towel under it and it still rattled right off of it, finally tonight I couldn't continually watch my chillwell and it vibratrd right off the counter and of course broke! I think I got to use it about 10-15 days before this happened, so if you have all the time in the world to watch your chillwell like a baby then go for it, otherwise you can't even walk out of the room with it on because it will be on the floor when you get back to that room

  • July 23, 2022 at 1:42 PM by an anonymous user from: Los Angeles, California, United States

    I want to return my purchased unit! Can anyone help me?

    • July 24, 2022 at 3:59 PM by an anonymous user from: Downtown, Calgary, Alberta, Canada

      If you bought with a credit card, your Bank can give u a refund. They are hiding. They are just stealing people's money. I have phoned them and emailed them - they just ignore you. Also, contact the BBB

  • July 21, 2022 at 3:35 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

    My chillwell is not used g water I had it on last night for 3 hours and the water did not go down

  • July 21, 2022 at 11:22 AM by an anonymous user from: Downtown Fort Collins, Fort Collins, Colorado, United States

    The Chillwell Portable Ac is a complete scam. It does not work. Chillwell and Arctos are NOT the same company either. FALSE ADVERTISING!

  • July 20, 2022 at 6:36 PM by an anonymous user from: Tucker, Georgia, United States

    Very very bad did not cool at all still trying to get my money back it's been 2 weeks now. Nothing but promises. Every agent have a different story. I want my money

    • July 24, 2022 at 4:00 PM by an anonymous user from: Downtown, Calgary, Alberta, Canada

      Contact your Bank if u bought it w credit card. Also contact the BBB

  • July 20, 2022 at 5:11 PM by an anonymous user from: Centretown-Downtown, Ottawa, Ontario, Canada

    The Chillwell is a SCAM they use it to rip people off and infect their computers with viruses...Dont fall for it...they charged me...then snuck another charge in without my consent...I emailed them no answer...cant call...their website contact link takes you to another website selling artcus coolers ...Not to mention this cooler is nothing more than a bad fan...that creates more heat due to the humidity ...you burn through bags and bags of ice and the room is still warm...

  • July 19, 2022 at 12:38 PM by an anonymous user from: Navasota, Texas, United States

    What a rip off...I ordered ONE, got a bill for $426 when I called no answer, busy always and help desk was NO HELP...I got my bank involved...I need to wait for a letter from them to let me know what the outcome will be...such sham loaded site... BE WARE...DON'T GO THERE...SCAM ALERT

    • July 30, 2022 at 12:37 PM by an anonymous user from: Navasota, Texas, United States

      I received the order that I did not ORDER...bank reversed the charges...finally got an email from these scumbags, stating that they would settle for 50% of the total order an I keep one ...NOPE, I didn't order these...so why do they want to settle...also stated that I have to return the items, I have to pay for shipping, handling charges and restock fee...THEY ARE NUTS...I have the stuff, now I don't know what to do with it. I am not paying the return charges...can they come after me with a suite?

  • July 19, 2022 at 10:07 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    What a rip off...And they dont respond when you ask for return procedure...Gonna talk to my lawyer. Im out 160.

  • July 18, 2022 at 11:45 AM by an anonymous user from: Limestone County, Athens, Alabama, United States

    This miniature swamp cooler comes nowhere near doing what is claimed in the advertisements for it currently contaminating print and electronic media. The "CHILLWELL" model claims to be able to "[r]efrigerate any room in 2 minutes" The ARCTOS brand, according to one claim, "can "cool down any room in my house in under 5 minutes." POPPYCOCK and BALDERDASH! A tiny box like these can perform a small amount of very localized evaporative cooling, but can not come close to meeting its outrageously exaggerated claims.

  • July 17, 2022 at 9:34 AM by an anonymous user from: Centretown-Downtown, Ottawa, Ontario, Canada

    amazing what a c**p product you tube all the ads are c**p 5 minutes off cool air and a pool of water on floor no answer on phone e mail address wont open holly s- a very p****d off canadian waited 35 days for the biggest piece of c**p that has been allowed on market buyer be were company be f-

  • July 16, 2022 at 3:55 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

    I never even received my units! B******s.

  • July 16, 2022 at 2:41 PM by an anonymous user from: Hamilton County, Chattanooga, Tennessee, United States

    Yes, I have been scammed also, It has not performed at all, per the printed instructions. I am filing a fraud claim against the company and ask CCC to credit back my account.They need to shut down website.

    • July 17, 2022 at 6:08 PM by an anonymous user from: Dorchester, Massachusetts, United States

      Yes, the CHILLWELL is a piece of C**P!

  • July 16, 2022 at 1:01 PM by an anonymous user from: Benton, Kennewick, Washington, United States

    your service is unacceptable, your product is an insult to a child's intelligence, you tied up my money, took forever to get a crappy worthless piece of plastic delivered, then the refund process has been the most frustrating maddening experience I've ever had. what a bunch of incompetent, dishonest people. this had to be made in china. can't speak to anyone who knows how to do their job. no one seems to have a supervisor, refuses to let me talk to anyone. they all work independently, no boss, no higher authority. I have been waiting for a refund, being jacked around each time I call.

  • July 16, 2022 at 12:52 PM by an anonymous user from: Benton, Kennewick, Washington, United States

    now I learn that before a comment can be posted it has to be approved?

  • July 16, 2022 at 12:51 PM by an anonymous user from: Benton, Kennewick, Washington, United States

    I have never been more disappointed in any online experience purchasing an item a 5th grader could've made a better contraption, doesn't work, customer service is out to lunch, everyone tells me my refund is processed but each time I call its the first time they are able to process. I get anywhere from 3-5-10-15 days speech but each time they do not recognize the person before them told me the exact same thing, starting over from the time I next call.

  • July 15, 2022 at 10:29 PM by an anonymous user from: Garden Village, Burnaby, British Columbia, Canada

    DO NOT PURCHASE, absolute garbage product. I am super p****d that I wasted money on literal trash. Showed up with burn marks, lasted an hour from full charge, the mechanics are a huge pain in the a*s and they leaked water everywhere. Now no one will respond to my strongly worded email.

  • July 15, 2022 at 2:01 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

    I purchased the chillwell and was not impressed whatsoever. They took forever to get here and once they did I had one that only worked for one day. I have tried to contact the company by email and phone. The email will not go through it keeps coming back as a bad address and left message after message after sitting on hold forever and the problem has not been resolved. Don’t Easter your time or money.

  • July 14, 2022 at 9:13 PM by an anonymous user from: Tyler, Texas, United States

    This product is the biggest scam EVER! Most times it doesn’t work even when plugged in….runs for 3 or 4 seconds and then shuts off. The company doesn’t answer the phone or emails. I’ll contact the Texas AG next. Don’t order….they will steal your money and make it difficult to find a way to return or get a refund!

  • July 14, 2022 at 8:24 AM by an anonymous user from: Sunbury Township, Budd, Illinois, United States

    Latest update. 34 days ago I ordered the product. The day after I cancelled the order and wrote to the company using their email they provided. I have sent 14 emails and 4 phone calls to the group. I finally got the credit back from them! They actually responded to the last email I sent (first time). I told them I was contacting the Attorney General of IL again with all the documentation and how they stated they would be crediting my Credit Card with in 7 - 10 days after I talked again with them. 14 days passed and put in the email how they are not even following their company's procedures. Well 32 days ago I filed a dispute with the Credit Card company and they refunded me the money. Now the Credit Card company will actually get their credit to! This is a scam!

  • July 13, 2022 at 3:27 PM by an anonymous user from: Chaffee County, Buena Vista, Colorado, United States

    Do not purchase this piece of garbage. I should have known that a small unit running with ice water would be a waste of money. I did speak with a representative after being on hold for over 40 minutes and he was very nice. I wanted to just return the unit but was told I’d have to pay for shipping he did give me a 75% refund but still $35 for this unit, we could have gone to lunch for the same cost and at least gotten something for it. All of the hoopla is just that hoopla. Just steer far from this thing use your whole house air conditioner. I’d rather pay the power bill than mess with this thing. So in to the garbage it goes.

    • July 15, 2022 at 11:59 AM by an anonymous user from: Austin, Texas, United States

      I purchased this price of c**p this month and it did not work at all! I am trying to get my money back and haven't been able to get a response from Chillwell for a refund. I've written them email and I've called but no one picks up the phone. Any suggestions? Thanks, Ms. Spears

  • July 13, 2022 at 3:20 PM by an anonymous user from: Chaffee County, Buena Vista, Colorado, United States

    Don’t waste your money or energy on this unit, it is truly just a glorified fan. I wanted to ret

  • July 13, 2022 at 3:05 PM by an anonymous user from: Torrance County, Willard, New Mexico, United States

    How do you get hold of them? I've tried calling - no answer, email - directs me to another site and wont accept email. I want to return their unit!

  • July 13, 2022 at 11:34 AM by an anonymous user from: Nassau County, Ingle, Florida, United States

    My fan cools better than this and I mean a plain manual hand fan.

    Do not buy. Like other reviews, I am trying to return it and have been put on hold without any resolved.

  • July 12, 2022 at 5:02 PM by an anonymous user from: Core, Regina, Saskatchewan, Canada

    I bought 3 units and they are just a glorified fan. Does not cool the room down even with 2 running. They are supposed to last 8-10hours and lasted approximately 3 hours. Would not recommend buying them.

  • July 11, 2022 at 2:59 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I bought 3 and they are trash. Do not buy these. I was on the phone trying to return them for over an hour and they kept saying they couldn't pull up anything that I bought from them and hung up on me. I called back several times and got a busy tone.

  • July 10, 2022 at 6:57 PM by an anonymous user from: Earl Grey, Winnipeg, Manitoba, Canada

    Biggest piece of c**p. I bought 3 units and work like garbage. Wish I would of read the reviews. And for YouTube to support bogus products should be embarrassed.

  • July 8, 2022 at 3:17 PM by an anonymous user from: Pittsfield, Massachusetts, United States

    DO NOT buy this product. It is a piece of junk.

    • July 10, 2022 at 8:48 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      Yes it is a scam

      I got my money back from my credit card agency

      Do not believe a word of this product

      Usb heats up when charging. DOES NOT cool

      Total piece of junk

      Do not buy!

  • July 8, 2022 at 11:41 AM by an anonymous user from: Philadelphia, Pennsylvania, United States

    Do not waste your money. It does not do what's advertised. And it sure don't cool you all. That's a joke. And you can not contract them after you buy it. SCAM

  • July 8, 2022 at 8:21 AM by an anonymous user from: Anne Arundel County, Crownsville, Maryland, United States

    I never write reviews but I needed to share my experience with Chillwell. I ordered on one day, cancelled the next day. I actually spoke to a real person. Was told the order was cancelled. Three days later after finding no useful information online, called again. Was told the shipping label had been made. Called again and was told they could cancel the order but would charge me the shipping and handling fees. For what? What a rip off.

    • July 12, 2022 at 1:21 PM by an anonymous user from: Peace River, Fort St John, British Columbia, Canada

      How did you get a hold of them? I've been trying to find a contact number for a long time, but no luck. They were supposed to be delivered but haven't been. Your help would be appreciated! Thank you and have a great day!

    • July 9, 2022 at 2:35 AM by an anonymous user from: Los Angeles, California, United States

      Your still charged and taken advantage of! They Don't Care. Great American Standards!

    • July 9, 2022 at 2:32 AM by an anonymous user from: Los Angeles, California, United States

      I agree! Its not lawful! And uour still charged to get information to get problem taken care of! Which your ripped off! Anyway!

    • July 8, 2022 at 10:04 PM by an anonymous user from: Billings Bridge-Alta Vista, Ottawa, Ontario, Canada

      nothing more but cooling fan

  • July 7, 2022 at 3:47 PM by an anonymous user from: Monroe, Louisiana, United States

    How to return this item mini ac

    • July 8, 2022 at 6:06 PM by an anonymous user from: Lakeway, Texas, United States

      This is a bad product fastly advertised. Can't believe it cost 89 plus shipping and doesn't work any better than a small $5 fan of you sit right in front of it. It's a piece of c**p.

  • July 7, 2022 at 2:49 PM by an anonymous user from: Historic District, Dallas, Texas, United States

    Found out the hard way this is garbage, and finding any useful review about it is extremely difficult.

  • July 7, 2022 at 10:23 AM by an anonymous user from: Los Angeles, California, United States

    Chill well is a joke. A waste of time and money. They make you pay to return this inadequate product. They don't answer emails and leave you on hold up to an hour.

  • July 7, 2022 at 7:28 AM by an anonymous user from: Davidson, Nashville, Tennessee, United States

    I ordered one chillwell to put in the cabin of my boat. This so called ac unit is a joke. Absolutely does not do as they claim-

    So far my 3 emails have gone unanswered and when you call, they never answer.

    Don't waste your money on the hip! 0star

  • July 6, 2022 at 10:10 AM by an anonymous user from: Med Center, Houston, Texas, United States

    This company is weird. I ordered two units of Chillwell portable ac about two weeks ago and thus far have only received the notice of confirmation. I tried to track the shipment using the link provided by the company but it never worked. I sent emails to the company, but received no response thus far. I also called customer service a couple of times but no one took the call. is this a scam?

    • July 7, 2022 at 12:35 PM by an anonymous user from: Chelan County, Leavenworth, Washington, United States

      I had the same thing. I looked it up on my package tracking app and UPS made the shipping label but no other steps.

      I am going to see if my credit card will stop payment

    • July 7, 2022 at 7:31 AM by an anonymous user from: Davidson, Nashville, Tennessee, United States

      I have found the same issue w no response.

      I'm trying to return mine, it does not work as advertised.

      Better off w one of those cheap spray bottles w a fan,lol.

  • July 6, 2022 at 9:20 AM by an anonymous user from: Cedarbrae, Calgary, Alberta, Canada

    Good luck trying to cancel your order and get a refund. If you do purchase go through PayPal so you can get your money back. I have sent 2 emails and called twice and my credit card has still not been credited. Terrible customer service!

  • July 5, 2022 at 9:45 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    Why would anyone think you could cool a room with water? How stupid

  • July 4, 2022 at 6:43 PM by an anonymous user from: Mammoth Lakes, California, United States

    PLEASE...

    Who are these creeps?

    Scammers!

    They need to be prosecuted.

    People are not stupid just for trusting a company.

    The STUPID ones are the people that should be regulating this kind of crime!

  • July 3, 2022 at 10:27 PM by an anonymous user from: Willowdale East, Toronto, Ontario, Canada

    It sounded too good to be true

  • July 3, 2022 at 6:31 PM by an anonymous user from: Monterey Park, California, United States

    A pur fake.. dont buy it . It dosent work.

  • July 2, 2022 at 10:59 PM by an anonymous user from: North Star, Anchorage, Alaska, United States

    Anybody stupid enough to buy one deserves to lose their money!

  • July 2, 2022 at 7:42 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I ordered three chillwell on June 5th and have never received them. I have tried a dozen times to contact the company via phone call and emails and have been unable to speak to anyone.

    • July 15, 2022 at 7:23 PM by an anonymous user from: Rosemont-La Petite-Patrie, Montreal, Quebec, Canada

      Good for you! They're no good

    • July 3, 2022 at 1:16 PM by an anonymous user from: Carlsbad, California, United States

      Me also they took 532.00 from me pay with credit card. Credit card in dispute. Wonder who is behind this scam.

  • July 2, 2022 at 10:16 AM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    We did not complete the sale but they charged us. We immediately sent an email to customer support stating we did not purchase and to cancel the sale, and refund our money. In the meantime, we reported it as a fraudulent transaction, the bank replaced our card. Three weeks later, units arrived, and we find the bank never filed the dispute. However "customer service" had our cancellation long before they ever sent these out. We spoke to the bank and they suggested trying to first work it out directly with ChillWell. After waiting on hold for over half an hour, we knew the only way was to reach out to customer service again. Absolutely No response!

  • July 1, 2022 at 7:28 PM by an anonymous user from: Westlake Village, California, United States

    At least they sent people on here something. I wanted to buy one, but wanted to know what shipping was going to cost, the website said shipping cost would be shown after continuing with purchase and would finalize in another step (wrong for me to do that, I trusted what it said) when I did continue, it showed no shipping charge instead it tried to sell me another filter and that filter was over 35.00.

    I decided since the filter that comes with the unit as well as the additional one only lasted 3 months, it was not worth it. Decided to just not continue. Got out of there, soon after got an email saying thank you for your order and they took my money even though I tried to contact pay pal informing them I did not finalize the payment or authorize it.

    A claim was opened and pay pal said it was authorized and that was that. Like others said, no email response, no phone number you call is going to get you a customer service, just put on hold and no one comes. This website some how was able to finalize a payment even though I didn't authorize like you do as a final step like most things I buy.

    This has left a bad taste with pay pal who does not have your back like they use to. and online buying is now with extreme caution. I feel like Chris Farley in Tommy Boy " IDIOT!"

    • July 3, 2022 at 1:19 PM by an anonymous user from: Carlsbad, California, United States

      I don’t buy nothing with pay pal. Pay pal furnish to scammers well. So I have a 4000.00 PayPal credit card that won’t use. Bought some plates for 16 ppl never arrived. They said they delivered went to other roads looking for my address maybe they made a mistake. No such address exit. So this asses stole my 70.00

  • July 1, 2022 at 2:04 PM by an anonymous user from: Tyler, Texas, United States

    Total rip off- it may cool you face off for 5 minutes but that’s it! Won’t even touch a full room!

    You can’t reach anyone to return it either.

    The help website won’t answer you and neither will the company phone number.

  • June 30, 2022 at 3:11 PM by an anonymous user from: Dallas, Texas, United States

    Everyone just report to your credit card company as a total rip off, and atleast have your credit card credited for a scam product

  • June 30, 2022 at 2:47 PM by an anonymous user from: Dallas, Texas, United States

    I tried it in my garage, it is a rip-off

  • June 30, 2022 at 11:17 AM by an anonymous user from: Ashburn, Virginia, United States

    This c**p does not work anywhere close to the lies they push online. Absolutely junk made in china for about $5 dollars and sold in America as a scam. Do not even think about spending your real money for a fake product from China.

  • June 29, 2022 at 7:08 PM by an anonymous user from: King, Seattle, Washington, United States

    Do not buy! It does not cool a room. It just blows cold air about 3 inches IF you freeze the filter first. It is also extremely loud and spins around on the highest speed from shaking so hard. Spend your money elsewhere!

    • July 5, 2022 at 5:02 PM by an anonymous user from: Greenwood Village, Colorado, United States

      It blows air, not even that cool for a few inches, did not drop temp of a tiny bedroom 1 degree. Waste of money

    • June 30, 2022 at 3:14 PM by an anonymous user from: Cascade-Schou, Burnaby, British Columbia, Canada

      This is true. It isn't any cooler than a regular fan with a very low fan speed. It's completely useless

    • June 30, 2022 at 10:08 AM by an anonymous user from: Gonzales, Louisiana, United States

      Battery fully charged only last 1.5 hours stayed on phone 2 hrs no answer emailed twice got no response . Could have bought a different ac for half price but no battery power. Should have

  • June 29, 2022 at 1:36 PM by an anonymous user from: Banbury-Don Mills, Toronto, Ontario, Canada

    I ordered 2 and they never came. No one responds to email or phone in "customer service", I will now report them to VISA and reverse the charges.

    • July 1, 2022 at 9:28 AM by an anonymous user from: Winslow, Town of, Maine, United States

      How do you report them as a scam to Visa? Used my debit card to order one, so would I just call my bank?

      • July 2, 2022 at 9:12 AM by an anonymous user from: West Columbia, South Carolina, United States

        Call Visa, on the phoe number listed on the back of your card.

      • July 1, 2022 at 7:35 PM by an anonymous user from: Westlake Village, California, United States

        I got ripped off too, thanks to peoples comments on here I am going to try my bank as well. I paid through pay pal but funds come directly out of my account. Pay pal screwed me too even though I told them I didn't finalize payment and opened a claim. They were no help. Hope you get your money back as do I.

        • July 1, 2022 at 11:18 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

          PayPal is only for business not for the Customer, same thing happened to me

      • July 1, 2022 at 12:40 PM by info

        Yes, contact your bank for help.

  • June 29, 2022 at 11:33 AM by an anonymous user from: Reno, Nevada, United States

    I fell for I got 2 also they do not cool a small bathroom I can't get a hold of them I called the phone number I've been on line 40 minutes what can I do help.

    • July 1, 2022 at 11:19 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      Go to your credit card Co. or bank and state your case, they should reverse the charges

  • June 29, 2022 at 8:19 AM by an anonymous user from: Marshall, North Carolina, United States

    Can't believe I fell for ALL the bogus reviews of this product! They have $178.62 of my money and they are not responsive at all! I checked the BBB (too late for me), they have numerous complaints against them. I guess I'll have to file one as well. How does this company get all those great reviews? The product is a cheap piece of plastic that does nothing to cool a room. NOTHING! Don't fall for it!

    • June 30, 2022 at 12:04 PM by an anonymous user from: Stony Creek Township, Fishersburg, Indiana, United States

      I also have been scammed! I called said they would refund half my money and send me a replacement unit for the one I tried. And, I could keep the other 2. None of them run longer than 15 minutes. Then they won't turn on for more than 10 seconds! That's even plugging it in!

  • June 28, 2022 at 5:23 PM by an anonymous user from: Jacksonville, Wakefield, New Brunswick, Canada

    They have my $200.plus my son's $200.never received.been 3 weeks or more. Where can they be reported?

    • July 1, 2022 at 11:22 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      Contact your Bank or CC company and get the charges reversed

  • June 27, 2022 at 6:29 PM by an anonymous user from: Downtown Victoria, Victoria, British Columbia, Canada

    I am from BC Canada. I paid for the product on May 31 2022, never received anything, call them, no one answer, emailed, no one reply.

    Please stay away from this company. Hope that the enforcement officials in their area able to jail them to lie to people.

    • June 28, 2022 at 6:16 PM by an anonymous user from: Winnipeg, Manitoba, Canada

      I’m in the same boat… any luck yet

      • July 1, 2022 at 11:24 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

        Everyone contact your Bank or CC company and have the charges reversed!

  • June 27, 2022 at 7:45 AM by an anonymous user from: Sunbury Township, Budd, Illinois, United States

    Update…. It’s been two weeks trying to cancel my order with Chillwell Ac, I contacted my credit car company, PayPal and the state’s attorney as I requested cancellation of the order with no response from their help line. I talked to them twice, yes I waited 25 minutes each time waiting to talk with them after not getting responses to the 9 emails sent. First call they told me they had been busy that is why they didn’t respond to my emails. Then they told me the product had been shipped and to track on UPS as they could not stop shipment. After going to the UPS website it stated they had not picked up the item yet. I called the helpline For Chillwell again, and ask why they lied about shipping the product and again asked for them to cancel the order. They then stated they could not stop the order once shipping ticket was created. I asked to talk with the supervisor and was told I couldn’t. As I said earlier I then contacted my bank, and the states attorney office with a complaint. Being a senior and what seemed to me as being targeted by this company was very concerning. I was told to keep track of all Emil’s nd phone calls for the state’s attorney and bank which I have done. 2 days go I noticed on the tracking for UPS that someone stopped the shipment of the product. Then around 3 days later additional tracking information as the return address to Chillwell changed 4 times? Anyways they did get their product back. They still have not responded now to my 12 emails. Strange as they stated they couldn’t stop shipment but did? Waiting now to hear back from the states attorney so I can give them all the information. This is a SCAM! How can a company be allowed to attack Seniors and others…. How can big tech allow this to happen also….

  • June 26, 2022 at 3:36 PM by an anonymous user from: DeKalb, Atlanta, Georgia, United States

    It is absolutely c**p! Got 12.00 warranty and all the customer support numbers no one will answer. Don’t try emailing them either. Big scam! Never cools and REALLY LOUD! Same your money. Rip off big time.

  • June 25, 2022 at 9:23 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

    Scam, scam, scam! Ordered 3 chill wells on june 6, 2022, credit card was charged same day. Product never shipped and no response from their help desk email address after 3 emails. Was able to dispute transaction with my bank. And thank goodness, sounds like they are a piece of s@#t and just a scam! Wish I would have found this site before I ordered.

    • July 1, 2022 at 9:35 AM by an anonymous user from: Winslow, Town of, Maine, United States

      Ugh! Im in the same boat, thing still hasn't even shipped and they hasn't responded to any emails and I've tried calling multiple times and stayed on hold for ungodly lengths of time, they never answer. Guess I'm going to have to see if my bank will reverse the charges. Really wish I found this site first. I tried looking for all reviews possible to find the truth about them before I placed my order. Ugh.

  • June 24, 2022 at 12:22 PM by an anonymous user from: Willowdale East, Toronto, Ontario, Canada

    Thanks for your reviews. I’m certainly not going to purchase. I never trust purchasing products online unless it’s through Amazon because those guys vet the company properly before they are allowed to sell on their platform

  • June 24, 2022 at 10:26 AM by an anonymous user from: Harris County, Houston, Texas, United States

    Glad I found this site. The AC in my old work truck is shot, and I thought this might substitute.

    They advertise this scam on both Facebook and Google, which is full of scam “reviews”

    • June 26, 2022 at 7:29 PM by an anonymous user from: Ashburn, Virginia, United States

      If you notice, every review is nearly identical in layout, content, and verbiage. That is a dead giveaway that these "reviews" are actually paid advertisements.

  • June 24, 2022 at 7:33 AM by an anonymous user from: Loudoun, Ashburn, Virginia, United States

    Just a complete scam! Don’t buy you’ll be sorry 😢

  • June 23, 2022 at 8:39 PM by an anonymous user from: Pinedale, Burlington, Ontario, Canada

    I live in Ontario, Canada, and I purchased 3 units on June 06,2022. I have not received them as yet and I am writing this to warn others of my experience with the company. I received an email when I purchased the units and it said I would be receiving another email when the units are dispatched together with a tracking number. I never received anything. I tried phoning twice but could not get through after listening to their music for 15 or 20 minutes, finally hanging up.

    This happened a second time. I also sent 2 emails but no relies. I finally got in touch with Pay Pal (I used them to pay) and they sent a report to the company. I finally got a response on June 23 2022, 17 days after purchase. So now I have a tracking number.

  • June 23, 2022 at 11:44 AM by an anonymous user from: Stone Mountain, Georgia, United States

    It was so hard to find any review, other than a site that highly recommended it and gave you the link to purchase it. I hope that others will do their research like I did before buying this 'personal a/c.' Any company that says that it can cool a whole room with a unit this small, just sounded like a scam.

    • June 23, 2022 at 5:02 PM by an anonymous user from: Medford, Oregon, United States

      This is a scam.

  • June 23, 2022 at 11:11 AM by an anonymous user from: Montgomery County, Germantown, Maryland, United States

    SCAM! I wish I had seen these reviews before I bought 2 of them. It is NOT a air conditioner barely a air cooler. Do not waste your money.

  • June 23, 2022 at 9:02 AM by an anonymous user from: Scottsdale, Arizona, United States

    I am also a victim of ChillWell. My unit arrived broken and I have called the customer service line multiple times with no answer and emailed them 4 times with no response. They say 90 day refund but do not provide a return address, the customer service rep is supposed to provide that to you. If you read the return instructions for return, opening the box basically disqualifies you from a refund (like they ever had the intention to refund anyone, thieves!). I wish I had seen these reviews before my purchase. Thankfully I bought thru Paypal so I will follow their instructions for contacting these thieves and hopefully they can help me get my money back an put a warning to anyone trying to buy from these people.

  • June 22, 2022 at 7:29 PM by an anonymous user from: Historic District, Dallas, Texas, United States

    I purchased 2 thinking they would be great. 200.00 NOT WORTHY of my hard earned money. It DOES NOT cool "a room down". Unfortunately, our weather was cool and to return them, money back, had expired. I put ice cubes in to make it "colder", I froze the filter, etc. What we ended up with is a FAN with water. So crazy, I would NEVER, EVER, recommend them. Save your money. Seriously, DO NOT buy into it. ps I have a small, and I mean small, bathroom, it did nothing to the "room". I feel violated by them, SHAME, SHAME, SHAME on them.

    • June 23, 2022 at 12:15 PM by an anonymous user from: Chester, New York, United States

      I can relate to what you're saying. I bought one. It would not hold a charge. So they sent me another one. That one would not hold a charge. It's really a huge disappointment. I'm thinking if the power or AC ever goes out where I'm at at might help for a while. It is not quiet as a mouse like they advertise. It's just like a little fan with a little cool air coming out. Which is nice at times. Again a huge disappointment

  • June 22, 2022 at 3:07 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I purchased two of these worthless devices. What a scam! These people should go to jail for what they're doing, which is theft. I could drink a steaming hot beverage and blow cooler air into the room. In fact, this product is closer to being categorized as a heater than than a cooling device. I highly recommend avoiding this company. Oh, and I purchased mine through the official site.

  • June 21, 2022 at 11:58 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

    I ordered one of these without doing the solid research, haven't heard a single word from them. Tried calling there customer service number,,,, NOTHING! After reading real reviews I see I've been scammed. Why are these people being allowed to operate?

    • June 22, 2022 at 10:12 AM by an anonymous user from: Houston, Texas, United States

      I ordered a 3 pack, and opened one and tried it, it ran for 30 minutes then shut off. I tried to recharge it, but the light will not blink to show it is "charging", and when I turn it on again, it runs for 10 minutes then shuts off again. They do not answer their customer service number (held for 30 min 3 different times) or emails (have sent 4 to the ChillWell@rephelpdesk.com) with no answers. Why do companies like this get away with scamming the public? Just do the right thing, or do something else. I am not afraid to try to mail back as I bet I will never see them again, or my money. Attorney General, please step in.

  • June 21, 2022 at 2:11 PM by an anonymous user from: Radnor Township, Villanova, Pennsylvania, United States

    Mine only worked for about 2 hours, then shutoff. No response to emails I sent to customer service. If you call the phone number you are on hold forever. Want to return it for a refund but after reading some of these comments, it appears the addres provided isn't valid.

  • June 21, 2022 at 12:41 PM by an anonymous user from: Santa Cruz County, Boulder Creek, California, United States

    Bad / inaccurate advertisement /overcharges/bad return policy/ bad customer service(if any)

  • June 21, 2022 at 11:55 AM by an anonymous user from: La Crosse, Wisconsin, United States

    Mine worked for about 45 second

  • June 21, 2022 at 6:48 AM by an anonymous user from: Centretown-Downtown, Ottawa, Ontario, Canada

    ordered 2 units over a month ago and still haven't received them . Emails to customer service go unanswered

  • June 20, 2022 at 1:03 PM by an anonymous user from: Pulaski, Little Rock, Arkansas, United States

    Shipped c**p back to the address they gave me and that was on shipping label when received. Package was returned undeliverable, searched the address 2280 North Lamb BLVD, Las Vegas NV 89115 and it is an apartment building. I feel like a whole certified dummy! SMH

  • June 20, 2022 at 10:46 AM by an anonymous user from: Tallahassee, Florida, United States

    Glad I found this site. I was going to buy one too. I usually look up reviews because every product being sold never tells you the real truth, it's only a marketing scam to make money.

  • June 20, 2022 at 7:05 AM by an anonymous user from: Sunbury Township, Budd, Illinois, United States

    I ordered 4 of the units on Friday. I requested on Saturday to cancel. Followed up with 2 emails with no response from the company. I then received an email stating the product was shipped and tracking. I then called the company help line and talked with them. They said the product was shipped and they couldn't stop it. I was told to refuse the delivery and then contact their help line and they would arrange credit. I then checked the UPS website they gave and found out they actually had not shipped the product. I called them back and told them they lied to me about the product already being shipped. They said they cant stop the transaction after the label was produced. I has been 7 days and they still have not shipped the product? I called my credit card company to report a dispute... By the way I have sent 7 emails to their "help desk" with no response from the organization.

  • June 19, 2022 at 8:51 PM by an anonymous user from: Calaveras County, Copperopolis, California, United States

    Place a glass filled with ice then fan air through it then you've achieved a cooling effect the same or better than this chillwell device.

    • June 21, 2022 at 7:23 AM by an anonymous user from: Los Angeles, California, United States

      Same thing, don't work, and not getting any email response or phone. Let me know if you can help please, Steven

  • June 19, 2022 at 2:40 PM by an anonymous user from: Tallahassee, Florida, United States

    My husband bought one of these. Huge waste of money. And now he wants to return it but they only take it back if it hasn’t been opened or used! How are you supposed to know if it works if you don’t try it out. So now we’re probably stuck with it. By the time he paid for taxes, shipping & handling it was over a $100.

  • June 19, 2022 at 7:29 AM by an anonymous user from: Ashburn, Virginia, United States

    I’m so thankful I found this site. 89 dollars in my pocket staying in my pocket!

  • June 18, 2022 at 9:25 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

    I am still waiting almost one month. 2 phone calls 3 emails later no units. Not happy at all. Scam likely

  • June 18, 2022 at 8:54 PM by an anonymous user from: Turner, Ashburn, Georgia, United States

    All of the "legit" websites that have reviews of this product are straight up sales funnels. Try leaving a review on any other website for the Chillwell. Can't do it, can you?

    It barely blows cold air, and you only feel it if you are right in front of it. I have a very small room, and even with this gizmo on full blast, ice cubes on top of the tray, a tank full of cold water, and a wet, frozen screen. . . it does nothing to lower the temperature of the room.

    Also, make sure NOT to place it on top of anything that is not waterproof or it will be soaked after a few hours of running this ineffective device.

  • June 18, 2022 at 2:14 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    Thank you! I was looking up reviews of this thing and yours is the first that wasn't sneakily sponsored by Chillwell or influenced by greasing of the palm. I'm heat intolerant and hot weather can actually put me in the hospital. It gets above 80 F and I'm hiding in my room with the AC on. A house heats up and retains that heat so I'm running the AC well after the heat wave has subsided. So I'm desperate for a good affordable way to avoid heat exhaustion. I have a U-shaped Midea window AC and it's quiet, cools well, but they're all expensive to run. Anyone have any recommendations please tell us about it.

    • June 24, 2022 at 2:56 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      This thing is junk. Complete scam

  • June 18, 2022 at 1:14 PM by an anonymous user from: Robertson County, Cedar Hill, Tennessee, United States

    Well I guess we were the dumb ones. Going through this unusual heat you do crazy things. We bought 4. Yes, 4. I’m sending ALL BACK. Form your own opinion from this!

    • June 20, 2022 at 11:59 AM by an anonymous user from: Pulaski, Little Rock, Arkansas, United States

      Cost me $75 to send my 4 back (so I'm dumb with you)just got a call from UPS saying that they were returned to them as undeliverable. I had gotten a refund though, but will they try and charge me again is what I am wondering. These are total junk, no they don't cool as advertised but they will only run 3 hours after being fully charged.

      • July 1, 2022 at 4:00 AM by an anonymous user from: Greenwood Village, Colorado, United States

        Mine is bare 2 hours after a full charge. So much for '8hours'.

  • June 18, 2022 at 10:29 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I live in Florida where the humidity is usually 97% all summer,I don't think it's wise to have more humidity blowing directly on you... I want to get one just for the covered porch but will it work just as good as if it were inside the house. Don't want to buy something that doesn't work like the company claims

  • June 18, 2022 at 12:14 AM by an anonymous user from: Pulaski, Little Rock, Arkansas, United States

    I don’t understand why people would want to add humidity to their homes on hot and humid days. Unless u live in a dry climate humidity is not a good thing. It can cause viruses etc.. when u hear it’s 90 degrees outside but the heat index makes it feel like 95 degrees, it’s because of humidity. I don’t understand why it’s so hard to find real unbiased reviews of this product. They have flooded the Internet with all positive reviews which is misleading especially to people who want it because they can’t afford high electric bills to keep them cool.

  • June 17, 2022 at 6:31 PM by an anonymous user from: Sunbury Township, Budd, Illinois, United States

    Looked like a scam with fake positive reviews.

  • June 17, 2022 at 2:34 PM by an anonymous user from: Glasgow, Kentucky, United States

    this thing is a piece of junk

  • June 16, 2022 at 6:59 PM by an anonymous user from: Henniker, Weare, New Hampshire, United States

    I knew this product is a scam but I am impressed how they swamped the internet with so very many reviews that the truth is hard to find. Considering that people are poorly educated in the sciences and desperate for an affordable cooling solution this scam must be a real winner. I doubt a class action lawsuit will ever be filed.

    • June 17, 2022 at 8:58 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      You're absolutely right. I bought the Chill Well, charged it then filled it with ice cold water. This product did nothing. I called Chill Well and they said they would process a refund. I had to hold for 35 minutes. I would have given it one star but there seems to be no way to leave a review on Google.

  • June 16, 2022 at 5:21 PM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

    I bought (3) units and never in my life have been so disappointed and completely thunderstruck at the quality (or lack of) what is advertised versus what you actually recieve. Total c**p, the worse product ever...and a real SCAM of epic proportions!

    I am determined to place as many bad reviews everywhere I can possible place them to warm good people like those on this chat thread to steer clear of this joke of a product!

    Disgusted in S. Fla

  • June 16, 2022 at 12:59 PM by an anonymous user from: Harris County, Houston, Texas, United States

    Anytime you see so many positive reviews that go to lengths to show how objective they claim to be, you know it’s a scam. It also makes no sense scientifically. Further, the reviews advertise for it in most cases— they aren’t even smart enough to properly scam well. Please, you guys that got took need to file a CLASS ACTION suit and go after punitive damages!

  • June 16, 2022 at 11:12 AM by an anonymous user from: Henniker, Weare, New Hampshire, United States

    Can we all report this business to the Better Business Bureau?

  • June 16, 2022 at 11:11 AM by an anonymous user from: Henniker, Weare, New Hampshire, United States

    They've flooded the internet with fake reviews. I paid for 2 units a couple of months ago. They said they were shipping them, but tracking was never activated. Customer service is not responding to my emails. TOTAL SCAM! Do not engage with these people!

  • June 15, 2022 at 8:47 PM by an anonymous user from: Chaffee County, Buena Vista, Colorado, United States

    This thing is made from pure snake oil. It isn't going to cool anything. Might as well light your money on fire before sending it to these shysters.

  • June 15, 2022 at 2:18 PM by an anonymous user from: Chelan County, Leavenworth, Washington, United States

    Wish I had read these before ordering. Have been trying to get information to return it. Have emailed 3 times and am now on hold to their customer service number. It’s been over 30 minutes. How can we make sure these people get shut down?

  • June 15, 2022 at 11:07 AM by an anonymous user from: Tyler, Texas, United States

    It took a while to find the real answers about how this could even possible work. The answer was just what I thought they were leaving out what it really was, a swamp water cooler. You can do the with your fan and a bowl of ice . Well that might work better if you think about it.

  • June 15, 2022 at 3:49 AM by an anonymous user from: Mt Laurel, New Jersey, United States

    Yep! I noticed lots of fake reviews. Shame on them!

  • June 14, 2022 at 3:59 PM by an anonymous user from: Radcliffeborough, Charleston, South Carolina, United States

    I ordered the Chillwells and have been using 2 of them. My problem with them is that even after charging them overnight (they recommend at least 8 hours), they say you should get at least 8 hours of use w/out having to plug it in. I have not been able to get mine to stay on for more than 2 hours at a time. I did freeze the filter and I do think that makes the air colder. I just read that you can put ice cubes in the area where you pour in the water, so I'm going to try that. It is 80 degrees inside my house here in SC and my poor regular AC can't keep up. I do like to take a Chillwell up to my room and have the air blowing on me when I go to sleep, but since the charge has only lasted about 2 hours, I wake up after it goes off b/c it's so hot in the room. If it would stay on for 8 hours, it would not be a total loss! I have just emailed them to ask about the length of charge. Hope they respond.

    • June 20, 2022 at 1:13 PM by an anonymous user from: Pulaski, Little Rock, Arkansas, United States

      They did not respond to my 2 emails. I finally called and got somebody they just gave me an address to ship it back to and told me to call back with tracking number once I had shipped them. Called the number once I spent the $75 to ship the junk back (almost didn't, but I was mad) they checked the tracking number and refunded money minus the fees. I don't know if using PayPal saved me or not, but the packaged was returned undeliverable so now I will have to keep an extra eye on my account to see if they charge me again. Oh yeah the address they had me ship it to was an apartment building SMH

  • June 14, 2022 at 2:03 PM by an anonymous user from: Newnan, Georgia, United States

    This device does absolutely NOTHING but move about as much air as a boxer fan. Exit temperature is EXACTLY the same as the inlet temperature. I measured it with a high quality HVAC air Flow meter. 85.5 in; 85.5 out. Cheaply made plastic - should cost about $20 for the boxer fan inside - the remainder is worthless.

  • June 14, 2022 at 11:12 AM by an anonymous user from: Le Sud-Ouest, Montreal, Quebec, Canada

    In the words of Elaine Benis….”fake, fake, fake, fake”!

  • June 12, 2022 at 8:48 PM by an anonymous user from: Villeray-St-Michel-Parc-Extension, Montreal, Quebec, Canada

    Scam, search youtube for: Search Fake Portable AC Scams

  • June 11, 2022 at 12:26 PM by an anonymous user from: San Juan, Puerto Rico, Puerto Rico

    This is a SCAM!...Don'buy!

    • June 13, 2022 at 8:25 AM by an anonymous user from: Downtown, Calgary, Alberta, Canada

      Didn’t find review in time, they got me for $200 . Never heard from them again.

      • June 20, 2022 at 10:34 AM by an anonymous user from: Collier County, Jerome, Florida, United States

        I wish I would have found this before purchasing two of them. I did not even waste time trying to contact them. I called AMEX and had the charge reversed. I suggest calling your CC companies and filing a fraud claim.

        • June 20, 2022 at 1:15 PM by an anonymous user from: Pulaski, Little Rock, Arkansas, United States

          I wish that I had called the credit card company before paying to have them shipped to an apartment building.

  • June 10, 2022 at 10:42 PM by Dreddz from: Downtown Redmond, Redmond, Washington, United States

    There are soooo many fake reviews that it really was suspicious.

    They seem super shady and I am very glad I was able to find your real review.

    Thanks for taking the time to write it.

  • June 10, 2022 at 5:18 PM by an anonymous user from: Coudersport, Pennsylvania, United States

    So glad I found this information. I was thinking about buying one to use during a hurricane but I was sceptical about all the positive reviews. Glad I researched this product. These scammers should be arrested and kept in a hot cell with no air conditioning.

    • June 24, 2022 at 2:06 PM by an anonymous user from: Summerville, South Carolina, United States

      Let them use their Chill-Wells in their hot cells!

  • June 10, 2022 at 9:14 AM by an anonymous user from: Los Angeles, California, United States

    I just want to thank all those who sent in your reviews for the Chilwell.I made it a habit to always check out the reviews after purchasing a Teddy puppy that looks & reacts so real. It was a cheap stuffed animal that even the $1 store has better looking stuffed animals. So again thanks for saving us a headache & money!

  • June 7, 2022 at 6:44 PM by an anonymous user from: Biddeford, Maine, United States

    They were all over me after I ordered until I received it! I froze the filter, I added ice, I turned it on in my walk in closet, came back an hour later, it was warmer than before. I gave it the benefit of doubt and left it running. At the 3 hour mark is ran out of juice and my closet was NOT COOLER. I immediately

    emailed them. Nothing! Now I email them daily for return instructions for this useless junk... Crickets... Nothing! I'm going to do a Better Business Bureau complaint in hopes others who google this product do not waste their money shipping this hunk of junk to and fro...

  • June 6, 2022 at 8:10 AM by an anonymous user from: New Hanover, Wilmington, North Carolina, United States

    Piece of c**p, why would you want to add more humidity to the air in summer. This and other similar companies claim a college student turns the ac and electric industries upside down. These people are like the snake oil salesman of the past. Worth $5. For it’s very limited usefulness.

  • June 3, 2022 at 7:01 PM by an anonymous user from: San Jose, California, United States

    Thank you for this review. I suspected it was a redo of an old-fashioned evaporative/swamp cooler because science is science and it takes alot of effort and energy to remove room heat. Lots of questionable reviews have appeared.

  • June 2, 2022 at 11:36 PM by an anonymous user from: Centretown-Downtown, Ottawa, Ontario, Canada

    I almost bought one of these .. I’m so glad that I went back and looked it up on the internet first .. this is what I figured. Thank you for saving me 100 dollars!

  • May 31, 2022 at 9:39 PM by an anonymous user from: Burlington County, Southampton Township, New Jersey, United States

    A cold toilet bowl that warms after you urine in it. illegally rip off product ready for a class action lawsuit

  • May 31, 2022 at 8:24 PM by an anonymous user from: Rosemont-La Petite-Patrie, Montreal, Quebec, Canada

    Thanks for your warning note I was looking to bought two

  • May 31, 2022 at 7:34 PM by an anonymous user from: Los Angeles, California, United States

    This is a cheap plastic fan with some fabric you dip in water snd freeze. Not even worth a dollar.

    • June 4, 2022 at 9:32 AM by an anonymous user from: Downtown Redmond, Redmond, Washington, United States

      Did you buy one?

  • May 31, 2022 at 9:58 AM by an anonymous user from: Limestone County, Athens, Alabama, United States

    Question for you slimy b******s: How many phony favorable reviews have you posted in your shabby criminal attempt to sell your SCAM product?

  • May 31, 2022 at 9:56 AM by an anonymous user from: Limestone County, Athens, Alabama, United States

    Here is a good way to prevent SCAM: Close your criminal enterprise, with its bogus claims for the piece of trash you LYING WEASELS are selling to gullible people!

  • May 31, 2022 at 9:50 AM by an anonymous user from: Limestone County, Athens, Alabama, United States

    There is a place in H**L specifically reserved for those who prey on the innocent with scam products like your silly-a*s so-called air conditioner. You are S C U M!

    • June 2, 2022 at 7:33 PM by an anonymous user from: Spring Lake, North Carolina, United States

      I am so glad I spent about 30 minutes looking for information about this product. I finally found honesty! I’m glad I did my homework!

  • May 31, 2022 at 9:48 AM by an anonymous user from: Limestone County, Athens, Alabama, United States

    Shame on the crooked LIARS promoting this piece of JUNK!

    • July 15, 2022 at 12:02 PM by an anonymous user from: Austin, Texas, United States

      Yes! I'm out $126. It does not work at all. No response from the company! No one answers on phone calls. Big scammers!

  • May 30, 2022 at 5:09 PM by an anonymous user from: Miami-Dade, Miami, Florida, United States

    Thanks for the clear info!

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Is Chillwell AC a Scam or it is Legit? Review of Chill Well Portable AC