Wells Fargo Bank customers who have received email messages like the one below, which claim access to their accounts will be closed if they do not upgrade, are asked not to follow the instructions in them. This is because the email messages are phishing scams being sent by cybercriminals to steal Wells Fargo Bank customers' account credentials, personal and financial information. Once the cybercriminals have received the stolen credentials, personal and financial information, they will gain access to their victims' accounts, hijack and use them fraudulently.
The "Wells Fargo Account Closure Due to Upgrade" Scam
From: Wells Fargo <rinfo@remax.net>
To: Recipients <rinfo@remax.net>
Sent: Mon, Nov 6, 2017 10:56 am
Subject: Your -Access- Locked
Please 'preview' "attached" and act as "instructed".
Dear User,
As part of our security measures, we regularly update all accounts on our database system. We are unable to update your online account and therefore we will be closing your online accounts to enable the upgrade.
To prevent an interruption with your online services, please take a few moments to update your account by filling out the verification and update form immediately. Click the Below
Link to verify your wellsfargo account.
This is a system generated email. Please do not reply to it.
Sincerely
Wells Fargo online Team
Wells Fargo Bank customers should never click on a link to sign into their online accounts. They should always go directly to https://www.wellsfargo.com/ and sign into their accounts from there. Once they have signed in, they will be notified of changes or updates that need to be done to their accounts, if there is any.
Wells Fargo Bank customers who have already been tricked by the phishing email messages should change their passwords and contact Wells Fargo Bank immediately for help.