Norton Antivirus Scam Emails - Protect Yourself

About the Scam Emails

• Urgency: The email threatens an immediate charge to your credit card unless you cancel, often giving a short timeframe.
• Fake Invoices: Messages often include a fake invoice for a high-cost annual subscription renewal.
• Suspicious Sender: The sender address may look slightly altered or unfamiliar.
• Generic Greetings: Scams often use "Dear User" or similar generic greetings rather than your name.
• Phone Call Requests: Scammers prompt you to call a customer service line to "fix" the bogus charge.

How to Protect Yourself

• Do Not Click: Never click links or download attachments in suspicious emails.
• Verify the Sender: Check the sender's email address domain carefully. Legitimate Norton emails often come from domains like @norton.com, @nortonlifelock.com, or @securenorton.com.
• Check Account Directly: If you receive a renewal notice, ignore the email and log in to your account directly on the official Norton website.
• Report the Scam: Forward suspicious emails as an attachment to spam@norton.com.

If you have already interacted with the email or given out personal information, consider reporting the scam to local authorities and monitoring your bank accounts for fraudulent activity.