Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Public Review Community
I was surprised when I discovered that I had been debited two times in the sum of £17.84 by Ontopup at ontopup.com and I had not done any transaction. This is fraud and must be reported. How can Ontopup service be debiting my account when I have not subscribed to any service? I need a complete refund of my money in total, for now, is £35.68. I have reached out to the bank and they promised to investigate the matter. 100% a scam. Charges your card every month without providing any of the advertised services.
9
Jokers whoever they are never heard of these muppets nor use anyone bar voxI and a monthly pay so who, where this payment of 17.84 has come from no clue. Top it off it's been paid off and old bank card that now replaced for a new on with new details. Now even more baffled to how it's possible. Sent the scruffy 'company' a tidy email for a response, awaiting the bank to step in later today also. I will get it back, hopefully yall do to whose met the same fate. Let's hope the address of the company is a fake and fraud for their good considering I'm not so far.
Same, we have also just been scammed. Stay clear do not use
I only wanted top up for a mth but got charged for a furthur 2 mths plus £1.89 extra for administrated fee to which my top up was only given to me for 1st mth only, so awaiting refund from them
I was also scammed by ontopup. I have cancelled them now. Steer clear.
I agree. I was also conned in the same way
They are a rip of you pay to top then afterwards you get charged an admin fee stay well clear
I suffered the same issue. Just reported it to the bank. Stay well clear!
Definitely a scam. They top up your desired amount as requested AND THEN CONTINUE To STEAL that amount every month from that point on!I contacted my bank to dispute who thankfully continue to deny the payment, but I lost a couple of months of fake charges.Do not use and please spread the word about these thugs.
Absolutely a scam. We have been stung.Ontopup pay for prime place if looking to purchase a mobile topup on search engines. They charge the original value of the credit plus an admin fee. They cannot honour the transaction directly, which makes them fraudsters who skim from legitimate providers.They are thieves using the recognised brand names of several trusted providers in order to steal your money.
