Do Not Call 1-888-699-3804 - It is a Fake Technical Support Number

Do Not Call 1-888-699-3804 - It is a Fake Technical Support Number

Scammers are using the telephone number: 888-699-3804, to collect their potential victims’ information. Scammers are sending out fake technical support email messages like the one below, which claims that there is something wrong with the recipients’ computers, in order to frighten them into calling the bogus technical support number for help. But, once potential victims call the fake technical support telephone number (8886993804), a person or an automated Interactive Voice Response system will request their personal information, financial information, or online account credentials (usernames and passwords). If the requested information is entered, it will be sent to cybercriminals, who will use it to rip-off their victims.

It is important that online users know that Microsoft does not contact the users of their Windows operating system to provide technical support. It is the other way around, users call Microsoft for technical support. Therefore, online users who receive messages claiming that they should call or contact a Microsoft Certified technician in order to fix the errors, or remove viruses or malware from their computers, should delete the messages and not follow the instructions in them.

Victims of the scam who have already called and submitted their financial and account information, should contact their banks and change their online account passwords immediately.

A Fake "1888-699-3804" Technical Support Email

From: {SUPPORT] SECURITY ALERT <76048032.4DA284CF6CF3FEB6630F1023099 -364104@185.0xb8.00000122.0320>

Sent: Sunday, August 28, 2016 2:28 PM

Subject: ******* POSSIBLE VIRUS THREAT *******

--- Click Show Images To Enable Links.

This is an automated response:

Your account has been flagged with a security threat.

Please call 8886993804 to get your computer cleaned.

Please call 8886993804 now to fix the issue.

Thank you very much.

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Comments, Questions, Answers, or Reviews

Comments (Total: 7)

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  • August 31, 2016 at 11:31 PM by an anonymous user from: Menlo Park, California, United States

    How do I block these annoying emails.

    • August 31, 2016 at 11:45 PM by info

      You cannot block them, but you may flag them as spam/junk, so that they are sent to your spam/junk folder automatically.

  • August 31, 2016 at 10:18 PM by an anonymous user from: Commerce, Georgia, United States

    Be nice to have a physical address, just to pay a "friendly" visit. Is that possible?

    • August 31, 2016 at 11:20 PM by info

      Cybercriminals' physical addresses are virtual impossible to obtain. They can setup shop any where in the world, once they have an internet connection.

  • August 31, 2016 at 5:56 PM by info

    Here is another email scam:

    "From: { WlNDOWS SUPPORT } <33542399.7115FA1FBAFED 787756B9A22968-386309@ 185.0xbf.00000023.0206>

    Date: Aug 31, 2016 2:22 PM

    Subject: FWD: VIRUS ATTACK On Your PC

    BSOD : dllRegisterSetting has detected the error code 0x80040201



    Windows Defender Error Code: 0x80073afc



    Error Code 0x800705b4 when starting system due to potential Malware Activity

    ..Windows Defender Time Out

    Error code : 0x000dW2300x

    Error Code 0x800705b4 when trying to avoid

    Please contact MICROSOFT CERTIFIED technicians toll-free:



    to immediately rectify this issue and prevent potential data loss"

  • August 30, 2016 at 7:34 AM by an anonymous user from: Brandon, Minnesota, United States

    Yes, this happened to me. Being a relatively new computer user in my 50's at the time, I trusted what was being said and believed the "very helpful technician" as he walked me through the process to clear "viruses and malware" from my laptop. I lost 235 dollars for "the service" and another 100 plus dollars to have my computer cleaned by a local expert after my computer was crashed. ( I refused to cooperate with the thief months later when they tried to gain access to my bank account to "refund" my money so they crashed my computer).

    It was very stressful and on later phone calls from these crooks I was subjected to very intimidating and threatening messages. Can you believe they still call me even after multiple times I have shouted in the phone "this is a scam, you are a thief, stop calling me!". It was a painful lesson. Now I trust no one. This happened about a year and a half ago and it still haunts me. Who does this to hard-working, honest, trusting people? I was fortunate to find a local computer cleaning service that knew exactly what to do to help me. He said he has helped multiple people who were all scammed including a local financial/investment expert who was also scammed. That helped me to feel less stupid for falling for it myself.

    However, I can't quite get over the thought of putting our financial security at risk and what could have happened. It is inconceivable to me that there are so many people willing to steal hard-earned money from innocent people.

    • August 31, 2016 at 10:24 AM by an anonymous user from: London, England, United Kingdom

      It is not just the United States, it is worldwide.

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Do Not Call 1-888-699-3804 - It is a Fake Technical Support Number