Is Hungry Panda a Scam or is it Legit?

Reported Concerns

• Unauthorized Listing: Hungry Panda has been accused of listing restaurants on their platform without permission, collecting money for orders they are not authorized to deliver.
• Settlements and Legal Action: Legal action in New York has resulted in a settlement of over for issues related to overcharging restaurants.
• Customer Complaints: Reports include long delivery delays, cold food, incorrect charges, and poor customer service.
• Recruitment Scam Claims: Some users reported being offered "free" bubble tea in exchange for downloading the app, raising concerns about data privacy.
• Driver Issues: Reports exist of drivers working for multiple apps simultaneously, leading to delayed food delivery.

What to Do

• Restaurant Owners: Check if your business is listed on the app without permission. You can try to contact them to remove your business, though this may take 2-7 days.
• Customers: If you have experienced a problem with a delivery, consider contacting your bank or credit card company to dispute the charges.
• General Advice: Be wary of promotions that require downloading the app, and check BBB Complaints for the latest information.