Fake ISP Call Scams: What You Need to Know

Phone and internet scams are on the rise these days, and the internet is filled with news about people who have fallen victim to common scams. In most cases, it’s not your fault as fraudsters and scammers use a range of persuasive and manipulative tactics to trick innocent people into giving away their personal or financial data. The good news is that once you are aware of these scams and understand what you are looking out for, it becomes much easier to prevent them from ruining your life. A fake ISP call scam is a common one these days, where victims are contacted by somebody who claims to be from their broadband provider, tricking them into handing over information and often stealing money.

Fake ISP Call Scams  What You Need to Know

What is a Fake ISP Call Scam?

If you are in the process of choosing an internet provider such as wyyerd.com/sun-city-festival, it’s worth familiarizing yourself with their policies regarding how they are going to get in touch with you if needed, and learn their contact information so it is easier to spot if somebody calls you claiming to be from your internet service provider. With the fake ISP call scam, somebody will contact a customer claiming to be from their ISP due to an issue such as their modem about to expire, the IP address being compromised, or something else. They pretend to be calling you to fix the issue, but in reality, they are trying to steal your information and use it for nefarious purposes.

How to Detect a Fake ISP Call Scam

In order to prevent yourself from falling victim to this kind of scam, it’s important to understand how to determine if you are being scammed if you get a call that appears to be from your internet service provider. Some common signs to look out for include somebody calling you claiming that they are from your ISP – in most cases, ISPs do not contact customers by phone unless requested to, usually by the customer. Modems ‘expiring’ are also a red flag to look out for, as this is something that simply doesn’t happen. If there is anything wrong with your modem, it will be you who notices this and contacts your ISP for help, not the other way around. If you get such a call, it’s a good idea to ask them detailed questions related to your router or internet package to see if they can answer. If they fail to provide a satisfactory answer, then it’s probably a scam call.

How to Protect Yourself

Sadly, anybody can be targeted with a fake ISP call scam, even if your ISP takes security seriously. Your ISP website might have some information on how to prevent and recognize scams. Never share personal or financial details with an unknown caller who claims to be from your ISP, and don’t give anybody remote control over your computer or any other device. If in doubt, the best option is to hang up and contact your ISP using their provided customer service number to check if the call is legitimate.

With scams on the rise, a fake ISP call is one of the most common. Understanding how this scam works, how to recognize it, and how to prevent it is crucial for anybody with an internet connection.

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Fake ISP Call Scams: What You Need to Know