Google does not make unsolicited sales calls from an automated system. However, they may place automated phone calls to your business for non-sales tasks such as confirming your business details for Google Maps, making reservations, or scheduling appointments on behalf of Google users. In some cases, these calls can be from a manual operator. And, you will not be asked to sign up for a service, make a payment, or give sensitive personal information.
If you receive an unwanted call from someone who claims to be Google or working with Google, feel free to hang up at any time. Do not press any key even if the voice recording prompts you to in order to speak with a live person or to be taken off the call list. Pressing a key may lead to more unwanted calls.
How Prevent Unwanted Calls
- Check out the FTC’s tips on how to handle unwanted calls, and robocalls resources with additional information about robocalls and steps you can take if you receive one.
- Check with your phone company to see if they can block calls from any problematic numbers.
- If you're in the US, register your personal number with the National Do Not Call Registry at: www.donotcall.gov/register/reg.aspx or call 1-888-382-1222.