Do Not Call 1-844-745-1521 - it is a Fake Technical Support Number

Do Not Call 1-844-745-1521 - it is a Fake Technical Support Number

Do not call telephone number: 1-844-745-1521. This is because the number is being used by cybercriminals to trick potential victims into believing that they are calling a Technical or Customer Support number. Once potential victims call the fake Technical or Customer Support telephone number, the persons who answer will ask for personal information, financial information and online account credentials. They will also ask the callers to give them remote access to their computers or devices, which will allow the cybercriminals to steal their information and use their computers to commit other cyber-crimes, which will be traced back to them.

Most callers are tricked into following the cybercriminals’ instructions because they will think that they are talking to a legitimate technical support representative. This is because “844-745-1521” is being disguised by cybercriminals as an Adobe Customer Care Support, Amazon Fire TV Stick Technical Support, Amazon Kindle Customer Support, Hotmail Customer Care Support and Adobe Flash Player Support number.

Fake technical support number "844-745-1521," is just one of the many Technical Support or Customer Support scams being used by cybercriminals to steal their potential victims' information, money, or to gain remote access their computers.

This is what happened to someone who called the fake technical support number (1-844-745-1521).

I googled Tech Support for Fire Stick and the number 844-745-1521 came up. I called the same number and you get the impression I am talking with Amazon. They ask for your name address and birthdate, then they conned me in to giving remote access. The guy logged into Amazon account and went to “devices” and clicked on my Fire Stick and a black screen scrolled showing lots of data. And down at bottom it says my device is corrupted and I have a trojan type virus. he guy was saying that all my devices hooked up to my wireless network are corrupted, which is when I got a bad feeling and started wondering if I was actually talking with an Amazon employee.

I found out I was absolutely not dealing with Amazon at all. I hung up and immediately disconnected my wireless network. I have Comcast and get free antivirus. Had to change all my passwords and wonder if I have exposed myself to identity fraud down the road. if you google the number it says it is Adobe. But also, a company called TeqGuru. I don’t know if they were trying to scare me into paying for repair or trying to steal data from me or both. I saw were there were two citrix programs installed when I gave them remote access which I immediately uninstalled.... also, did two full malware scans and both indicated no problems.

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Comments (Total: 9)

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  • July 24, 2019 at 3:12 AM by an anonymous user from: Germantown, Maryland, United States

    I was transferred to this company from Amazon for problems I was having with my computer. About a year into my 5-year contract with the company the program quit working so I paid for 1 year of the CCleaner direcylyu from CCleaner. When my year was up I contacted Teqroot to continue my remaining 4-year contract with Teqroot. I am very disappointed with my services with the CCleaner with TeqRoot/TeQFin LLC, and with Teqroot/TeQFin LLC customer service.

    When I called them I was told they would return the call within 1/2 hour no one called. I called a second time to reactivate the program after no one called within the time limit I was told I would receive a call. So after 3 extra hours, I called a second time and was told someone would call me, which was within the time limit. It took over 6 hours to reactivate the program but it never finished.

    I waited up 3 hours after my bedtime to see if it would finish and it was still running. We were receiving thundershowers and I always unplug my computer during storms so I shut my computer down so the program never finished. No one followed up with me to complete the installation process. It has been a month now with no response from the business. I lost my money which they refuse to refund for the term of my contract. I filed a complaint with the BBB and they refused to respond.

    I lost some very important information that I had stored on my computer that I am unable to replace or recover. I am very disappointed with the program and the service that I have received from TeqRoot/TeQFin LLC. I uninstalled the program and requested a refund for the remaining 4 years of my purchase in the amount of 319.99, to be refunded immediately. I have tried to email and call them but cannot get through to them.

  • January 13, 2018 at 11:05 PM by an anonymous user from: New York, United States

    Same happened with me. The phone connection is poor and they have Indian accents yet use names like Michael Smith and Sean. They try to pressure you to spend $200-$300 to fix the problem. All the time they pretend they are part of a 25 member team in the Silicon Valley. Hang up and change passwords and cancel credit cards.

  • June 16, 2017 at 2:42 PM by info

    Received via email:

    "I just literally got off the phone with these people. My computer network is screwed now, isn't it?


  • May 25, 2017 at 9:33 PM by an anonymous user from: Lakeway, Texas, United States

    If you have been a victim of these criminals - and take your computer to "Geek Squad" and have it cleaned - is there anything specific they need to be sure and wipe off or look for to make sure it is not compromised?

    I too let those scammers convince me to allow remote access and as soon as realized he was a criminal I disconnected but not sure what next steps should be followed other than changing passwords and securing accounts. How do we ensure the data or any stuff they installed is gone?


    • May 25, 2017 at 9:45 PM by info

      Scan your computer with the antivirus software installed on it. You may also download and use Malwarebytes to scan your computer. <a href="" target="_blank">Click here</a> to download their free version.

  • May 22, 2017 at 4:55 PM by an anonymous user from: Sunnyvale, California, United States

    I had somebody claiming to be a tech support from TeqRoot. They accessed my computer to clear up the file that has been hacked. I guess they are scammers. They are asking me to pay $64.99 for their service. What should I do?

    • May 22, 2017 at 5:30 PM by info

      Remove the software they told you to install. Also, have a tech savvy family member or a local computer technician check your computer for spyware or other malware that can be used to steal your information remotely.

  • May 5, 2017 at 4:15 PM by an anonymous user from: Albuquerque, New Mexico, United States


    We fell for the scam while trying to reach Amazon Tech support. I finally got the criminals @ something called "Teqroot LLC", all speaking with accents from India or Bangladesh, to give me prices of their "service", ranging upward from $300.00.

    I kept at getting them to provide an address: "19c Trolly Square, Wilmington DE 19806. The phone number they said was "callback" was 877-692-4563.

    I will follow your instructions and change all our passwords. Thanks a lot!

  • April 21, 2017 at 12:14 PM by an anonymous user from: Syracuse, New York, United States

    The same thing happened to me yesterday. I googled a support no. for Adobe and 844-745-1520 came up. I dialed, never questioning if it was a legitimate no. They talked me into screen share and said my computers, Iphones and Ipads were corrupted with a Trojan worm. They recommended Teqroot LLC, Wilmington, DE, Tel 877-692-4563 as a way to fix the problem and connected me to that co.

    Teqroot wanted to sell me a $200-$459 program to fix the problem. I hung up and called Apple, that confirmed I didn't need to buy a "Fix". They made sure my "Malwarebytes" free software was installed, restarted my computer and the malware got rid of any threats. Very SCARY BUSINESS! Do not allow screen share with anyone except Apple (if you have their computer) or your internet service provider. Make sure the numbers you call are legitimate!

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Do Not Call 1-844-745-1521 - it is a Fake Technical Support Number