PerYourHealth is a legitimate medical billing portal used by many hospitals and healthcare providers across the U.S., but it is frequently the target of scammers and is often criticized for poor customer service that can feel like a scam.

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Is it a scam?

  • The Service is Real: The official website is peryourhealth.com. It is a third-party platform that collects payments for physicians and hospitals who do not handle their own billing.
  • Active Impersonation: Scammers have created "clone" websites, such as peryourhealth .net, to steal patient data and fraudulent payments.
  • Reported Issues: Many users report receiving bills for services already paid, being sent to collections without notice, or finding it impossible to reach a human for support.

Red Flags

  • Wrong Domain: Only use the official peryourhealth.com portal. Avoid any links sent via text or from other domains.
  • Duplicate Billing: If you have already paid the hospital or your insurance company directly, do not pay a second time through PerYourHealth without verification.
  • Pressure Tactics: Be wary of "final notices" for bills you have never seen before or demands for immediate payment via unusual methods like gift cards or cryptocurrency.

Protect Yourself

  1. Contact the Provider Directly: Call the doctor's office or hospital where you received treatment using a number from their official website or your original paperwork (not the number on the suspicious bill).
  2. Check Your Insurance: Log into your insurance provider's portal (e.g., UnitedHealthcare) to see if the claim was processed and what your actual "Patient Responsibility" amount is.
  3. Request Proof of Debt: Legally, collectors must provide a "debt validation" notice if you request it.
  4. Report Scams: If you believe you’ve received a fraudulent bill, report it to the BBB Scam Tracker or the Federal Trade Commission (FTC).