Online Threat Alerts (OTA) - Alerting you to scams and frauds.

Battery is Badly Damaged by Virus Deceptive Ad
Battery is Badly Damaged by Virus Deceptive Ad

Online users, beware of untrustworthy websites that contain a deceptive advertisement that will trick you into installing spam and malicious apps, by displaying the fake or deceptive message: "Your battery is badly damaged by (4) virus." The fake message or advertisement (see below) falsely claims that online users' mobile devices or smartphones are damaged by malicious viruses, which infected their mobile devices from adult sites that they have recently visited. The deceptive advertisement also claims that online users' SIM cards will be damaged and their phone contacts, photos, data, apps and other important information on their smartphones will be corrupted or lost.

Online users who see messages or advertisements claiming that their mobile devices are infected with viruses, or their mobile device's batteries are damaged, should not follow the instructions in them. The messages or advertisements were created by rogue online marketers or cyber criminals who use deceptive marketing strategies to frighten and trick online users into visiting their websites, or downloading and installing their spam and malicious apps.

The "Your Battery is Badly Damaged by Virus" Message


Your battery is badly damaged by (4) virus!

We have detected that your Samsung Galaxy Grand Prime Value Edition is 28.1% DAMAGED because of (4) malicious virus from recent adult sites. It will soon damage your SIM card and corrupt your phone contacts, photos, data, apps, etc.

4 minutes and 10 seconds.

If you do not remove the virus now, it will cause more severe damage to your phone. Here’s what you should do (step-by-step):

Step 1: Tap the button and install “DU Battery Saver” for free on Google Playstore
Step 2: Run the app to remove all virus to repair your battery to 100%

QUICK REPAIR NOW

Remember, your web browser cannot detect a Trojan horse or other malware on your mobile device or computer, so if any message pops up in your web browser claiming that a virus, Trojan horse or any other malware has been discovered on your mobile device or computer, please ignore it.

To check for viruses or malware on your mobile device or computer, always ensure that you have antivirus software installed. If you do not have antivirus software on your Android device, you can install a free or commercial one from the Google Play store.

Android users whose mobile devices are constantly getting pop-ups can do the following to fix the problem:

  • Put your Android phone in Airplane mode,
  • Open your web browser on your Android phone and let the page load,
  • Go to "Settings,"
  • Click "Privacy,"
  • Click "Clear your Private Data" or "Clear browsing data,"
  • Clear your "Browser History" and Cache.

Also,

  • go to "Settings"
  • change your "Homepage" to something else, if "www.hetria.xyz" is set as your default Homepage.
  • Go back to "Settings"
  • Go to "Application Manager"
  • Remove all unknown apps, or apps you think maybe causing the popups under the "Downloaded" section.
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Comment sectionComments / Answers (20)

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Comment count 20

by MrJones from: Dublin, Leinster, Ireland

This fake message popped up today on my wife's phone while she was browsing a website she regularly visits without having any previous issues.

Unfortunately, she panicked, thinking it was genuine, and hit the button and was then asked to enter her phone number, which, even more unfortunately, she did before then coming to ask me if she had done the right thing.

It looked highly suspicious to me, so I took the actions advised on the first related website I found using my laptop, namely clear the app cache and data of the phone's browser, in her case Chrome, then restart the phone. I looked to see if any unusual apps were running or had been installed but nothing showed up.

We are now concerned though what malicious use of her phone number will be made by the culprit. She only provided the local number without the country code but I guess they could retrieve and identify that from the phone itself. Can anyone else who has provided their phone number in this way let us know what to expect please?

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by info

You may get calls from scammers who will claim you have won the lottery and ask you to send money to claim your so-called prize.

Also, you may receive automated calls (Robo calls) from an automated system set up by cyber criminals that will attempt to trick you into disclosing your credit card information.

And, you may receive calls from cyber criminals posing as technical support representatives who will claim your computer is infected with viruses.

Remember, only your antivirus can detect viruses on your computer and tech support does not call you, you call them.

And, never give out your credit card information over the phone.

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by an anonymous user from: East Peckham, England, United Kingdom

Does the instructions you have given for Android users apply to iPad as well?

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by info

Yes, for any mobile device but the steps will be different.

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by an anonymous user from: Auburn, New York, United States

How do I make this go away?

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by info

Check the article for instructions. We have updated it.

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by an anonymous user from: Troutdale, Oregon, United States

So ur basically telling people to not install the software on their phone?? It's a scam?

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by info

Yes, because the message is a fake.

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by an anonymous user from: Jabalpur, Madhya Pradesh, India

This type of massage is fake yes or no?

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by info

The messages are fakes.

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by an anonymous user from: New Delhi, Delhi, India

Battery virus attacked in my Samsung J500 mobile.

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by info

There no such thing as a battery virus. Please ignore any message claiming you have a battery virus.

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by an anonymous user from: Shah Alam, Selangor, Malaysia

Hi.. I also got the message like above stated that my battery is badly damaged. I hit the button to fix it and after that I receive 4 messages that gave me link for each message to download the app. I click one and download it but not install it. Each message cost me to pay. When I realize it might be a virus, I did not install it. So far my phone function ok only today I notice it slide to another page without me touching it.. But after restart, it working fine. Did my phone get infected?

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by info

I am not sure. Assuming you have an Android phone, go to "Settings", and remove all unknown programs under Application.

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by an anonymous user from: Shah Alam, Selangor, Malaysia

Unfortunately, I don't know which app is being used and which is not. I afraid if I accidentally remove the required app and make my phone not working. Anyway, thank you for your reply.

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by info

The required apps or system apps cannot be removed.

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by an anonymous user from: Atmore, Alabama, United States

How do you stop them from getting on the phone. Once the message shows up you can't go anywhere else until you cleaned your browser.

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by info

Remove any application or app that you think is causing the problem from your phone, and stop visiting websites that are displaying the fake messages. The fake messages are usually displayed by apps or websites that use rogue advertisements

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by dsh1957 from: Bartlett, Illinois, United States

I did not get this message, but DU Battery Saver and s*x sites showed up on my phone!! I keep removing them, but they come back?? How do I get rid of them? Thanks and I love your site!

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by info

Sometimes it is the websites that you visit. The websites may have malicious advertisements on them that display DU Battery Saver, and redirect you to the s*x sites. So, you may want to stop visiting those websites.

Also, you may have a malicious or a legitimate app that is displaying the malicious advertisements. Try removing apps that display malicious advertisements or redirect you to s*x and other unwanted websites, while you are using them.

Very important too, remove apps that you are not using or apps that you think do not serve any purpose.

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