Toll text scams (smishing) are widespread, sending fake and fraudulent messages claiming you owe money for unpaid tolls. These messages, often posing as "E-ZPass" or state DOTs, include links to fake websites designed to steal credit card numbers and personal information. Key signs include urgent, threatening language, typos, and unsolicited demands.

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How to Avoid the Scam

  • Do Not Click: Never click links in unexpected text messages.
  • Verify Directly: Only check tolls on official websites (e.g., E-ZPassNJ.com) or by calling official, verified numbers.
  • Ignore & Delete: Toll agencies rarely use text to collect payments; if you receive one, delete it.
  • Report: Forward spam texts to 7726 (SPAM) and report them to the FTC at ReportFraud.ftc.gov.

Fake Toll Message

  • Strange Links: The website URL in the text often uses non-standard extensions rather than .gov.
  • Generic Greeting: Uses phrases like "Dear Customer" or "E-ZPass user".
  • Urgency: Claims you will face legal fees or penalties if you don't pay immediately.
  • International Numbers: The text may originate from an unrecognized, suspicious, or international number.