The email message below, which claims that the recipients have received a secured message and to open it, they need to follow the instructions within it, is malicious. The attached document is a compressed file that contains a virus, Trojan horse or some other malware that will infect the recipients' computers. So, recipients of the same email message are asked not to attempt to open the attachment.
The Fake and Malicious Email Message
Subject: Fiserv Secure Email Notification - 5949087
You have received a secure message
Read your secure message by opening the attachment, SecureFile.zip.
The attached file contains the encrypted message that you have received.
To read the encrypted message, complete the following steps:
- Double-click the encrypted message file attachment to download the file to your computer.
- Select whether to open the file or save it to your hard drive. Opening the file displays the attachment in a new browser window.
To access from a mobile device, forward this message to [email address removed] to receive a mobile login URL.
If you have concerns about the validity of this message, please contact the sender directly. For questions about secure e-mail encryption service, please contact technical support at 888.624.4922.
2000-2015 Fiserv Secure Systems, Inc. All rights reserved.
The cybercriminals behind the malicious email message aim is to trick the curious recipients into infecting their computers with a virus or Trojan horse.
Once their computers have become infected with a Trojan horse or some other malware, the cybercriminals behind this email message will be able to access and take control of their computers remotely from anywhere around the world. They may spy on them, use their computesr to commit cyber-crimes, or steal their personal and financial information.
Now, if you have already opened the malicious file, please do a full scan of your computer with the antivirus software installed on it.
If you don’t have antivirus software installed on your computer, please click here for a list of free antivirus software.
Click here for a list of email attachments you should never open, regardless of where they came from.
For a list of other virus email messages, please click here.