Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Scamming - Fraud
On January 9, an unauthorized individual gained access to certain Betterment systems, which allowed them to represent themselves as Betterment and send a fraudulent crypto offer to some customers. This is not a real offer and should be disregarded.
If you clicked on the offer notification, it did not compromise the security of your Betterment account.
Immediately after becoming aware of this incident, Betterment initiated an investigation, which is ongoing. The unauthorized access has been removed, and at this time we have no indication that the unauthorized individual had any access to Betterment customer accounts.
Betterment sincerely apologize for this situation. They are treating this matter with the highest priority and are committed to providing further updates as they have more information. They will also follow up with a post-incident review once the investigation concludes.
