Is Meaningful Beauty a Scam?

Common Complaints

• Hidden Subscriptions: Many users believe they are making a one-time purchase of an introductory kit (often priced between $49–$79), only to find they have been auto-enrolled in a recurring "replenishment" program.
• Installment Billing Confusion: The company often splits the cost of a 90-day supply into three monthly installments. Customers frequently report being charged months after they thought they had finished paying for a kit.
• Difficult Cancellation: Users frequently cite long wait times, unhelpful customer service, and technical issues with the website when trying to cancel memberships. Some report being billed even after receiving cancellation confirmations.
• Refund Obstacles: While the company offers a 60-day money-back guarantee, it typically does not refund original or return shipping costs. Some customers also claim their returns were "never received" or were processed only after the guarantee period expired.

Their Reputation

Despite these frustrations, the brand maintains a presence on the Better Business Bureau (BBB) and is BBB Accredited. Many customers who are aware of the subscription terms report high satisfaction with the product's effectiveness for aging skin.

How to Protect Yourself

1. Read the Fine Print: Look for phrases like "auto-replenishment" or "membership" before clicking submit.
2. Buy Individual Items: To avoid subscriptions, you can purchase single, full-sized items at retail price rather than the discounted "kits".
3. Use Third-Party Retailers: Buying through Amazon or Ulta Beauty may offer more straightforward one-time purchasing.
4. Monitor Your Statements: If you do sign up, keep a record of your cancellation date and any confirmation numbers provided.