Toll Fee Text Scam Message

Spot the Scam

• Urgency & Threats: The text often warns that your account will be suspended or that you will face large late fees if you don’t pay within a very short window (e.g., 12 hours).
• Suspicious Links: The URL will look official but won't match the actual agency's website (e.g., using "azdot.gov" as part of a longer, strange domain).
• Generic Greetings: Legitimate agencies usually address you by name; scams often use "Dear Customer" or "E-ZPass user".
• International Numbers: Many of these texts come from international country codes (like +63 for the Philippines) or random domestic numbers.
• Nonsense Timing: People who don't own cars or live in states without toll roads often receive these messages.

What to Do

1. Do NOT click the link: Clicking can lead to a phishing site designed to steal your data or install malware.
2. Do NOT reply: Even replying "STOP" confirms your number is active, leading to more scam attempts.
3. Verify independently: If you’re worried, log in directly to your toll agency’s official website or call their verified customer service number. Do not use any contact info from the text.
4. Report and Block:
   • Forward the text to 7726 (SPAM) to alert your carrier.
   • Report to the FBI via the Internet Crime Complaint Center (IC3).
   • Report to the FTC at ReportFraud.ftc.gov.
5. Delete the message: Once reported, delete it and block the sender.