Can You Hear Me Phone Scam - Are You There or Is this You?

How the Scam Works

The details of this scam vary, but it always begins with a call, usually from a telephone number that appears to be local. When the person answers the call, the scam artist tries to get the person to say “yes”—most often by asking, “Can you hear me?,” “Is this the lady of the house?,” or a similar question. By responding “yes,” people notify robo-callers that their number is an active telephone number that can be sold to other telemarketers for a higher price. This then leads to more unwanted calls.

In some cases, the caller may record the person saying “yes.” Scam artists may be able to use a recorded “yes” to claim that the person authorized charges to his or her credit card or account. How can scammers access your account? Some companies share their customers’ information with third‑party companies or allow third parties to charge customers’ accounts (called “cramming”) in exchange for payment. Scam artists may also obtain financial information from data breaches or leaks or through identity theft.

How to Protect Yourself

Whether the “Can you hear me?” calls are simply nuisance calls or something more sinister, there are steps you can take to avoid falling victim to phone scams.

• Check phone numbers closely. Scam artists spoof calls to make them appear to be from a local telephone number. Even if a number appears to be local, it is best to avoid calls from numbers with which you are not familiar.
• Hang up. If you answer a call that seems suspicious, hang up. Remember, “Minnesota Nice” does not apply to scammers. It is not rude to hang up abruptly on a suspicious caller. In fact, the more time you spend on the phone with a scam artist, the more likely you are to be roped into a scam…and to get even more nuisance calls down the road.
• Carefully review your financial statements and telephone bills. Whether or not you have been targeted by a scam, it is a good idea to review your bills line-by-line for unauthorized or fraudulent activity. The law provides some protection for people to dispute unauthorized charges to their credit cards and bank accounts, but these laws generally impose time limits. It is important to check right away for charges you did not make or approve so you have time to file a dispute.