T-Mobile offers free Scam Shield to block "Scam Likely" calls by dialing #662# from your phone, which stops calls at the network level before they ring. Alternatively, download the T-Life (formerly Scam Shield) app to manage settings, or dial #632# to deactivate, and #787# to check status.
Block "Scam Likely" Calls
- Activate Scam Block (Recommended): Dial #662# (or #ONB#) and press call. You will receive a confirmation.
- Deactivate Scam Block: Dial #632# (or #OFB#) and press call.
- Check Status: Dial #787# (or #STS#) to see if it is active.
- Use the App: Download the T-Life app to manage, report calls, and enable advanced caller ID.
- Report Misidentified Calls: If a legitimate call is blocked, report it at T-Mobile's call reporting site.
Additional Tips
- Caller ID: Dial #436# (or #ONI#) to enable free enhanced caller ID.
- Manual Blocking: Use the T-Life app to specifically block known numbers.
- National Do Not Call List: Register your number at donotcall.gov.
These services are free for T-Mobile and MetroPCS customers, providing network-level protection.