Cloud storage email scams involve fake "storage full" or "payment failed" alerts from services like Google Drive, iCloud, or OneDrive. These phishing attempts use urgent language to trick you into clicking malicious links that steal login credentials, personal data, or financial information. Never click links in unexpected, urgent emails; instead, verify account status directly on the official app or website.

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Identify and Protect Yourself

  • Red Flags: Watch for urgent language ("your account will be deleted"), odd sender email addresses, generic greetings, and spelling errors.
  • Verify Directly: If you receive a warning, do not click the link. Log in directly to the service provider's official website (e.g., icloud.com or drive.google.com) to check your storage.
  • Inspect URLs: Hover over links before clicking to check if the URL matches the official provider, as scammers use similar-looking web addresses.
  • Enable Security: Use two-factor authentication (2FA) to protect your account, even if your credentials are stolen.
  • Report Phishing: Forward suspicious emails to reportphishing@apwg.org or report them to the FTC.