"Capital One 360" Phishing Scams

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  • Update Updated: Mar. 18, 2017 2017-03-18T18:50:12
  • Date Posted: Mar. 18, 2017
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Capital One Financial Corporation's customers, if you have received email messages like the sample below or something similar to them, please delete them. This is because the email messages are fakes and phishing scams that are being sent by cybercriminals to trick you into clicking on the link within them, which goes to a phishing website that will steal your online banking accounts’ usernames and passwords. The phishing website was created to look exactly like the legitimate Capital One 360’s website, to trick Capital One customers into believing that they are signing into their accounts on the legitimate Capital One 360’s website.

Capital One 360 Phishing Scams
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Sample of the "Capital One 360" Phishing Email Scam

-----Original Message-----
From: Capital One security@tclsllp.com
Sent: Fri, Mar 17, 2017 6:29 pm
Subject: Fraudulent Notice:

Please Contact

We’re currently updating our systems to bring enhanced features to your Online Banking experience. As, as result, your details are unavailable.

You can do this by reviewing your details:

Signing in to capitalone360.com and select the "My Info" table

Further proof of identity may be required before online access is restored. This reduces the risk of others accessing your information from you unattended computer.

Thanks.

Member

FDIC

Capital One 360 Phishing Scam

Capital One 360’s customers who attempt to sign into the fake and phishing website, will unknowingly send their banking online account credentials to the cybercriminals who have created the fake website. Once the cybercriminals have gotten their potential victims’ Capital One 360 account usernames and passwords (credentials), they will gain access to their accounts, steal their money and use their accounts fraudulently, which will be traced back their victims who may get arrested for something they know nothing about. Therefore, Capital One 360’s customers who have been or think they have been tricked by the phishing email message above, or others similar to it, should contact Capital One immediately for help.

Capital One customers are advised not to click on a link to sign into their accounts in email messages, even if the email messages that contain the link appear legitimate. They should instead, go directly to www.capitalone360.com and sign-in from there. This will prevent them from clicking on links in fake email messages that go to a phishing website that steals personal information, financial information, or account credentials. Once they are signed into their accounts, they will be notified of changes, updates or important things they need to do.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 19)

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  • January 14, 2020 at 11:29 AM by an anonymous user from: Sunnyvale, California, United States

    Got a call stating that this is a 'fraud alert for Kelly Green from Capital One and this account number last four-digit'. I called the alert number 800-427-9428. I informed them this is the second fraud alert for Kelly Green I've received in the last month. They wanted my 16 digit capital card number to correct my account. I said I would give no information to them, they( Capital One) kept trying to keep me on the line, I just hung up... I believe its a scam to get information...

  • December 12, 2019 at 9:26 PM by info

    "Text msg from 8018930435

    gnize one or more of them reply n.STOP to stop msgs

    verify Capital One Bank Card *** $300.00 @atm Transactio (if you type no, they call you, get info and scam you)"

    Received this scam.

  • February 28, 2018 at 3:31 AM by info

    Here is another scam:

    "From: Capital One 360 <saver@capitalone360.com>

    Date: February 18, 2018 at 6:36:53 AM EST

    To: Recipients <saver@capitalone360.com>

    Subject: Your Online Banking access has been temporarily restricted

    Dear Saver,

    For your security, your Online Banking access has been temporarily locked due to multiple failed login attempts.

    Please logon here to regain access to your account immidiately by confirming your account details.

    Note: Extra steps have been added to verify your account ownership. This email has been sent to you as a security measure.

    Best Wishes,

    Capital One 360"

  • February 27, 2018 at 9:39 AM by info

    Here is another scam:

    "From: Capital One <saver@capitalone360.com>

    Sent: Tuesday, February 27, 2018 7:30 AM

    To: Recipients

    Subject: ACCOUNT VERIFICATION

    Dear Valued Customer:

    This is an automatic message by Capital One 360 Security Team Service.

    Starting from March 1st 2018, our bank introduces new authentication procedures in order to better protect private information of our account holders.

    The Classic version of your Capital One Account Profile will be replaced to a new version in 48 hours, so it's time to upgrade your account interface.

    Please Logon Here to get started with the verification procedures.

    Note: To ensure your safety, extra steps have been added to verify your identity.

    Best Wishes,

    Thanks for using Capital One 360"

  • February 19, 2018 at 5:45 PM by info

    Here is another scam:

    "From: Capital One <saver@capitalone360.com>

    Sent: Wednesday, February 14, 2018 7:33 PM

    To: Recipients

    Subject: IMPORTANT SECURITY NOTICE

    Dear Valued Customer:

    This is an automatic message by Capital One 360 Security Team Service.

    Starting from February 18th 2018, our bank introduces new authentication procedures in order to better protect private information of our account holders.

    You have been strictly advised to update and confirm your account information now to avoid fraudulent and theft activities on our websites.

    Capital One 360 Online Account Verification.

    Please note that accounts that are not reviewed within 48hrs are subject to termination.

    Thanks for using Capital One 360."

  • January 14, 2018 at 10:44 PM by info

    Here is another scam:

    - Original Message -

    Subject: Activity Alerts

    From: Capital One 360 <onlinebanking@alerts.com>

    Date: Sat, January 13, 2018 7:33 pm

    We noticed your account was logged in from a different location, We want to hear from you before you can start accessing your account online.

    If you did not initiate the request or feel that you have received this e-mail in error, Please Click Here.

    Please note that: This e-mail message was sent from a notification-only address that cannot accept incoming e-mail. Please do not reply to this message.

  • December 16, 2017 at 11:14 AM by info

    Here is another scam:

    "From: "Capital One" <capitalonealerts@capitalne.com>

    Subject: Your Capital One Notification

    Date: December 16, 2017 at 8:25:41 AM EST

    Visit Capital One

    Your Capital One®Account Verification

    Dear Customer

    We have noticed an error activity on your Capital One account.

    We advice you to verify your Capital One account now using the Capital One Verification page.

    To Get Started, Please Download Attachment Capital One Verification.htm and open in a browser to Continue.

    We value your privacy and your preferences.

    Failure to abide by these instructions may subject you to Capital One online access restrictions or inactivity."

  • November 28, 2017 at 11:35 AM by info

    Here is another scam:

    - Original message -

    "From: Capital One <saver@capitalone360.com>

    Date: 11/28/17 10:42 AM (GMT-06:00)

    Subject: Capital One 360 Account Update

    Dear customer:

    Your Capital One 360 online banking account has been temporaily flagged due to several invalid logon attempt error(s).

    You have been strictly required to verify and confirm your account as the primary owner before you can continue using your accounts.

    Please click here to get started with the verification procedure.

    Note: To ensure your safety, extra steps have been added to verify your identity.

    Sincerely,

    Capital One Banking Team"

  • August 30, 2017 at 2:34 PM by info

    Received the following phishing scam:

    "Date: On Tue, Aug 29, 2017 at 8:23 AM

    From: alertsnotifications@capitalone!.info

    Attachment: capital-one-secure.html

    Visit Capital One

    Did you make this purchase.

    Re: Your credit card account ending in *** is unconfirmed

    8/22/2017 6:57 AM ET

    ABCMOUSE.COM*

    $7.95

    If you didn't make this transaction follow instructions in the attachment below to void.

    Don’t recognize this transaction? See a transaction summary."

  • August 18, 2017 at 5:31 AM by info

    Received the phishing email below:

    "Dear CapitalOne Member,

    Capital One 360

    You requested to be notified whenever you have an Important Update.

    Thank you for trusting us with your banking needs. There is an important security issue on your account, We need you to confirm your account now to avoid restriction or difficulties. We recognize that listening to the opinions of our members is one of the most important things we can do. We invited you to take part in this account update survey, this will provide valuable information to help us meet your better needs.

    Why update your account?

    It may help us consider you for a credit line increase

    It’s quick and easy, Confirm Here

    Additionally, please be assured that we will not perform a credit check as a result of you providing your information.

    Thank you for helping us keep your account up-to-date.

    Capitalone Customer Care

    Thank you for your participation"

    Member FDIC - Equal Housing Lender

    Products and services offered by Capital One, N.A., Member FDIC.

    © 2017 Capital One. Capital One is a federally registered service trademark. All rights reserved.

    Capital One 360

    P.O. Box 360

    Wilmington, DE 19899"

  • August 17, 2017 at 8:23 PM by info

    Here is another scam:

    - start of scam -

    From: "Capital One Bank" <melissa.cunningham@mwhc.com>

    Date: August 16, 2017 at 8:44:01 PM EDT

    Subject: Account Case ID: ***6378373738Aq5t

    Dear CapitalOne Member,

    Capital One 360

    Info

    You requested to be notified whenever you have an Important Update.

    Thank you for trusting us with your banking needs. There is an important security issue on your account,We need you to confirm your account now to avoid restriction or difficulties. We recognize that listening to the opinions of our members is one of the most important things we can do. We invited you to take part in this account update survey, this will provide valuable information to help us meet your better needs.

    Why update your account?

    It may help us consider you for a credit line increase

    It’s quick and easy, Confirm Here

    Additionally, please be assured that we will not perform a credit check as a result of you providing your information.

    Thank you for helping us keep your account up-to-date.

    Capitalone Customer Care

    Thank you for your participation

    Member FDIC - Equal Housing Lender

    Products and services offered by Capital One, N.A., Member FDIC.

    © 2017 Capital One. Capital One is a federally registered service trademark. All rights reserved.

    Capital One 360

    P.O. Box 360

    Wilmington, DE 19899"

  • June 24, 2017 at 9:03 AM by an anonymous user from: Baton Rouge, Louisiana, United States

    hi-I've been getting these fake messages for the last several months, even though I'm not a Capital One customer. Why, I wonder?

    Dave B.

  • June 24, 2017 at 7:26 AM by info

    Here is another scam:

    - - -

    From: "Capital One 360" <jadams40@liberty.edu>

    Date: June 20, 2017 at 2:07:23 PM PDT

    Subject: Unusual activities in your account

    Capital One logo

    Dear Capital One 360 client,

    We detected something unusual about your account. To help keep you safe, we require an extra security update.

    As part of our Security Agreement we have place your email on "Limitation"

    Click 'Review' below to verify your identity

    Review*"

  • June 13, 2017 at 9:36 PM by info

    Here is another scam:

    "From: "Capital One 360" <skypilots@ucla.edu>

    Date: June 4, 2017 at 6:13:23 AM PDT

    Subject: Payment Held Back

    A recent activity was detected on your account

    Payment transfer to you has been placed On Hold

    Click here to commence a quick verification only for Capital One 360

    Capital One 360"

  • June 5, 2017 at 5:44 PM by info

    Here is another phishing scam:

    "Fw: Account-Suspended

    Mon 05/06/2017 15:34

    From: Matthew Brown

    Dear Capital One 360 Client,

    Welcome to Capital One Care - Your Safety is our priority.

    Your account has been suspended:

    We would like to remind you that we have suspended your account for security reasons. You are required to verify your Capital One 360 membership in order to continue using our extended services and unlock your account.

    verify online at CapitalOne360.com/secure

    Thank you for being our customer.

    Sincerely,

    Capital One Fraud Department"

  • June 3, 2017 at 11:16 PM by info

    Here is another scam:

    - Forwarded message -

    "From: Capital One 360 <verfy@check.com>

    Date: Wed, May 31, 2017 at 11:43 AM

    Subject: Response Required Capital One 360

    To: "verfy@check.com" <verfy@check.com>

    Dear Member,

    Security Mechanism at Capital One 360 Financial has been upgraded to provide customers with a faster easier and more efficient financial planning experience.

    All customers are required to update their account information.

    Click here To Sign In Now to online service and complete the update process.

    Note: Failure to update your information will lead to online service suspension.

    Capital One 360 Financial Service Team."

  • June 3, 2017 at 11:14 PM by info

    Here is another scam:

    "From: Capital One 360 <verfy@check.com>

    Sent: Wednesday, May 31, 2017 2:29 PM

    To: verfy@check.com

    Subject: Your Response Required From Capital One 360

    Dear Member,

    Security Mechanism at Capital One 360 Financial have been upgraded to provide customers with a faster easier and more efficient financial planning experience.

    All customers are required to update their account information.

    Click here To Sign In Now to online service and complete the update process.

    Note: Failure to update your information will lead to online service suspension.

    Capital One 360 Financial Service Team."

  • May 30, 2017 at 10:13 PM by info

    Here is another scam:

    - Message d'origine -

    De : Capital One <v197073-1gg77-330@ucdsb.on.ca>

    Date : 17-05-30 12:20 (GMT-05:00)

    Objet : Payment posted | Paiement inscrit (Item No-34796243514165)

    Thanks for your payment of $170.00.

    Re: Account ending in 8997

    Hi, Annie,

    Here are the details of your posted payment:

    MAY 30, 2017

    $170.00

    Sign in to your account at hxxp://refidcanadast7.eucahd.com/ if you’d like more detailed account information.

    Thanks for choosing Capital One®.

    Merci d’avoir effectué un paiement de 170,00 $.

    Objet : Compte dont le numéro se termine par 7317

    Bonjour Annie,

    Voici les détails du paiement que vous avez effectué :

    Le 30 mai 2017

    170,00 $

    Ouvrez une session hxxp://refidcanadast7.eucahd.com/ pour obtenir plus de détails au sujet de votre compte.

    Merci d’avoir choisi Capital One®."

  • May 30, 2017 at 12:29 AM by info

    Here is another scam:

    "Fw: ALERT: Your Account Has Been Restricted

    Mon 29/05/2017 19:53

    From: Matthew Brown <albertojsanchez@email.arizona.edu>

    We noticed some recent activity on your account that we want you to be aware of. We're committed to keeping your account, so we routinely look into account activity that seems unusual.

    If you already update your account about this activity, you don't need to do anything, but if you haven't update your account simply follow the below link.

    Click on the follow link: Re-Establish Access To My Account

    Thank you for choosing Capital One 360.

    Sincerely,

    Capital One 360 Fraud Prevention Department."

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