Most callers are tricked into following the cybercriminals’ instructions because they will think that they are talking to a legitimate technical support representative. This is because “844-745-1521” is being disguised by cybercriminals as an Adobe Customer Care Support, Amazon Fire TV Stick Technical Support, Amazon Kindle Customer Support, Hotmail Customer Care Support and Adobe Flash Player Support number.
Fake technical support number "844-745-1521," is just one of the many Technical Support or Customer Support scams being used by cybercriminals to steal their potential victims' information, money, or to gain remote access their computers.
This is what happened to someone who called the fake technical support number (1-844-745-1521).
I googled Tech Support for Fire Stick and the number 844-745-1521 came up. I called the same number and you get the impression I am talking with Amazon. They ask for your name address and birthdate, then they conned me in to giving remote access. The guy logged into Amazon account and went to “devices” and clicked on my Fire Stick and a black screen scrolled showing lots of data. And down at bottom it says my device is corrupted and I have a trojan type virus. he guy was saying that all my devices hooked up to my wireless network are corrupted, which is when I got a bad feeling and started wondering if I was actually talking with an Amazon employee.
I found out I was absolutely not dealing with Amazon at all. I hung up and immediately disconnected my wireless network. I have Comcast and get free antivirus. Had to change all my passwords and wonder if I have exposed myself to identity fraud down the road. if you google the number it says it is Adobe. But also, a company called TeqGuru. I don’t know if they were trying to scare me into paying for repair or trying to steal data from me or both. I saw were there were two citrix programs installed when I gave them remote access which I immediately uninstalled.... also, did two full malware scans and both indicated no problems.