Email Scam - "Hotmail Account Reset Alert Confirmation 2013"

Email Scam - Hotmail Account Reset Alert Confirmation 2013

This e-mail message below is a scam used by scammers to trick their frighten victims into sending them their Hotmail username, password and other personal information. Microsoft or other companies will not request your username and password via an e-mail message. Never e-mail your username and password to anyone. If you receive any e-mail message requesting your password, that e-mail is a scam.

A copy of the Fake E-mail Message:

Dear Account Owner.


We have recently confirmed that different computers have logged onto your Hotmail account and multiple password errors have been entered. We are hereby suspending your account; as it has been used for fraudulent purposes.. Now we need you to reconfirm your account information to us. Click your reply tab, fill in the columns below and send it back to us or your email account will be suspended permanently.

Name: ....................... ................
User Name :.................. ..................
Password: .................. ..................
Reconfirm Password :......... ..........
Date of Birth ............. ...................
Country or Territory......... .............

Here are some ways to help you manage your account after you reconfirm your account.
Create an archive - Set up a folder on your PC’s hard drive where you can save large attachments. Then just delete them from your inbox. You’ll still have them and your in-box will be that much smaller.
Make your filters work for you- Did you know you can set up your Hot mail account to immediately delete junk e-mail? Go to Options, and click Filters and reporting. Under the “Delete junk e-mail” section, select Immediately to delete junk e-mail right away. Once you’re finished, click Save and you’re done.
Delete a bunch of mail at once- Go to your Junk and Deleted folders, and clear them out by clicking the “Empty” button in the action bar.
The Windows Live Hotmail Team

This e-mail message is similar to Hotmail Windows Live Reset Alert Confirmation 2012 Scam , click here to read more.

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Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 27)

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  • December 10, 2015 at 12:52 PM by an anonymous user from: Newark, New Jersey, United States

    They are still sending this scam to Hotmail accounts here in December of 2015.

  • March 31, 2015 at 3:33 AM by an anonymous user from: London, England, United Kingdom

    I have been receiving scam verification messages - I received this one a couple of days ago - how do you tell if the message is genuine or a scam - is this one a scam? (I don't even know what a recovery phone number is!)

    "From: OUTLOOK SUPPORT DESK (djw66@hotmail

    Dear Customer,

    The recovery phone number of your Microsoft account was recently changed. If you made this change, you don't need to do anything more; If you didn't change your recovery phone number, someone may have broken into your account. Visit this link to prevent your account from deactivation.


    Microsoft respects your privacy. Please read our online Privacy Statement.

    Microsoft Corporation. One Microsoft Way, Redmond, WA 98052."

    • March 31, 2015 at 11:04 AM by info

      The message is a scam.

      It is hard for you to determine if a message is a fake, because you can not tell by just looking at the message. So, we recommend that you do not click on links in any email message to sign into your account.instead, go to and sign into your account. If there is a problem, it will be shown to you once you have successfully signed in.

  • September 22, 2014 at 5:50 AM by an anonymous user from: Hackensack, New Jersey, United States

    This message is out there again today.

  • July 22, 2014 at 10:07 PM by an anonymous user from: Hereford, Texas, United States

    I didn't get my confirmation code what the h**l; where am suppose to find it?

  • May 16, 2014 at 3:29 PM by an anonymous user from: Seattle, Washington, United States

    I received this message today. Is it a scam?


    Dear User,

    We detected multiple unsuccessful login attempt to your email account, on Fri, May 16, 2014 1:54 AM ART. Location: Russian Federation (IP= We URGE you to setup your security question and answer to enable 2 way protection for your account

    This might lead to terminating your account if we notice such activity and you do not clear your personal security.

    To clear your personal security and confirm this wasn't you, and reset your security Question And Answers

    • May 18, 2014 at 10:47 PM by info

      The message is a phishing scam. <a href="/article/2014/5/18/we-detected-multiple-unsuccessful-login-attempt-to-your-email-account-scam/">Click here for information</a>.

  • January 16, 2014 at 7:23 AM by an anonymous user from: Negaunee, Michigan, United States

    Be careful everybody this alert is circulating again I just received this notice yesterday Jan 15, 2014.

  • November 21, 2013 at 1:31 PM by an anonymous user from: Anchorage, Alaska, United States

    Got this scam too. So, I immediately changed my password, but have never received an email alert stating my password was changed. Doesn't Microsoft send out such an alert?

    • July 8, 2014 at 7:45 AM by an anonymous user from: Riyadh, Ar Riya?, Saudi Arabia

      Please check your emails must be forwarding to other address.

  • October 17, 2013 at 8:33 PM by an anonymous user from: Los Angeles, California, United States

    I got this email 2 days ago, and today again. I don't think it's right thing to reply back, so I did research it. <br/>Thanks, now I know it's a scam.

  • October 14, 2013 at 10:01 AM by info

    This is phishing scam. These people are trying to trick you into sending your information so that they can scam you. So, you will no get a virus if you receive the email message.

  • October 12, 2013 at 2:12 PM by an anonymous user from: Needham, Massachusetts, United States

    I jusat received this very email today 10/12/2013 and immediately reported it. Please confirm that I will not receive any viruses and that this is just a scam to get personal information.<br/>Thank You

  • October 4, 2013 at 4:05 AM by an anonymous user from: Birmingham, England, United Kingdom

    Ive just opened my account to find the email below, I know its a scam as my friend has fallen for it. It wont allow me to change me password and I'm not too sure what to do next!<br/><br/>-<br/>Call us overprotective...<br/><br/>...but we need to make sure you can receive a security code if you ever lose access to this account. Learn more.<br/>Where should we send your code?<br/><br/>I have a code<br/>Skip for now (6 days until this is required)<br/>-

  • September 16, 2013 at 6:18 PM by an anonymous user from: Gainesville, Florida, United States

    I THANK YOU for posting this message I all most fell for it, I have called everyone in my phone list to tell them that its only a SCAM.

  • August 9, 2013 at 12:18 AM by an anonymous user from: Perth, Western Australia, Australia

    I lost my access to my hotmail because of their 'protective' measures. I am totally p-ed off.

  • June 16, 2013 at 4:18 AM by info

    If you have responded to the email message with your personal information, please change your hotmail email address password right now!

  • June 16, 2013 at 4:08 AM by an anonymous user from: Griffith, New South Wales, Australia

    I answered it! What to do?

  • April 30, 2013 at 3:38 AM by info

    Changing your hotmail or Outlook password is the best to do. I cannot determine if there are any programs running on your computer that is storing everything that you type. These programs are referred to as spywares.use your antivirus software to do a full scan of your computer.

  • April 30, 2013 at 3:30 AM by an anonymous user from: Helsinki, South Finland, Finland

    Ok i have to admit that i answered to that about 12 hours ago, wasn't thinking clearly. So i put there my password and address. It also asked my .outlook password, and since I didn't have it yet I did that too.

    My question is: What to do now? I already changed my passwords to and I dont even use that address). Is it possible that there is some program in my computer now that saves everything that i type?

  • March 19, 2013 at 9:05 AM by an anonymous user from: Los Angeles, California, United States

    I received the following, and as in most scams it want's me to respond:

    From: Hotmail Team ( Microsoft SmartScreen classified this message as junk.

    Sent: Tue 3/19/13 4:39 AM


    Microsoft SmartScreen marked this message as junk and we'll delete it after ten days.

    Wait, it's safe!

    Welcome to Hotmail

    The efficient way to do email

    Due to scheduled update of our mail server you are required to verify your account by clicking on the verify link below

    Microsoft respects your learn more, please read our online Privacy Statement.

    Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA © 2013 Microsoft Corporation. All rights reserved.

    © 2013 MicrosoftTermsPrivacyDevelopersEnglish (United States)

    © 2013 MicrosoftTermsPrivacyDevelopersEnglish (United States)

  • January 29, 2013 at 10:20 AM by an anonymous user from: Singapore, Central Singapore, Singapore

    Hi, so how did you lose your email account? i've received this email as well

  • January 9, 2013 at 1:33 PM by info

    <a target="_blank" href="">Click here for help to recover your hotmail account.</a>

  • January 8, 2013 at 2:52 PM by an anonymous user from: Indianapolis, Indiana, United States

    REALLY? It happen to me NOW I have NO ACCT. How can I get it back?

  • January 7, 2013 at 2:03 AM by an anonymous user from: Sydney, New South Wales, Australia

    HAHA. Seriously, who would believe it? Even my 12 year old self would recognise that Microsoft would *never* do that. I was disappointed, to be honest, I thought they would've tried harder to be convincing.

  • January 5, 2013 at 4:10 AM by info

    This e-mail message is definitely a scam. Hotmail will never ask you to write down your password and e-mail it to them. You will not lose your account.

  • January 4, 2013 at 11:24 PM by an anonymous user from: Indianapolis, Indiana, United States

    This came in to me after I logged in on a different computer. I thought maybe it could be accurate since I did log in and forgot pass code, but i didn't fill it out. Guess I'll find out in 3 days if I LOSE my email.

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Email Scam - "Hotmail Account Reset Alert Confirmation 2013"