Scammers are using the telephone number: 888-699-3804, to collect their potential victims’ information. Scammers are sending out fake technical support email messages like the one below, which claims that there is something wrong with the recipients’ computers, in order to frighten them into calling the bogus technical support number for help. But, once potential victims call the fake technical support telephone number (8886993804), a person or an automated Interactive Voice Response system will request their personal information, financial information, or online account credentials (usernames and passwords). If the requested information is entered, it will be sent to cybercriminals, who will use it to rip-off their victims.
It is important that online users know that Microsoft does not contact the users of their Windows operating system to provide technical support. It is the other way around, users call Microsoft for technical support. Therefore, online users who receive messages claiming that they should call or contact a Microsoft Certified technician in order to fix the errors, or remove viruses or malware from their computers, should delete the messages and not follow the instructions in them.
Victims of the scam who have already called and submitted their financial and account information, should contact their banks and change their online account passwords immediately.
A Fake "1888-699-3804" Technical Support Email
From: {SUPPORT] SECURITY ALERT <76048032.4DA284CF6CF3FEB6630F1023099 -364104@185.0xb8.00000122.0320>
Sent: Sunday, August 28, 2016 2:28 PM
Subject: ******* POSSIBLE VIRUS THREAT *******
--- Click Show Images To Enable Links.
This is an automated response:
Your account has been flagged with a security threat.
Please call 8886993804 to get your computer cleaned.
Please call 8886993804 now to fix the issue.
Thank you very much.
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