Is Vyjak a Scam or Legit Online Store? Review of vyjak.com

Is Vyjak a Scam or Legit Online Store? Review of vyjak.com

I believe Vyjak is based in China and is very dodgy. I was not happy with the goods I ordered, not onlyb because they looked dreadful on me but especially as I believed I was paying in Australian dollars until it was too late. The amount deducted was in American dollars (a $70.00AU difference).

Vyjak Store at vyjak.com

The goods were not as described from the outset. Someone in the company tried very hard to persuade me to take a partial refund, which went up in increments as I insisted on a full refund, until I contacted PayPal, who succeeded in obtaining a full refund.

I was asked to return the goods to America and then China, even though there was an Australian address on the package. Fortunately, PayPal gave me a voucher to the value of the postage ($35.00AU)... Lesson learnt.

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Comments (Total: 24)

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  • March 19, 2023 at 9:36 PM by an anonymous user from: Winnipeg, Manitoba, Canada

    I ordered three short sleeved shirts. The quality is fine, but the size is smaller than expected. I simply wanted to exchange them for a larger size. I understood that I would pay the return postage, but then was informed that I'd have to pay an additional $17.00 US. What? As a Canadian, that would amount to approximately $25.00 extra! For three tops!There wasn't anything about that in their online return/exchange information, which they indicated is such an easy, convenient procedure. When I questioned it, I was then told to "Click 17 times and pay... " What the H-ll?

    SO disappointed! What's with all of the positive reviews about this company? Seems like a total rip-off to me. I will spread the word, NOT to order from Vyjak.

    Debbie C.

  • March 18, 2023 at 11:37 AM by an anonymous user from: Redmond, Washington, United States

    BUYER BEWARE

    I wish I would have read these comments before ordering! I ordered two items from them. One was ok, the other didn’t look like it’s picture at all! Thier return policy says you must return within 30 days for refund. I contacted the day after receipt of the items and they offered me an $8.00 refund for a $62.99 item. When I said no way, they stopped communicating with me. I have continued to email them everyday with no response. They have been horrible! BUYER BEWARE for sure!

  • March 15, 2023 at 4:33 PM by an anonymous user from: Brooksville, Florida, United States

    I purchased two dresses that looked GREAT online only to received two garments that didn't look anything like the ones they were advertising. Then, I asked for a refund and they actually wanted to refund me less than HALF of what I paid. After refusing this several times, I didn't have any more time to play games with them so they finally refunded $75.00 of the $89.99 I paid! Crappy dresses though they advertised that they were from the USA.

  • March 15, 2023 at 12:37 PM by an anonymous user from: Leavenworth, Washington, United States

    This company is a total scam. I spent $82 on items that were so subpar that I was afraid to try them on for fear of tearing the thin material. They offered me $15 to keep the c**p. I have disputed on my Venmo credit card.

  • March 13, 2023 at 6:11 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I ordered a dress and they indicated that it had been delivered. IT Was not delivered to my very clear address and now has gone very quiet. I asked for a refund or replacement dress. NO REPLY DO NOT DEAL WITH THIS COMPANY

    • March 14, 2023 at 11:43 PM by an anonymous user from: Sydney, New South Wales, Australia

      Same happened to me. I contacted Aramex to find where parcel was - hopeless. Submitted a different delivery address request which cost $5.50 and was sent new package code 2 weeks ago. I’ve been scammed!

  • March 9, 2023 at 2:07 PM by an anonymous user from: Columbia, Missouri, United States

    I have a dress and two tops to return. They were completely different than what they looked like on line. I need the address of VYJAK to send them too with a RA number. I expect a complete refund. Each of the tops were $20. I had two tops to return. Total of $40 plus tax. The dress was About $50 plus tax. My address is Evelyn Slinkard 305 Joe Lane. Jefferson City, Missouri. 65101

  • March 7, 2023 at 5:19 AM by an anonymous user from: Sydney, New South Wales, Australia

    Since I sent my order about two weeks ago with card details for payment, I’ve had no reply. I don’t remember getting an order number.

    Unhappy Customer. Melbourne, Australia.

  • March 6, 2023 at 7:34 PM by an anonymous user from: Sydney, New South Wales, Australia

    Is that $22 USD?

  • March 1, 2023 at 1:48 PM by an anonymous user from: Sydney, New South Wales, Australia

    Extremely poor quality garments plus faulty, nothing like the photos advertised. Trying to get a refund of $139 Australian dollars and being offered $20 US NOT HAPPY!

  • March 1, 2023 at 1:42 PM by an anonymous user from: Sydney, New South Wales, Australia

    Extremely poor quality garments, cheaply made and nothing like the photos showing the garments. Trying to get my refund of $139 Australian dollars and just been offered $20 US dollars! Insult!

  • February 28, 2023 at 9:57 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I also ordered clearly defined in AUD only to be billed in USD, a significant difference.

  • February 24, 2023 at 11:51 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I am still waiting for my order it is now 5 weeks

    • March 1, 2023 at 1:45 PM by an anonymous user from: Sydney, New South Wales, Australia

      And you will be sorely disappointed I’m sure as I was. Trying to get a refund for my $139 and being offered $20!

      Poor quality garments, awful.

  • February 22, 2023 at 11:30 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Don’t order from this company, absolute scam. Dress doesn’t look like anything in the advertised picture. The company won’t accept a return & won’t give a full refund. So dissatisfied

    • March 1, 2023 at 1:45 PM by an anonymous user from: Sydney, New South Wales, Australia

      Totally agree! Very very poor

    • February 23, 2023 at 4:16 PM by an anonymous user from: Sandy Springs, Georgia, United States

      How do you go about getting a refund? have been on their website and don't see where I can call or write anyone. So unhappy with the product.

      • March 1, 2023 at 1:46 PM by an anonymous user from: Sydney, New South Wales, Australia

        I responded to the email from my original order. Cheap and nasty is my definition of this so called company

  • February 22, 2023 at 2:20 AM by an anonymous user from: Burnaby, British Columbia, Canada

    Do not order from them. They falsely claim full refund but do not do anything for u for products that are not the same as shown on their site. They falsely advertise. Do not give refunds and haggle with you when u want to return products. Will not pay for shipping and when you order it’s listed in your currency but they charge you in USD They haggle with you for your refund and will not honor what’s on their website

  • February 9, 2023 at 6:14 PM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    Absolute scam company. Trying to get ‘em to accept $16 then $30 as a refund for a nearly $60 spend - dress very poor quality and sizing wrong but they will not provide full refund.

  • February 7, 2023 at 3:25 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

    I'm from Melbourne Australia... I ordered a beautiful dress from Vyjak, it arrived last week took about 3 weeks... I did email them after 2 weeks asking when my delivery would arrive? they emailed me back to say its on its way... The dress is beautiful looks the same as advertised, size is perfect, I'm a big woman and I'm a very happy customer... Will definitely be ordering more dresses :)

  • February 7, 2023 at 12:07 AM by an anonymous user from: Melbourne, Victoria, Australia

    Ordered a month ago, still waiting. Tracking shows hasn't left yet. Have put in 2 "disputes" but no reply. Starting to look dodgy!

    • February 7, 2023 at 3:38 AM by an anonymous user from: Canberra, Australian Capital Territory, Australia

      I haven't found them dodgy at all, dress is beautiful, size is perfect, fabric is unbelievable, feels so soft and elegant, I love it and will definitely order more dresses... Delivery did take longer than expected... I'm from Melbourne Australia... I do hope your order arrives soon...

  • February 6, 2023 at 5:10 AM by an anonymous user from: Sydney, New South Wales, Australia

    This is the email I received after 4 requests for the RA so I could return a dress that was not as advertised.

    Don't misunderstand - the quality was really good but the colours were not as advertised, I can't imagine what would happen if it was the wrong size.

    "Dear customer:

    The best we can compensate is $22, You can keep the item(s) for your own use. Our receiving warehouse is in Dubai.

    The shipping costs are too high to be worth the reward. If you insist on returning, you must pay the freight by yourself.

    No 47, 107 Sheikh Zayed Rd - DubaI - UAE 852 81990571. This is our return address. And please let us know before you send it(them) back.

    As soon as we receive the order, we will refund the amount of the item(s) you send back.

    Anything we can do for you, Please feel free to contact us via service@vyjak.com

    -

    Best regards

    Vyjak 24/7 Service Team

    service@vyjak.com

    https://www.vyjak.com/

    Thank you and we hope you enjoy shopping with us!

    If you have any further questions please contact us at service@vyjak.com"

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Is Vyjak a Scam or Legit Online Store? Review of vyjak.com