Online Threat Alerts (OTA) - Alerting you to scams and frauds.
The email messages below which claim that you have ordered items from the Apple store are phishing or fake email messages sent by cyber-criminals to steal your Apple account username, password, financial and personal information. Remember, never click on a link in an email message or respond to an email message with your personal or financial information. Please see more samples of the phishing email messages in the comment section below.
You've bought a game "Nature Calling" from the Apple Store.It may take a few moments for this transaction to appear in your account.If you have not authorized this charge, log in as soon as possible to cancel the payment!Apple Store Transaction Cancellation FormWhen the payment will be canceled you will get a full refund.Apple Store United Kingdom
You've bought a game "Nature Calling" from the Apple Store.
It may take a few moments for this transaction to appear in your account.
If you have not authorized this charge, log in as soon as possible to cancel the payment!
Apple Store Transaction Cancellation Form
When the payment will be canceled you will get a full refund.
Apple Store United Kingdom
Apple Store Purchase ConfirmationThank you for purchasing the following item: TomTomOrder Number:Receipt Date 29/12/2014Order total GBP $4.99Tranaction Cancellation FormConfirm your personal and billing information in order to cancel the transaction
Apple Store Purchase Confirmation
Thank you for purchasing the following item: TomTom
Order Number:
Receipt Date 29/12/2014
Order total GBP $4.99
Tranaction Cancellation Form
Confirm your personal and billing information in order to cancel the transaction
Although, the email messages appear as if they came from Apple, they were not. So, ensure that you never click on a link in an email message to sign into your Apple account or respond to emails like the ones above with your personal or financial information.
Only sign into your Apple account, confirm or update your information using following link:https://appleid.apple.com/
The phishing scam is similar to:
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
102
"Reminder : 【 E-Payment Receipt 】 your order has been success 【 Payment Information 】 Transaction has been Approved on : 09/03/2020. [FWD]Thank You.Please update your account payment if you dont buy anything on this application. Your billing setup could not be completed. More information please click our document. Order Number : E-03669859Order Date : Thursday, 3 September 2020 [EDT] Item Price VIP SMULE MAGIC (1 Month All Access Pass) $ 21.76 Tax: $ 0.00Total: $ 21.76 Payment Method: Card/Credit Card"I have NO idea what Smule Magic is. Looked it up and I would never purchase a singing app. Checking my bank account.
I'm a Samsung user. Ignore, delete this purchase email with Adobe receipt? I don't have an Apple account.Thoughts?
I got this one "Thanks ! Your Purchase of "Pathfinder Adventures" has been Paid on Tuesday, January 21, 2020 ! Open attached file to view your Purchase, manage or cancel your orders.
"Hello. I have gotten a few of these emails. I didn't know what to do until I searched for it and clicked on the link. I will also be contacting Apple about this. I don't have an Apple account with them. Asphalt 8 - Airbone #418238121.pdf 121 KBReceipt-PokemonGO.pdf 42 KBE-Receipt.January 4, 20.docx 47 KB"Received via email.
I received the following email message which I believe is fraudulent, since I have not ordered anything recently from you.We notify you of some one hαs been login α new device for α using your αccount.thαt someone hαs used your Aρρ Store αccount for suspicious Trαnsαctions,Trαnsαctions detαils :Dαte αnd Time : 12/2/2019 5:44:01 PM.Order number : #AP3PXD517FStαtus : in-ProcessingPαyment : CreditCαrdOrder Totαl : $66.06Please email me at paul.rauterberg-att.net and tell me what, if anything, to do!
This is the message I just received. "We accepted your payment purchase 'Storage 5TB Plan ' on July 21 , 2019. To view your orders, manage or request a cancellation, please download and open the attached PDF file. As always, customer service is our number one priority. If you have any questions or comments, please visit our support site."I didn't open it or click on the link.
"We accepted your payment purchase 'Villagers & Heroes' on July 10, 2019. To view your orders, manage or request a cancellation, please download and open the attached PDF file. As always, customer service is our number one priority. If you have any questions or comments, please visit our support site. Regards"Received email on 7-10-19. I never ordered this game.
Just received a confirmation of an apple purchase for "Asphalt Extreme". A game when I don't play any games, so it's a fake.
Just received an Apple ID SummaryTerms of Sale Privacy PolicyCopyright 2019 Apple Inc.1 Infinite LoopCupertino, Ca 95014Looks like an itune purchase for 39.99Did not order
Just received email showing I owed $54.30 for In-App Purchase. Looked legit but instructed to click on "Payment Resolution" link if I did not authorize the purchase. I deleted the email without clicking on anything.
We just received an email saying we'd purchased an Ipad game for $59. All looked legit, until when clicking on the sign-in to Apple through the email, it asked for all our personal info plus credit card number and phone number, to cancel the order.But I hadn't said anything about cancelling the order. Then I couldn't click out of that screen, so just deleted the whole email, assuming it was a scam. Scary!
Here is another scam:----- Original Message -----From: Apple SupportTo: orders-appstores.comSent: Monday, October 29, 2018 3:33 PMSubject: RE : [ Thanks for order ] [ Mobile-Legend 500Diamond ] We are processing the order . Monday October29, 2018Your AppleID just made an order item from App Store,please visit the attachment
FYI: Unfortunately I opened the email, then click on the attachment, on my iPhone. Immediately, but not soon enough I think, I deleted the email out of the delete file and turned off my phone. Also received the same email on my main computer, there I immediately deleted the email and then deleted it out of the delete file. Hopefully did not get a virus on my iPhone from investigating the email. Yikes!!
Lookout for this e-mail scram: I don't even have an Apple or icloud acct. HA!!"AppleSubscription ConfirmationPremium PremiumInstaSizePremium (1 month) Free TrialDear teguh-icloud.com,You’ve purchased the following subscription with a 1 week free trial:Subscription Premium AppInstaSize: Photo Editor, Picture Effects & CollageContent ProviderMunkee Apps L.L.C.Date of PurchaseNovember 02, 2018Duration 1 month Trial Duration 1 weekPrice $89.99Payment MethodYou won’t be charged for your free trial. Once it ends, your subscription will renew at $89.99 unless you cancel by Nov 02, 2019.To learn more or cancel, review your subscription.Regards,The App Store teamFor answers to frequently asked questions, visit Apple Support.Privacy: We use a Subscriber ID to provide reports to developers.AppleAppleApple ID Summary • Terms of Sale • Privacy PolicyCopyright © 2017 Apple Inc., All rights reserved"
I Keep on getting these kind of emails, it starts last September 6 when I receive the first email.it says that I bought something from Apple App Store and all of purchase cost $99.99.I already click the cancel button but it put me to unknown site.I don't put anything on it.am I already scammed? :(
No, only if you enter your username, password and personal information.
Sep. 25 2018, I received an Email from AppStore about a purchase made by Rhonda Lanyon.I never made this purchase.What do I have to do to cancel this purchase?
It is a scam. I got the same email and actually called Rhonda Lanyon. Her voice mail said please don't leave a message regarding Apple purchase as it is a scam.Do not cancel because there is nothing to cancel. Hover over the email address and you will see that it is NOT from Apple and it is part of a phishing/scam. DELETE.
The email is a fake.
I keep getting these also!
APPLE CONFIRMATION ID: appleaszxx213.te21tytnz-com-buying-appstoreeid-7883.comI think this is not a legitimate Apple website or email address. When I copied the email address and searched for it, it doesn't go the Apple website. This is a fraud I believe but please help me decipher this.The email has an attached receipt dated Aug. 31, 2018 which shows that I purchased iCloud 800 GB Storage Plan for $91.99 and I didn't purchase any and I am not using iPad anymore or any iPhone.
It is a scam, just ignore it.
Received email:"Thanking you for your order. Order nbr: K24692874. $100.00 app store & iTunes Gift Card -$100.If you did not authorize this purchase, report this problem and make a transaction report in "REPORT TRANSACTIONS"Verified that no one in my family had purchased an iTunes gift card.I pressed the report transactions space on email. Next up popped a message from Window Defender Smart Screen with the message: This website has been reported as unsafe. We recommend that you do not continue to this website. Phishing Threatwebsite: storeappid-appserveirc.tahugejrot.net.Tried looking up this website on google and no valid website came up.Mike McDowellSeattle, WAmtmcdowell-hotmail.com (don't know how they found my email address.
mail-id.purchaseapple.comReceived this- looks phishyDeleted email Be on the lookoutBe careful out there😊
I received a mail with a word document attached in which they said I purchase (from another computer) FIFA points. Should I open it? Here below is the mail who send me this:app-fockerz.cintaditolakdukun bertindak22048-app-storepaymentorder.comFor me looks suspicious.
The email address is a fake, so do not open the attachment because it may be malicious.
I stupidly clicked on the link but did not go any further. I did not give any details or information. Have I inadvertently allowed hackers access? What can I expect?
No, you are OK as long as you didn't submit your information or attempt to sign into the page that you were taken to.
Received this:"Your receipt from AppleReceiptAPPLE IDBILLED TODATE Store Credit Rhonda Lanyon TOTALJun 22, 2018 210 smith st apt11 $99.99 ORDER ID DOCUMENT NO. Lowell, MA 01851-3829 USA MMYX5D9MT8 119204351845 App Store TYPE PURCHASED FROM PRICE DomiNations, In-App Mountain of Crowns iPhone $99.99 Purchase Report a Problem Subtotal $99.99 Tax $0.00 TOTAL $99.99If you didn't make this purchase or if you believe an unauthorized person is attempting to accessyour account, Click Here to cancel your purchase.Get help with subscriptions and purchases. Visit Apple Support. Learn how to manage your password preferences for iTunes, iBooks, and App Store purchases.Apple ID Summary • Terms of Sale • Privacy PolicyCopyright © 2018 Apple Inc.All rights reserved"
I just received the following email:"Apple Invoice Thank you for buying BILLED TOApple Store TOTAL$55.00INVOICE DATE6/12/2018ORDER IDM2MNSYJ056 DOCUMENT NO.175116838085App Store TYPE PURCHASED FROM PRICE2,500 Diamonds, Mobile Legends Mobile Legends, 2,500 DiamondsCancel Purchase Purchase In-App iPhone $55.00TOTAL $55.00 If you did not authorize this purchase, please visit iTunes Payment Cancellation Form Apple ID Summary Purchase History Terms of Sale Privacy Policy Copyright 2018 iTunesAll rights reserved The reply URL was "hxxp://go2l.ink/sfdhsdjsdf"Is this a scam, or is something else goind on?
It is a scam.
I just received a notice from 191.154.81.22 reporting suspicious activity on my apple account. The notice said that I have 24 hours to respond before cancellation of the sale would be void. Did you send me this notice?
It seems to be a phishing scam similar to the ones and a lot of people have been receiving.To verify, sign into your iTunes account and check for the alleged purchase. If there is none, then the email is a phishing scam.
just got the email scam for Mobile Legends however I don't have an apple account so how would I ever have purchasesd this plus does this mean they have my credit card info or they are hoping I will respond with that info.
The cyber criminals have a list of email addresses that they have stolen. They send their scams to all the email addresses on the list because they do not know who is an Apple customer and who is not.They do this knowing some of the recipients maybe Apple customers who will anxiously click the link, which will take them to a phishing website.
What do I do since I clicked on the link in the phishing email...I didn't type in any of my personal info, but I did click on the link.
Another example...didn’t even spell check..."Reminder : [ Update Purchese Subscription ] Confirmation Order From Apple Store [ Status Paid ] #29125215Dеаr CustomerWе nоtіfу уоu оf уоur сurrеnt Τrаnѕасtіоn ( Ρауmеnt ID: АΡЅ-849285018F1S69),thаt ѕоmеоnе hаѕ uѕеd уоur іСlоud ассоunt fоr ѕuѕрісіоuѕ Τrаnѕасtіоnѕ, Τrаnѕасtіоnѕ dеtаіlѕ :Dаtе аnd Τіmе : 02 Mei,2018Itеmѕ : GTA ( Game )Οrdеr numbеr: АΡЅ-182738718А8R78Ρауmеnt : СrеdіtСаrdΟrdег Τоtаl: $ $107.99whаt tо dо nеxt ?The summary is attached in PDF format in this email."Τhаnks.
Here is another scam:"From: Apple Support Sent: Tuesday, May 1, 2018 2:39 PMTo: support-apple.comSubject: #Alert : [ New ] [ Reminder ] You Have New Purchase Order Billing ID Invoice [532091] Need Confirmation Dear Customer,New Order Will Be Shipped Tomorrow But We Got Verify its You Make A Order,Login New Device and Make Order You have Detail Invoice In Attachment Please Confirmation To Re-Active Your OrderPlease Verify If you did not Make this Order, please Do Not Reply this message -Copyright 2018 Apple Service. All rights reserved."
Here is another scam:----- Forwarded Message -----From: AppIe Receipt Sent: Tuesday, March 6, 2018, 11:37:10 AM GMT 7Subject: NOTICE: Thanks For Choosing NOAA Weather Radar Premium (3 months)Dear Customer,You won't be charged for your free trial. Once it ends, your subscription will renew at $100.00 unless you cancel by Maret 6, 2018.Your order has been created and the lnvoice pdf. is attachment in this email.Subscription ConfirmationNOAA Weather RadarPremium (3 months)Dear Customer ,You've purchased the following subscription with a 3 month :Subscription PremiumApp NOAA Weather Radar - Weather Forecast & HD RadarContent Provider IAC Search & Media Europe Ltd.Date of Purchase Maret 6, 2018Duration 3 monthsTrial Duration 1 monthPrice $100.00Payment Method Credit CardYou won't be charged for your free trial. Once it ends, your subscription will renew at$100.00 unless you cancel by Maret 6, 2018.Check Subscription ConirmationYou can always use our app to get easy access to your Apple account information, oruse it as an electronic purchased confirmation instead of printing the attached PDF file.Sincerely,AppleApple respects your privacy.Information regarding your personal information can be viewedCopyright ©2018 Apple Inc. All rights reserved"
Here is another scam:"From: App Store Sent: 20 February 2018 07:06To: support-itunes.comSubject: Successfully Purchase iCloud: 8 TB Storage Plan Thanks for updating your subscriptionSubscription will renew on : Feb 20, 2018We hase sent attachments or receipts [PDF].Please click on cancel if you have never made this purchase if you do not confirm whitin 24 hours, your purchase can not be canceled again.App Store Team"
I just received this email:"Apple Subscription Confirmation Tinder Plus TinderTinder Plus (1 year)$54.99Dear This email confirms your subscription purchase: Subscription Tinder PlusApp TinderContent Provider Tinder Inc.Date of Purchase Feb 16, 2018Price $54.99/yearPayment Method Credit CardYour subscription will renew at $54.99 unless you cancel by Feb 18 2018. If you believe someone has used your account without your permission, Please click button below :Cancel / Refund SubscriptionRegards,The App Store Team For answers to frequently asked questions, visit Apple Support. Apple Apple ID Summary • Terms of Sale • Privacy Policy Copyright © 2018 Apple Inc.,"
I just received this notice: "Suspicius Payment receivedYour payment of $100.00 was applied to Space Qube on Feb 07, 2018.Invoice number: 3380215917Order number: HY09YUOG87Total order amount: $ 35.99IP address: 191.154.81.22Location: Valencia, Carabobo, VenezuelaBrowser: Mozilla Firefox 6.0Platform: KalI Linux 2.0We recommended you to open our attached message for Report Current Transactions,You have 24 hours to cancel the order, We will not accept the cancellation of your order if it passes the specified time limit.HELP CENTER CONTACT USApple respects your privacy.Information regarding your personal information can be viewed at https :// apple. com/support/itunes/store/"
Here is another scam:"Från: App Store Skickat: den 8 februari 2018 00:58Till: support-itunes.comÄmne: Successfully purchase iCloud 8 TB Storage PlanThanks for updating your subscriptionSubscription will renew on : Feb 07, 2018We hase sent attachments or receipts [PDF].Please click on cancel if you have never made this purchase if you do not confirm whitin 24 hours, your purchase can not be canceled again.App Store Team"
what to do if I clicked then opened iTunes to check if orded not there but did not google first
If you attempted to sign into the page you were taken to after clicking the link, change your password. Else, just delete the message.
Just received a message stating that I've purchased Space Qube x total of $101.99 with the order number of MHDH6YMK37
Here is one I got today - I am an Android man, don't even use Apple anywhere!!"АppIeID Sυbscriрtions[bigoaccountconfirmation.dont-reply60-czwebsappsrefundorders7-jsb7hd.info]BIGO LIVE - Live StreamingThe purchase of 2552 diamonds has been successfulDate of receipt: January 20, 2018Order id: MQXVW3XH22 Order balance: $89.99We believe that someone is trying to make a purchase without your permission.We have sent attachments or receipts [PDF]."
Here is another scam:"[Action Required] : Your Apple ID Has Been Locked for Security Reason3Yahoo/InboxApple ID To:felipe_alicia-yahoo.comJan 19 at 3:22 PMApple Store[Billing Fraud] Apple Store Recently Purchase Confirmationfor purchasing the following item : Space Qube XOrder Number : MHDH6YMK37Order Total : $101.99- if you initiated this download , you can disregard this email , it was only sent to alert you in case you did not initiate the download yourself- if you did not initiate this download , please cancel the transaction this purchaseTo cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.SincerelyApple SupportApple_Case.pdf 46.2kB"
"Apple Store[Billing Fraud] Apple Store Recently Purchase Confirmationfor purchasing the following item : Space Qube XOrder Number : MHDH6YMK37Order Total : $101.99- if you initiated this download , you can disregard this email , it was only sent to alert you in case you did not initiate the download yourself- if you did not initiate this download , please cancel the transaction this purchaseTo cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.SincerelyApple Support"This was sent to me along with an attachment to log in Apple website, though I did not log in because I’m a very observant person. This email didn’t look like it was sent from Apple like the rest of Apple emails I’ve seen in the past. Just wanted to share some information so pls don’t log into that fake site.
I got that too today:"Apple Store[Billing Fraud] Apple Store Recently Purchase Confirmationfor purchasing the following item : Space Qube XOrder Number : MHDH6YMK37Order Total : $101.99- if you initiated this download , you can disregard this email , it was only sent to alert you in case you did not initiate the download yourself- if you did not initiate this download , please cancel the transaction this purchaseTo cancel this purchase Read your secure message by opening the attacment (pdf). you will be prompted to open (view) the file or save (download) it to your computer. for best results, save the file first, then open it in a Web browser.SincerelyApple Support"