AT&T - You Have a new Voice Mail - Virus Email Message

ATT - You Have a new Voice Mail - Virus Email Message

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The email message below: "AT&T - You Have a new Voice Mail", has a malicious computer program attached that will infect your Windows computer if you open it. The message was not sent by AT&T although it may appear so, tries to trick the recipients into opening the malicious attachment by claiming that their voicemail message was unable to go through because voicemail was unavailable at that moment.

The "AT&T - You Have a new Voice Mail" Virus Email

AT&T - You Have a new Voice Mail - Virus Email Message

Manage myAT&T Account
Voicemail Message
You have received a voicemail at 2013-19-12 35:31:25 CST.

You are receiving this message because we were unable to deliver it, voice message did not go through because the voicemail was unavailable at that moment.

* The reference number for this message is qvfl_cjl09-9107319601-2125579909-62.

The length of transmission was 24 seconds.
The receiving machine's ID: YJH35-TW410-F37JZL.

Thank you,
AT&T Online Services

Contact Us
AT&T Support - quick & easy support is available 24/7.

Receiving ID: YJH35-TW410-F37JZL
From Number(s): 459-330-7200

Getting to Know AT&T - View the videos
We value and appreciate your business!

*Mobile Broadband coverage not available in all areas.
** Based on U.S. carriers.

Attention New Jersey customers and small businesses: FREE e-cycling for electronic devices with video screens more than 4 inches at nearby collection sites.

 http:// or 1-866-DEPKNOW

This is a system-generated message from a send only address. Please do not reply to this email.
Privacy Policy | Terms of Use | Contact AT&T
2013 AT&T Intellectual Property. All rights reserved. AT&T and the AT&T logo are trademarks of AT&T Intellectual Property. Apple, the Apple logo, and iPhone are trademarks of Apple Inc.,

This malicious email message has an attachment called, which contains the malicious Trojan horse file VoiceMail.exe. Attempts to open the VoiceMail.exe file will infect your computer with a Trojan horse.

When we scanned the file VoiceMail.exe, the following threats were detected:

  • Trojan/Win32.Downloader
  • W32/Trojan.CYNI-5471
  • Trojan.Win32.A.Bublik.15872.B

Once your computer has become infected with this malicious Trojan horse, the cybercriminals behind this email message will be able to access and take control of your computer remotely from anywhere around the world. They may spy on you, use your computer to commit cybercrimes, or steal your personal and financial information.

Now, if you have already opened this malicious attachment (VoiceMail.exe), please do a full scan of your computer with the antivirus software installed on it. The name of the attachment may change, so be careful when opening email attachments. 

If you don’t have antivirus software installed on your computer, please click here for a list of free antivirus software.

Never open an attachment that has a name ending with “.exe”, because these are computer programs that can infect your computer with a virus or some other malware.

Click here for a list of email attachments you should never open, regardless of where they came from.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Please share what you know or ask a question about this article by leaving a comment below. Check the comment section below for additional information, if there is any. Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

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Comments, Questions, Answers, or Reviews
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  • December 23, 2013 at 6:20 PM by an anonymous user from Little Rock, Arkansas, United States

    Someone in our office opened this email and it infected her computer and the server. Every document on the server is still there, but the programs say they don't recognize and therefore won't open them. Is there any way to fix that?


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AT&T - You Have a new Voice Mail - Virus Email Message