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I keep getting the Metro-TMO 2963 text message below and want to know if it is legitimate. The links in the contain the 2 domain names (metrocare-agent.com and metro-tmo.co) which are not owned by T-Mobile. Therefore, I do not recommend clicking the links in the text message. I recommend calling Metro T-Mobile directly or sign into their accounts at www.metrobyt-mobile.com .
IMPORTANT: Some of your account information was obtained without authorization. Passwords, SSN, payment methods were NOT affected. Your name, # of lines, contact details and other account information may have been. Learn more: metro-tmo.co/CustInfo. See www.metrocare-agent.com/announcements/
If you have any information about the Metro-TMO text message, please post it in a comment below.
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The strange part is the difference in the links.. as you can see some people get the same text but the link within is metro-tmo.com/CustInfo where as the other one is "metro-tmo.co"/CustInfo.. Notice the difference in the ".com" opposed to the ".co" - As far as I can tell there was an actual real data breach and according to one commenter here they were sent an authentic text message from metro-by t-mobile saying the exact same thing, the only difference was the links in the text.. So as far as I can tell it depends on the links in the text, if your text uses a link with .com then it may be legit, if it uses .co then this one seems to be the fake.So to clarify, metro-tmo.com is a legitimate link as far as I can tell, if you got that one I would call Metro directlyIf you got the metro-tmo.co link & the metrocare-agent.com it's likely a fake but you could call just to be sure. It seems that these scammers are taking advantage of a real data breach that has affected t-mobile & metro-by t-mobile users. In comparison to the 2021 data breach it is not as bad, but I would still take precaution. I seen this post and another and initially assumed the text I received was fake, but after some digging apparently there are very legitimate texts that are nearly identical to these fake ones with exception of the links used in the texts. So initially I assumed it was just a scam text and ignored it, until I got a legit text from the same number, I thought how is that possible, so I did some more digging and found out that this is a very real thing going on. If you are not sure if your text was real or not please call metro and they should be able to tell you wether they sent the text or not, and also inform you on what data was leaked and what you can do to take precautions. This is the second very large data breach T-Mobile has had since 2021.. May be time to start rethinking phone carriers. This sort of stuff is no joke. Take it very seriously. Please Be Advised & take note as I originally thought I received a scam texts as the real and fake are nearly identical with exception of the links being used within the text message. And even the links look nearly identical. The real one uses ".com" where as the fake one use ".co" If you are not certain, call Metro By T-Mobile & they will be able to tell you if the text was legitimate or not.
I also got this same text message from 2963, but I have an account with 4 lines with MetroPCS and I'm the only one that received this message. It seems very suspicious and I recommend to anyone reading this to also block the number and contact customer service. Also might let your kids know that if they get any messages like this one to never click on the link.
Got same message today in salem
I also got this same text but I have a account with 4 lines MetroPCS and
I received the message also. Did not click any links; I went into my Metro by T-Mobile app & called customer service. I did confirm with them that they sent the text, and that I was one of those who had some minor info compromised. I changed my PIN number as a precaution.
I just Got it too!
I got the same text didn’t seem legit. why would they text about this vs email? seems confidential and not the kinda thing to text. deleted and blocked
I just got the same text
I received the same text today as well. I blocked it and deleted the message but I'm unsure if it is/was legitimate
I also got a text this evening from 2963. I’m in SW OH area code 513. Here is the text message. IMPORTANT: Some of your information was obtained without authorization. Passwords, SSN, payment methods were NOT affected. Your name, # of lines, contact details and other account information may have been. Learn more metro-tmo.com/CustInfoI didn’t click the link.
The strange part is the difference in the links.. as you can see yours is metro-tmo.com/CustInfo where as the other one is "metro-tmo.co"/CustInfo.. Notice the difference in the ".com" opposed to the ".co" - As far as I can tell there was an actual real data breach and according to one commenter here they were sent an authentic text message from metro-by t-mobile saying the exact same thing, the only difference was the links in the text.. So as far as I can tell it depends on the links in the text, if your text link uses .com then it may be legit, if it uses .co then this one seems to be the fake.So to clarify, metro-tmo.com is a legitimate link as far as I can tell, if you got that one I would call Metro directlyIf you got the metro-tmo.co link & the metrocare-agent.com it's likely a fake but you could call just to be sure. It seems that these scammers are taking advantage of a real data breach that has affected t-mobile and metro-by t-mobile users. In comparison to the 2021 data breach it is not as bad, but I would still take precaution. I seen this post and another and initially assumed the text I received was fake, but after some digging apparently there are very legitimate texts that are nearly identical to these fake ones with exception of the links used in the texts. Initially I assumed it was just a scam text & ignored it, until I got a legit text from the same number, I thought how is that possible, so I did some more digging & found out that this is a very real thing going on. If you are not sure if your text was real or not please call metro and they should be able to tell you wether they sent the text or not, and also inform you on what data was leaked and what you can do to take precautions. This is the second very large data breach T-Mobile has had since 2021.. May be time to start rethinking phone carriers. This sort of stuff is no joke. Take it very seriously.
I got the same text but my wife, who also has metro, has not.