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Beware of Apple iTunes Store Order Receipt Refund Request Phishing Emails

Beware of Apple iTunes Store Order Receipt Refund Request Phishing Emails

Apple customers are asked to be aware of fraudulent refund request email messages (see sample below), claiming that someone is trying to or have made purchases using their accounts. The fake email messages were sent by scammers to frighten and trick the recipients into clicking on the links within them by claiming they need to do so in order to cancel the purchases and get a refund. But, once the recipients click on the link, they will be taken to phishing website that steals personal, financial, and Apple credentials (usernames and passwords).

Please continue below.

Therefore, Apple customers who have received email invoices appearing as if they were sent from Apple, should avoid clicking on the links in them. They should instead, sign directly into the iTunes Store on their iPhone, iPad, iPod touch, Mac, PC, or Apple TV and check their accounts.

A Sample of the Fraudulent Apple Store Refund Request Emails

From: "iTunes Store" ID-18998@store.apple.com
Subject: Order Receipt No. 31637629
Date: Mon, Nov 21, 2016 2:06 PM

Apple Store Refund Request #51925100.

We suspect that someone is trying to use your account. Confirm your personal and billing information in order to cancel the transaction above: I acknowledge that if I download this app within fourteen days of tapping, Buy I will no longer de eligible to cancel this purchase The subscription period will automatically renew unless you turn it off no longer than 24 hours before the end of the current period. To cancel auto-renewal or manage your subscriptions, click bellow and sign in.


Case ID: #51925100


Apple Support

Apple users who have been tricked by the fraudulent refund request email messages should change their Apple password and contact Apple Support for help.

Remember, the best protection against phishing scams is to avoid clicking on links in email messages, social media messages and text messages to sign into online accounts. Going directly to your online account’ service provider websites or using a legitimate app to sign into your online accounts will prevent you for falling victims to phishing scams that steal personal , financial and account credentials.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com

If you want to quickly find answers to your questions, use our search engine.

Comments, Questions and Reviews
(Total: 3)

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  • Posted: Jul 16, 2017 by info

    Here is another scam:

    From: Paymen.Agreement@Apple.com
    Sent: Sunday, July 16, 2017 4:01 AM

    Your Apple ID was used to sign in to iCloud website and make a payment via iTunes Store

    Date and Time: 16 Juli 2017, 02:45 AM GMT
    Location : Valencia, Carabobo, Venezuela
    Browser : Mozila/50 (Macintosh; Intel Mac OS X 10_17_6)
    Platform : MazOS

    To cancel this purchase
    Please,Download and read the attached You will find message & lnvoice ln Adobe Reader (PDF) format.

    Apple Support"


  • Posted: Apr 16, 2017 by info

    Here is another scam:

    "Dear Customer,

    Your Apple ID was used to sign in to iCloud website and make a payment via iTunes Store .
    This is detail your activity :
    Support team detect unauthorised person has accessed
    your account and now your account access has been locked for security measures,
    you must cancel this purchase from your Apple ID account page at:
    Click Here
    Apple Support

    Shop the Apple Online Store (0800 048 0408), visit an Apple Retail Store, or find a reseller. Apple Info Site Map Hot News RSS Feeds Contact Us
    item : Space Qube
    Order Number : HDH6YMK37
    Order Total : $34.99
    IP Address : (
    Location : Valencia, Carabobo, Venezuela
    Browser : Mozilla/5.0 (Macin..."


  • Posted: Apr 16, 2017 by info

    Here is another scam:

    "From: Apple Store
    Sent: April 16, 2017 7:15 AM
    Subject: Confirmation Details For Oder HDH6YMK37.

    Dear Costumer,

    Thank you for the following product.

    Product item: Space Qube
    Order Number: HDH6YMK37
    Order Total: $34.99

    If you did not authorize this purchase, Read secure message by opening the attacment (PDF).
    you will be prompted to open (view) the file or save (download) it to your computer.
    for best results, save the file first, then open it in a Web browser.

    Apple Support"


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