Is the Regal Medical Group Data Breach a Scam?

The Regal Medical Group data breach potentially impacted millions of patients' personal information. Regal Medical Group became aware of the ransomware cyberattack breach on December 8, 2022, which they later learned occurred on or about December 1, 2022.

Is the Regal Medical Group Data Breach a Scam?

What Happened

What Information was Involved

On Friday, December 2, 2022, Regal Medical Group noticed difficulty in accessing some of their servers. After extensive review, malware was detected on some of their servers, which they later learned resulted in the threat actor accessing and exfiltrating certain data from their systems. They hired third-party vendors experienced in this area to assist with their response to the incident. The Regal team worked with our vendors to efficiently restore access to their systems and to analyze the impacted data.

At this time, based on the third-party vendors’ review, Regal Medical Group believe that their customers' personal information may have been impacted in the incident, and that their impacted personal information may include: their names, social security numbers (for certain, but not all, potentially impacted individuals), date of birth, addresses, diagnosis and treatment, laboratory test results, prescription data, radiology reports, health plan member number, and phone numbers.

What Regal Medical Group is Doing

Regal is taking steps to notify you of this breach to ensure transparency and awareness of our findings. In order to help protect your information, Regal Medical Group have taken the following steps:

  • Regal will cover the cost for one year for you to receive credit monitoring from Norton LifeLock. To take advantage of this offer, please see the attached instructions; • Added additional computer security protections and protocols to ensure that your personal information is protected from unauthorized access;

    PO Box 3356

    Suwanee, GA 30024-9847

    304 1 64441 ***********AUTO**5-DIGIT 93065

    John Doe

    123 Anystreet Dr

    Anytown, NY 12345


    Dear John Doe:

  • Notified law enforcement of this incident;

  • Notified the U.S. Department of Health and Human Services of this incident, as well as the California Attorney General and other applicable regulatory agencies; and

  • Notified the local media to ensure that all impacted individuals are aware of the breach.

What You Can Do

To help protect your identity, Regal Medical Group recommend you take immediate steps to protect yourself from potential harm:

  • Please consider utilizing the Norton LifeLock service provided by us to you, by following the instructions in the attachment;

  • Register a fraud alert with the following credit bureaus and order credit reports as follows:

    • Experian: (888) 397-3742;; National Consumer Assistance, P.O. Box 9554, Allen, TX 75013
    • TransUnion: (800) 680-7289;; Fraud Victim Assistance Department, P.O. Box 2000, Chester, PA 19016-2000
    • Equifax: (800) 525-6285;; Fraud Victim Assistance Department, Consumer Fraud Division, P.O. Box 740256, Atlanta, GA 30374
  • Monitor account statements, Explanation of Benefit forms, and credit bureau reports closely; and

  • Contact your state Consumer Protection Agency:

If you think that your personal information is being improperly used, you can also contact local law enforcement to file a police report. Finally, you can contact the Federal Trade Commission (“FTC”) at 1-877-ID THEFT (877-438-4338) or review the information on identity theft promulgated by the FTC at

Other Information

For information about your privacy rights, you may visit:

For More Information

If you have any additional questions about this incident, please contact us at (866) 918- 5293

Regal understands the importance of safeguarding your personal information and takes that responsibility very seriously. They will do all they can to assist any individuals whose personal information may have been compromised and help them work through the process. They appreciate your support during this time.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 1)

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March 2, 2023 at 7:09 PM by
Is the Regal Medical Group Data Breach a Scam?
an anonymous user from: Boulder Creek, California, United States

My siblings and I received this letter. Kind of weird because I never had any the medical groups listed.


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Is the Regal Medical Group Data Breach a Scam?