Your Android Has Been Infected With A Virus Fake Messages

Your Android Has Been Infected With A Virus Fake Messages

The message or advertisement: "Your Android has been infected with a virus. Tap OK to remove now.", is a fake. If you are browsing the internet on your Android device and the message pops up, please do not follow the instructions in it. This is because, the message will always popup claiming that your Android device is infected with a virus even when it is not. The advertisement is considered spam and there is no virus or other malware threats.

The Fake and Spam Android Advertisement

Android getting slower? Click to clean your android!
Android getting slower? Click to clean your android!

Your Android has been infected with a virus. Tap OK to remove now.
***** IMMEDIATE RESPONSE REQUIRED *****
Your Samsung Android has been exposed to a virus while browsing recent adult-oriented websites.
Tap Ok to Scan Your Phone for Viruses.

hxxp://mobilesystemsecurity.com

******!!! WARNING !!! ******
Your Android may have multiple Viruses!
Some sites you've recently visited may have infected your android device
Pleas install anivirus to protet your Phone.

The fake advertisement will take you to the following malicious website:hxxp://virus.warning.s-com.net. Note: The cyber-criminals behind the fake virus message will use different website names and versions of the message. So, the message that you have received may not look like the one below. But, the message is still a fake.

Your Samsung Android is INFECTED WARNING!
Your Samsung Android is INFECTED
WARNING! Your personal photos, Facebook and other personal passwords, as well as credit card information are at risk!

Your Samsung Android has been exposed to a fatal Trojan virus while browsing recent adult-oriented websites.
Remove Virus Now

Your web browser cannot detect a Trojan horse or other malware on your mobile device or computer, so if any message pops up in your web browser claiming that a virus, Trojan horse or any other malware was discovered on your mobile device or computer, please ignore it.

To check for viruses or malware on your mobile device or computer, always ensure that you have antivirus software installed. If you do not have antivirus software on your Android device, you can install a free or commercial one from the Google Play store.

Android users whose mobile devices are constantly getting pop-ups, can do the following to fix the problem:

  • Put your Android smartphone in Airplane mode,
  • Open your web browser on your Android phone and let the page load,
  • Go to "Settings,"
  • Click "Privacy,"
  • Click "Clear your Private Data" or "Clear browsing data,"
  • Clear your "Browser History" and Cache.

Also,

  • go to "Settings"
  • change your "Homepage" to something else, if "www.hetria.xyz" is set as your default Homepage.
  • Go back to "Settings"
  • Go to "Application Manager"
  • Remove all unknown apps, or apps you think maybe causing the popups under the "Downloaded" section.

The fake and spam advertisement is similar to the following:

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.
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Comments, Questions, Answers, or Reviews

Comments (Total: 265)

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  • October 14, 2018 at 11:03 AM by an anonymous user from: London, England, United Kingdom

    Shame, my phone does not have a 'privacy' or 'clear your private Data' or clear your 'browsing data'or 'browser history' nor is there access to an application manager.

    Could virus have disabled these options? tried re-set phone to factory settings. Have lost photos, texts, telephone contacts but still have virus!HELP!

  • April 28, 2018 at 5:52 AM by an anonymous user from: Needham, Massachusetts, United States

    Why did the virus/scam appear when trying to log into Amazon.com on my wife's computer? What initiated the message, me having a credit card issue with Amazon and not being able to log in or was my wife's computer infected? Very important for our marriage. Thank you.

    • April 28, 2018 at 7:00 AM by info

      It seems the fake message is being distributed by online advertisements. You may have a legitimate and free app on your mobile device that is displaying the advertisements, or they are being displayed by Amazon.

      Sometimes cybercriminals use legitimate online advertisers to distribute their scams.

      Online advertisers try their best stop these malicious advertisements but sometimes a few may slip through.

      But, once those malicious advertisements are discovered, they are taken down immediately.

  • April 28, 2018 at 5:00 AM by an anonymous user from: Needham, Massachusetts, United States

    I received the notification yesterday, but have not visited a p*rn site since June, 2017. Can you please confirm for my wife that I can receive this scam without having gone to a p*rn site?

    She thinks I am doing again after I tiled her I had stopped. I also have K9 protection software installed. Will save our marriage. Thank you!

    • April 28, 2018 at 6:49 AM by info

      He is right, the message is a fake created by cybercriminals or thieves to trick and frighten mobile owners into visiting fake, phishing malicious, and fraudulent websites.

      Thousands of people around are being tricked by the same fake message.

  • April 20, 2018 at 2:11 PM by an anonymous user from: Liverpool, England, United Kingdom

    I have been told I have 6 viruses please help

    Me.

    • April 20, 2018 at 3:57 PM by info

      That is not true, it is a fake. Just ignore the message.

  • April 13, 2018 at 3:09 PM by an anonymous user from: Waxahachie, Texas, United States

    It only happens on my wife's Blackberry Priv Android when she is on Facebook. Is there a fix? I have the same phone and don't have the issue because I don't use FB.

  • April 4, 2018 at 8:40 AM by an anonymous user from: Cincinnati, Ohio, United States

    I'm getting a message that I have 2 virus on my phone and trying to follow the above instruction,but I don't have a privacy setting on my Moto G 4 phone. Now what?

    • April 4, 2018 at 11:00 AM by info

      Which browser are you using?

  • March 20, 2018 at 10:47 PM by an anonymous user from: Newark, New York, United States

    has happened now?

  • March 20, 2018 at 5:08 AM by an anonymous user from: Dublin, Leinster, Ireland

    I put in my phone number when asked but didn't finish the full information they wanted.

    • March 20, 2018 at 7:54 AM by info

      They will contact you and attempt to scam you, so just be careful going forward.

  • February 28, 2018 at 12:03 AM by an anonymous user from: Brentford, England, United Kingdom

    I had a message this morning n my android with very similar message to above. It said:

    "Moto G5 is infected and immediate action is required!

    Do not close this window!

    **Exit at your own risk**"

    as it happened my battery was very low, so could not do anything much on it. I switched it off and left on charge.

    Unlike the above it did not invite me to follow any instructions to fix it. ( Unless I missed something).

    I thought straight away this is some sort of scam, because I use Kaspersky protection on it, the Premium version. I wanted to take a screen shot before I turned it off, but the method to do so I find fiddly and could not make it work, or I would send a screen shot to kaspersky.

    I did a quick scan and a full scan, and it said my phone was protected. Naturally I wondered could it have missed something? Hence I am looking for information now from my PC.

    • February 28, 2018 at 12:42 AM by info

      The window is a Bitcoin miner that uses your phone to mine Bitcoins. This process uses a a lot of your phones resources or processing power which drains your battery.

      But, the cyber criminals responsible for this Bitcoin miner scam earn money at the expense of their victims.

      Do not leave the window open, close it.

  • February 21, 2018 at 5:23 PM by an anonymous user from: Coatbridge, Scotland, United Kingdom

    hxxp://my-sho-p-applicatio-and-2016-group.site says:

    "WARNING

    Samsung Galaxy S5 minI is infected and immediate action is required!

    Continue with instructions to fix Samsung Galaxy 5 mini

    Do not close this window!

    **Exit at your own risk**"

    I sent an email about 10 mins ago explaining I put in on air-plane mode but this still popped up!

  • February 21, 2018 at 5:06 PM by an anonymous user from: Coatbridge, Scotland, United Kingdom

    I tried the above remedy about putting my phone in air-plane mode but the popup came on immediately telling me I have 2 viruses

  • January 10, 2018 at 9:14 PM by an anonymous user from: Elmwood, Michigan, United States

    I am so grateful I found this site! I was told I had viruses from and adult site, never been to one. It wouldn't let me back out of the browser, I hit back several times, finally closed it. Still scared me, not the first time I had seen this pop-up, but a whole lot harder to get rid of this time.

    THANK YOU!

  • January 8, 2018 at 11:51 AM by an anonymous user from: Petah Tikva, Merkaz, Israel

    if you fell for the scam what can you do to rid yourself of any damage

    • January 8, 2018 at 1:26 PM by info

      Just be careful going forward because the scammers will contact you and attempt to scam you.

  • December 20, 2017 at 5:56 PM by an anonymous user from: Worlds End, England, United Kingdom

    Hi,

    I have just got a virus pop up message on my HuaweI Honor 9, (looks the same as the one someone mentioned above)

    It told me that 28% of my hard drive and SIM card were infected by four (4) viruses from adult sites I'd visited. I have never gone to an adult website, so I'm assuming it was fake, but it was very scary and looked real.

    The pop up told me to install APP from Google Play Store immediately and not to close my browser. I did not touch the "ok" in the bottom right of the white box om my screen.

    I'm assuming it's fake but can't find anything online to confirm this. Also I haven't installed McAfee on the phone yet so can't scan the phone. I'm not sure how to get rid of it, any suggestions? Thanks

    • February 11, 2018 at 4:50 PM by an anonymous user from: Newark, New Jersey, United States

      HI from Massachusetts in the United States! Wo, this message gets around! I just got the exact same msg that you described above! I also have never visited an adult site so assumed it was fake, I too did not touch the OK button on the screen, I just backed out of it. Can I ask you, how did you end up getting rid of this?

    • December 25, 2017 at 8:18 PM by an anonymous user from: Georgiana, Alabama, United States

      The, you made me feel so much better!

    • December 20, 2017 at 7:32 PM by info

      It is fake. Just close your browser window. Or, if you are unable to close the window, just restart your mobile device.

      And, do not installed the app you were instructed to install.

      • December 21, 2017 at 7:30 AM by an anonymous user from: Worlds End, England, United Kingdom

        Thank you,

        It popped up when I opened an article on facebook and I haven't touch anything yet as assumed it was fake. Is it possible the pop up has come from facebook i.e. is it possible my facebook is compromised? I am going to close facebook on my phone and change my password (via my laptop) and then update facebook as there is a new version available. Is there anything else you would suggest?

        • December 21, 2017 at 9:26 AM by info

          No, Facebook has not been compromised so there is no need to change your password. Just do not follow the instructions in the fake popup message.

          It seems the popup came from a malicious advertisement on the article page. If this is the case you are OK.

          • December 21, 2017 at 6:03 PM by an anonymous user from: Worlds End, England, United Kingdom

            Thanks,

            I didn't follow the instructions in the fake popup message, I used the back button to come out of the screen and out of facebook but something started to download so I cancelled it straight away.

            I did change my password and updated facebook as it can't hurt, however every time I open an article on facebook I get this virus warning popping up now.

            Have you heard of this? Any suggestions as to how to stop this from happening?

            • December 21, 2017 at 8:10 PM by info

              You may have a malicious app on your phone. Since you do not know which app is malicious, try removing the Facebook app and all other apps. Then reinstall the Facebooks and other apps that are useful to you.

              • December 21, 2017 at 9:39 PM by an anonymous user from: London, England, United Kingdom

                I'll give that a try, thanks for your help.

  • December 18, 2017 at 3:41 PM by an anonymous user from: Moorpark, California, United States

    I got a fake virus pop up that looked exactly like the standard Samsung Note 8 pop up windows that are real.

    It told me that 28% of my hard drive and SIM card were infected by four (4) viruses from adult sites I'd visited. I have never gone to an adult website, so I'm assuming it was fake. I have antivirus protection on my phone, but it was very scary and looked real.

    The pop up told me to install APP from Google Play Store immediately and not to close my browser. I did not touch the "ok" in the bottom right of the white box om my screen & just closed all windows.

    I ran McAfee and nothing showed up. I did find a suspect file when I ran an app for trojan viruses. So heads up, the hackers are making these look exactly like the real Samsung windows that prompt you to press "ok".

  • December 17, 2017 at 3:01 PM by an anonymous user from: London, England, United Kingdom

    Thank you for this article, very useful and easy to find thanks to the headline which shows on the pop-up. How very smart of you ;)

  • December 7, 2017 at 10:31 AM by an anonymous user from: Guwahati, Assam, India

    Thank you for the information.

  • November 10, 2017 at 5:15 PM by an anonymous user from: Wallingford, Connecticut, United States

    This was helpful but since the spam directs one to install things from Google Play, like DFNDR and Boost (?)

    • November 26, 2017 at 6:41 PM by an anonymous user from: Valparaiso, Indiana, United States

      In my opinion, those apps are fake also.

      I constantly hound these companies with bad reviews, and quite a few have responded with a typical 'those ads were not placed by us' and the obligatory 'we are sorry for your bad expeience'.

      No one advertises for their competition, so I find it hard to believe that the ads are not from the app companies.

      One way to tell the bad ones is to look at the permissions required for the download.

      The more invasive the permissions, the more chance for abuse.

      Look around the PlayStore at various 'cleaner' and 'anti-virus'

      apps' reviews.

      Many of them have one from me, if I have come across it from one of these scare-tactic ads.

      Personally, I use CCleaner for cleaning, and I will occasionally scan for viruses with random well known anti-virus apps. No viruses have ever been detected, and I browse all over the internet.

      Kasperskey, Malwarebytes, Zemana, and one built in to my device called LookOut are the ones that I tolerate, although I uninstall after a short while to save space.

      I like to alternate.

      LookOut has the capability of scanning apps and such for known malware before it gets installed.

      It did warn me a couple of times, but the warnings were vague.

      I followed them anyway, just in case.

  • October 10, 2017 at 2:28 PM by an anonymous user from: Macclesfield, England, United Kingdom

    I have just had a message on my Samsung from a place called hxxp://uk.orionpron.com saying I have 3 mins to install something on my phone or I will everything. is this spam or is it legit?

    • November 9, 2017 at 12:25 PM by an anonymous user from: Spring, Texas, United States

      Oh man! Here is another scam:

      "Your phone will also self-destruct in 5 minutes and burst into flames! Quick! NOOOOOOOO! LMAO!"

    • October 28, 2017 at 3:24 PM by an anonymous user from: San Antonio, Texas, United States

      It is spam. I use to get those all the time on my old phone.

    • October 10, 2017 at 3:52 PM by info

      It is a scam.

  • July 8, 2017 at 7:07 AM by an anonymous user from: Munich, Bavaria, Germany

    On my android device these "you-have-virus-on-your-phone-blablabla..." pop-ups always pretend to come from Google.

  • May 14, 2017 at 7:55 PM by an anonymous user from: Clearwater, Florida, United States

    My phone showed something like the message above and also was vibrating. Thanks so much for the solution. I turned off my phone, restarted, and then put my phone into airplane mode, and then I made these adjustments. Thanks for your help!

  • May 6, 2017 at 9:51 PM by an anonymous user from: Pune, Maharashtra, India

    Sir same problem but when msg popup; my phone gets long vibration; still I don't switch off phone .. plz tell me solution.

  • April 29, 2017 at 12:26 AM by an anonymous user from: Atlanta, Georgia, United States

    I ran into this it said I had 6 viruses when I was on Facebook the other day. Have you heard of anyone having the pop-up come up on their Facebook page. And your information was very helpful thank you very much. Angela M.

    • April 29, 2017 at 5:15 AM by info

      Yes. It seems that your Facebook account has been compromised. Change your Facebook password and <a href="/article/2013/1/7/easily-delete-or-remove-facebook-applications/">click here</a> for information on how to remove malicious Facebook app from your account.

      Also, scam your computer for viruses using the anitvirus software installed on it.

  • April 11, 2017 at 3:56 PM by an anonymous user from: Hemet, California, United States

    I cannot find privacy setting on my android.

  • April 9, 2017 at 11:57 PM by an anonymous user from: Tukwila, Washington, United States

    I would like a way to stop this from happening period. People should be able to browse and stream video on the net without bs like this happening.

  • April 9, 2017 at 12:11 AM by an anonymous user from: Kissimmee, Florida, United States

    Thank you. The info was very helpful

  • April 6, 2017 at 9:31 AM by an anonymous user from: Prayagraj, Uttar Pradesh, India

    Fake and spam app causes mobile blast.

  • April 5, 2017 at 1:14 PM by an anonymous user from: London, England, United Kingdom

    This did the trick and got rid of it. Thank you so much!

  • March 28, 2017 at 8:37 AM by an anonymous user from: Musiri, Tamil Nadu, India

    Excellent reply for my question..now the doubt cleared..thank you.

  • March 24, 2017 at 5:28 PM by an anonymous user from: Mumbai, Maharashtra, India

    I got the message that my phone has corrupted with six virus.

  • March 24, 2017 at 8:40 AM by an anonymous user from: Hong Kong, Hong Kong

    I just met the same case in this month. How can I get rid of those annoying pop ups?P.S. I have tried clearing my browsers but it still appearing.(It both appear on my Samsung defaulted browser and Chrome.

  • March 24, 2017 at 4:50 AM by an anonymous user from: Bloomington, Illinois, United States

    I install both the virus protector and cleaner and uninstalled right away does that mean my information was stolen and what should I do. Please help!

    • March 24, 2017 at 7:27 AM by info

      The malicious app would only be able to steal your contacts and messages. Scan your mobile with a popular antivirus software like Avast, AVG or others.

      • April 19, 2017 at 10:21 PM by an anonymous user from: Arbutus, Maryland, United States

        AVG is a very nice one, it's free and easy to use, I use it for my Samsung J3 and Nexus 7 2013

  • March 23, 2017 at 8:39 AM by an anonymous user from: New York, United States

    While browsing with Internet Explorer for this weekend's performances I received an alert as a web page from Google (with large logo!) on my Android phone. A secondary pop-up type window opened to say there were thirteen viruses on my phone and my SIM card would be compromised within minutes if I did not download an app to remove them. I immediately closed the browser. I went back and closed out all the page tabs and closed it again.

    I've never know the web to self-monitor that way, so it seemed to be a scam, but visually it causes an emotional reaction to the suggestion that you have been attacked.

  • March 21, 2017 at 9:17 AM by an anonymous user from: Garland, Texas, United States

    I received this type of message from us.aechom. pw...066...9#. I had not been to any adult sites on my phone so was immediately suspicious. Got on my desktop and searched for info on this message. Took a while but finally found your website. You are much appreciated.

  • March 16, 2017 at 5:26 AM by an anonymous user from: Washington, District of Columbia, United States

    HI I have this issue. Every time I open chrome on my Samsung tablet this morning I get this. Warning www.brungasm.com then met ions virus and click ok. If I don't I will be locked out. Well I can't get that to go away. I'm ok now on explorer. But as soon as chrome opens it goes quick through a couple other addresses before the bring as one. I think the first is hypermobilewor or something, it was fast. Not sure how to get it to stop as I'm assuming it is fake? Thanks.

    • March 16, 2017 at 3:00 PM by an anonymous user from: Washington, District of Columbia, United States

      Well just wanted to say I went and cleared my history and cookies. So far so good.

  • March 13, 2017 at 11:38 AM by an anonymous user from: San Juan, Puerto Rico, Puerto Rico

    A green android icon appears from time to time. It says don't turn off your server error is downloading. But at the top left side red words appears. Some says it could harm all my friends information. What can I do. I am waiting for the GalaxI 8 which is it at the beginning of next monto. What can I do. I am not in the country right now and I am encountering a lot of problems.

  • March 7, 2017 at 1:46 AM by an anonymous user from: Nairobi, Kenya

    What happens when you give your phone number to the fake ad? They asked me to give my phone number cause I had six viruses and I did. Is it wrong? What will happen to my phone?

    • March 7, 2017 at 1:50 AM by info

      Nothing will happen to your phone, but the cybercriminals will sell your phone number to scammers or rogue marketing companies, who will call you in an attempt to scam you or sell to you unwanted products. Therefore, just be careful next time.

  • March 3, 2017 at 2:53 PM by an anonymous user from: Bristol, England, United Kingdom

    I have had a supposed message from Google saying I have a virus on this phone and also one on my other mobile which said my battery was infected .

    It was directing me to press a button and intimating it would be sorted. I was contacted by someone on Facebook who wanted to be friends and ad I was looking at sites with dog stories etc. I thought that was why I was contacted ad I posted comments.

    However this was supposed to be US Army General called Campbell Phillips .His profile page was of a white poodle on one photo,an army dog on another and red toy teddybear on the other.I thought it didn't look right so checked army site and scammers site.It was as I thought a scam,so I was wondering if the reason I got messages on both phones was because of this.I use the same email on both phones.

    • March 3, 2017 at 3:38 PM by info

      It is possible that your Facebook friends' accounts were compromised and cybercriminals got your information from their accounts.

  • March 1, 2017 at 4:48 AM by an anonymous user from: Mumbai, Maharashtra, India

    I received the below message while using internet on my mobile phone.

    (2) virus has been detected on your lenovo k50-a40 and battery has been infected and damaged.

    Then some instruction were given to fix the problem immediately within 5 minutes.

    Please educate me on this matter. Is it a fake message or what.

    thank you.

    • March 1, 2017 at 5:35 AM by info

      It is a fake message; please ignore it. A virus cannot infect or damage your mobile device's battery.

  • February 27, 2017 at 6:38 PM by an anonymous user from: Philadelphia, Pennsylvania, United States

    I just received a pop-up saying that my ZTE ZMAXPRO IS INFECTED WITH 4 VIRUSES WHATdo I do PLEASE HELP.

  • February 26, 2017 at 7:16 PM by an anonymous user from: Roseburg, Oregon, United States

    The beeping they use is very annoying. And hard to get off. I keep push my back tab and it takes several times to go away. Once I just shut down to get rid of it cause it wouldn't stop.

  • February 25, 2017 at 11:37 AM by an anonymous user from: Fresno, California, United States

    I am new with using Samsung tablet galaxy, I do not open email or search

    because I don't know too much about this tablet or any tablet. while playing solitary card game an android popped up flashing your phone has a virus kill the virus now and an ok pop up. I turned my tablet off. now what do I do now? need your help. thank you

  • February 25, 2017 at 4:23 AM by an anonymous user from: Pasig, National Capital Region, Philippines

    I experienced this earlier. It was from Javascript, it said that my device has virus but I ignored it but suddenly when I was browsing again the message popped out with my phone beeping like an emergency sound so I got scared and click the OK on the message. Does my phone has the virus now? How will I fix this? Pls reply

    • February 25, 2017 at 6:31 AM by info

      Your phone is OK, as along you did not download and install any app.

  • February 24, 2017 at 2:16 PM by an anonymous user from: Dallas, Texas, United States

    When I go to the internet on my Android S7 Active, I get this popup that says I have 39 viruses. how do I get it to stop coming up? it will not let me go to the internet. Thanks for any help you can provide

  • February 23, 2017 at 11:52 PM by an anonymous user from: Delhi, India

    my Android mobile is automatically installing unknown Android app and my mobile antivirus scan claim those apps as virus tell me what to do.

    • February 24, 2017 at 7:49 AM by info

      You may have a malicious app that is automatically downloading unknown apps. Trying removing all apps from the "Downloaded" section under the Apps section under "Settings," and then reinstall the apps that you need.

      If that doesn't work, backup your information on your mobile device, then do a Factory Reset. That will wipe your mobile device clean, removing everything on it, including any malicious apps. Once your mobile has been wiped clean, restore your backup data to it.

  • February 22, 2017 at 2:39 PM by an anonymous user from: The Hague, South Holland, Netherlands

    I was on google chrome and this page randomly popped up saying my phone was infected with a virus. I knew it was fake so I swiped it away but just as I did that, a pop up message (that usually goes with those pages) appeared saying the same thing and I accidentally pressed ok. It didn't redirect me to anything but I was worried it could of done something to my phone. I cleared that days browser cache and did a virus scan (Nothing showed up) . Still worried it could of done something to my phone. What should I do or do I need to do anything?

    • February 22, 2017 at 3:03 PM by info

      There is nothing that you need to do. Since you didn't download and install an app, or submit your information on a phishing website, you are OK.

  • February 16, 2017 at 10:58 PM by an anonymous user from: Lyons, Georgia, United States

    Thus exact message except LG rebel.

  • February 12, 2017 at 3:00 PM by an anonymous user from: Denver, Colorado, United States

    I have this window pop up says the same "infected with multiple virus" There's more but there's where I caught the fake ad (speelling or grammar). Something unusual I noticed was the beeping alarm sound. The name of the "problem solver" is us.zunidkedas12.top. Could the misspelling have been an honest mistake? By the alarm sound it makes me think that it could be authentic, but I have not found any info that us.zunidkedas12.top.

    Please help with info on this! This needs fixed fake or real.

    • February 12, 2017 at 3:10 PM by info

      The message is a fake used to trick mobile users installing malicious applications or paying for useless services, thinking their mobile devices are infected with a virus. And, the beeping sound or vibration is done using code that anyone can do.

      Remember, only your antivirus or antimalware software can detect viruses an your mobile device, therefore, if anything says otherwise, do not follow the instructions in it.

  • February 8, 2017 at 6:20 PM by an anonymous user from: Brooklyn, New York, United States

    On my Android phone while on Twitter today, it said phone had fatal viruses and click OK to continue. I shut off phone to reboot and did not press anything else.

    Thank you,

    Susan

  • February 7, 2017 at 11:20 AM by an anonymous user from: Columbus, Georgia, United States

    This popped up on my tablet:

    "US.abirdf.top says: Attention! (6) Virus detected on your phone From one of the last web sites you visited." Believe me I didn't fall for it.

  • January 29, 2017 at 3:36 PM by an anonymous user from: Norwich, England, United Kingdom

    Hi, I got a message about virus and it demands to click "ok". There is no other option. I can't even close this web-site and I don't even browse a lot! Not sure what to do. I've deleted all downloads but haven't detected anything. I think the first time I saw the message I clicked "ok", but not sure. Then I heard a voice that virus is detected so I just quickly switched the mobile phone off. Then restarted but there is the same message in the browser, web www.24sec-notification.com. I haven't got any anti-virus. What shall I do? Thanks

    • January 29, 2017 at 4:46 PM by info

      The message is a fake, therefore, there is nothing you need to do. Fake messages like that are used by cybercriminals to trick you into downloading and installing malicious and fake antivirus.

      • August 27, 2017 at 4:43 PM by an anonymous user from: Atlanta, Georgia, United States

        Also I get this c**p while in fb; it goes into a link in a post. Oh I get the whole 9 yards, the picture of an Android robot and the warning etc, also have gotten the buzz noise I've always tried to back out of it when I do it pops up the rogue app and I back out of that too, then it pops up the original robot thing and goes back and forth over and over until finally I turn the ding dang phone off and back on which gets rid of the ignorant message.

  • January 27, 2017 at 12:25 PM by an anonymous user from: Burlington, Vermont, United States

    Is it on the Internet or browser where you go to settings?

    • January 27, 2017 at 2:00 PM by info

      In your browser.

  • January 20, 2017 at 5:11 AM by an anonymous user from: Denver, Colorado, United States

    Instructions say to "Remove all unknown apps, or apps you think maybe causing the popups." Unfortunately I don't know what to keep (required to operate my Galaxy tablet) and other than the obvious apps I know I added (solitaire, pinterest, etc) "Remove all unknown apps, or apps you think maybe causing the popups." Causes me confusion on what I have to have for my tablet to operate correctly. :(

    • January 20, 2017 at 5:29 AM by info

      It is safe to remove all apps under the "Downloaded" section. But, if you are still confused, let someone, a friend or family member, who is a little tech savvy about Android tablets help you.

  • January 19, 2017 at 12:34 AM by an anonymous user from: Boston, Massachusetts, United States

    How about including information as to what the goal of the 'criminals' is, like convincing you to buy something so they can get your cc info or whatever it is...?

  • January 18, 2017 at 9:22 AM by info

    Received via email:

    "I started receiving the messages on my Samsung galaxy 7 phone regarding having several virus's. etc.. I followed the instructions given to clear out the cache messages and browsing history. I also downloaded a couple of the free anti-virus applications. I'm now receiving a message from McAfee site advisor indicating the website that potentially caused the problem www.catchmyapp.net/ google_play/iphone7 message indicated that McAfee tested this site and found files containing viruses. is this correct or is this also a "fake message"? I'm also finding that with every free anti-virus/cleaner app that I've downloaded, every time I come back to my fun it runs through a program indicating how much ram is left etc etc.

    I ended up removing some of the apps. it seems that the apps are more of a pain than a help and drain my batter. I charged my phone overnight so it was 100% charged and within 10 minutes it was down to 90%. that is crazy looking for a better solution. do you have one?"

    • January 18, 2017 at 9:25 AM by info

      The McAfee warnings are correct. The website: www.catchmyapp.net is malicious.

      Backup the information on your phone and then do a factory reset.

  • January 16, 2017 at 1:12 PM by info

    Receive via email:

    "I have a pop up that states: your system is heavily damaged by four viruses... we detect that your Samsung galaxy S5 is 28.1% damaged because of four harmful viruses from four adult sites. Soon it will damage your phone SIM card and corrupt your contact, photos, data, application, etc. Then it has a blue bar that says repair fast now. What should I do now?"

    • March 13, 2017 at 4:11 PM by an anonymous user from: Phoenix, Arizona, United States

      I just got the very same alert. Worded exactly the same. Its a Google warning but the site above is www.brungasm.info. The only thing I did was click on an article from facebook which I do all the time. Never had this happen and dont know what to do! Someone please advise!

    • January 21, 2017 at 10:11 AM by an anonymous user from: London, England, United Kingdom

      I got the exact same!

      • April 19, 2017 at 10:28 PM by an anonymous user from: Arbutus, Maryland, United States

        Guys, it's a fake, as long as it's not from any antivirus/malware sites (Norton, McAfee, AVG, etc)

  • January 8, 2017 at 7:57 AM by info

    Received via email:

    "I keep getting a warning on my tablet and now my phone that I have a virus and need to update when I use the back button the google logo comes up on the next age as well repeating the same thing.

    it happened since i went into a site called Lightinthebox.

    h c oliver"

    • January 17, 2017 at 7:40 PM by an anonymous user from: Lexington, Kentucky, United States

      I got same thing on my samsung J3.

      rv

  • January 4, 2017 at 10:21 AM by an anonymous user from: Steinbach, Manitoba, Canada

    I have a samsung galaxy tab 3 tablet, my friends are getting friend requests and I have not sent them out, does this mean I have been hacked and if so what or how do I fix my account on gmail.

    • January 4, 2017 at 10:59 AM by info

      Change your passwords and re-install the Facebook app on your tablet. Also, try removing unknown apps from your tablet and ensure that you have antivirus software on it.

      If you are still having the problem after doing the above, it may seem that your Facebook account has been cloned, and the clone account is being used to send friend requests to your Facebook friends. <a href="/article/2013/1/29/what-is-profile-cloning/">Click here</a> to learn about cloned Facebook accounts or Profile Cloning.

  • January 4, 2017 at 5:06 AM by an anonymous user from: London, England, United Kingdom

    Another thing a skeleton skull keeps comming up on my screen same time every day and stays for like 2 minutes before it goes and I can't click out of anything it freaks me out

    Pls help kind regards

    Freya.

    • January 4, 2017 at 8:04 AM by info

      Try the suggestions in the comments below, and if those don't work, backup your data on your mobile device and do a factory reset.

  • January 4, 2017 at 3:02 AM by an anonymous user from: Makati, National Capital Region, Philippines

    There's this spam that my tablet will be locked if I dont update within a day, I got scared. Hope it isn't true though.

    • February 16, 2017 at 6:50 PM by an anonymous user from: Conifer, Colorado, United States

      OMG, that happened to me too, and I got super scared. What should I do?

    • January 4, 2017 at 8:01 AM by info

      It is not true.

  • December 30, 2016 at 3:24 AM by an anonymous user from: Makati, National Capital Region, Philippines

    Hello,

    My android tablet just got a message saying, "This device (the unit of my device) has a virus and your browser is completely damaged.

    This needs to be clean immediately.

    click ok. LDon't leave this page or else you will be blocked."

    I clicked ok and now searching if my device has a virus and how to remove it. What should I do? Can you help me please? I'm going nuts right now!

    • December 30, 2016 at 8:42 AM by info

      Since you may have tricked into installing a malicious app (virus), remove apps that you are not familiar with or do not need from your tablet.

  • December 27, 2016 at 1:03 PM by an anonymous user from: Mathura, Uttar Pradesh, India

    What if u click OK?

    • December 27, 2016 at 1:32 PM by info

      You will be taken to a website or an app store and ask to download and install a malicious app, or taken to some website that will attempt to trick you into buying something you don't want.

      • September 10, 2017 at 3:34 AM by an anonymous user from: Islamabad, Pakistan

        How to avoid receiving messages from those malicious sites?

        • September 10, 2017 at 7:24 AM by info

          The messages are spread via malicious advertisements, there they are on a lot of websites, even legitimate ones, which makes it hard to not receive them.

          But, if the messages show up in your web browser while you are browsing, trying closing your web browser and do not download apps the messages ask you to get.

          Once legitimate advertisers find malicious advertisements, they will remove them and terminate the owner's account.

  • December 24, 2016 at 3:33 PM by an anonymous user from: Toronto, Ontario, Canada

    The scam says to remove virus by clicking OK...I realize this as a scam but how do I open my web browser and let the page load as suggested above? The scam message covers almost the whole page. Thanks.

    • December 24, 2016 at 5:54 PM by info

      See instructions in the comments below.

  • December 18, 2016 at 9:03 AM by an anonymous user from: London, England, United Kingdom

    I have received messages about a dangerous virus on my phone, but I am using a tablet and I cannot get rid of these messages unless I switch my tablet off, how else can I deal with this?

    • December 18, 2016 at 9:52 AM by info

      It appears that a malicious app is causing the problem on your tablet. Therefore, remove all apps on your tablet that you are not familiar with, and do not need.

      The malicious app may disguise itself as a legitimate app like Facebook, Twitter, WhatsApp or other apps. You may need to remove all legitimate apps, and re-download or reinstall them.

  • December 14, 2016 at 11:36 PM by an anonymous user from: Bengaluru, Karnataka, India

    I am getting the message that your sony mobile has 6 viruses for remove it we need total information like your id, personal details etc.. for that click ok.. it occures on google chrome browser when I go back then start google chrome it is as it is..what I do for it..

    • December 15, 2016 at 4:17 AM by info

      It seems as if you have installed a malicious Chrome extension or add-on. Try removing Google Chrome extensions that you are not familiar with or do not need.

      <a href="https://support.google.com/chrome_webstore/answer/2664769?hl=en" target="_blank">Click here</a> for instructions for removing Google Chrome extensions.

  • December 13, 2016 at 12:23 AM by an anonymous user from: Nairobi, Kenya

    Hi, my phone is a HuaweI Ascend 330. I have tried to remove this pop up fake message on my phone about getting 7 viruses and I am unable. Pls help.

    • December 13, 2016 at 5:13 AM by info

      Try removing apps from your phone that you are not familiar with. A malicious app on your phone maybe causing the popups.

  • December 3, 2016 at 9:02 AM by an anonymous user from: Houston, Texas, United States

    I got a message on my samsung 6 active from us.wn98vr9l.pw that says my phone is damaged from adult web sites but I do not do adult websites.

    • December 3, 2016 at 11:17 AM by info

      It is a scam, do not believe it, just ignore it and do not follow the instructions.

  • November 24, 2016 at 4:17 AM by an anonymous user from: Los Angeles, California, United States

    What if my phone repeatedly vibrates as the message appears.

    • November 24, 2016 at 5:13 AM by info

      It is OK,the vibration doesn't mean anything. The vibration is caused by a set of harmless instructions sent to your phone by the website you visit. The vibration is used by cybercriminals to try and convince visitors to their websites that something is wrong with their phones. So, don't be fooled.

  • November 23, 2016 at 2:12 AM by an anonymous user from: Jabalpur, Madhya Pradesh, India

    If it shows that it is from Google, is it true?

    • November 23, 2016 at 4:44 AM by info

      No. The mail messages can be spoofed to make them appear as if they came from Google, when they were actually sent from some account created by cybercriminals.

      • December 5, 2016 at 1:28 AM by an anonymous user from: Bakersfield, California, United States

        Even after I close it out it still keeps popping up when I try to view an article on my Google app. How do I get it to stop?

        • December 5, 2016 at 4:46 AM by info

          You may have a malicious app on your mobile device that is causing the popups. Try removing apps from your mobile device that you are not familiar with.

  • November 5, 2016 at 2:06 AM by an anonymous user from: Raina-II, West Bengal, India

    9xmovies .com and djmaza .cool are showing such ads.

  • November 3, 2016 at 5:49 PM by an anonymous user from: Louisville, Kentucky, United States

    Thank you I will recommend this site.

  • November 3, 2016 at 10:02 AM by an anonymous user from: Toronto, Ontario, Canada

    I was able to reset Chrome to factory settings - that flushed the b*****d out. Sorry I was trying many things and didn't document which menu options I used.

  • October 22, 2016 at 7:40 PM by an anonymous user from: Beaverton, Oregon, United States

    Hello,

    I was browsing the internet on my android phone and a suddenly there was a pop-up similar to the "Your Android has (5) viruses" alert. My phone started making this weird beeping noise and it really freaked me out. I was taken to the Google Play Store and this app looked like Avira Anti-virus. I read the reviews and most were stating that the app seemed to be a real nuisance. And I did a little more research and was surprised to find that Avira is a pretty reputable company. I'm pretty sure that the pop-up was fake, but it looked really legit and what about the beeping noise?

    • October 22, 2016 at 8:14 PM by info

      You don't have to worry about the beeping noise, they are just a set of instructions embedded in the website that you have visited, that tells your browser or phone to make a sound or vibrate.

      Now, the antivirus software that you are referring to is legitimate, but spammers posing as Internet marketers are using tricks like those to force people to view their customers' products.

      The customers of those rogue Internet marketers don't know that thier products are being advertised in such a spamming manner, which may destroy their products' reputation.

      But, never download apps that you are taken to in such a manner, because doing so is risky.

  • August 13, 2016 at 10:28 PM by an anonymous user from: Casper, Wyoming, United States

    On my Kindle Fire:

    "www.turism.xyz says:

    warning your phone has (3) virus!

    the virus may corrupt your data.

    Click ok"

    I shut off my wifi, was able to get rid of the pop-up (what was supposed to be a picture of Lucie Blackman/ JojI Obara), deleted my cookies and cache, restarted my kindle... Hopefully I won't have any further problems.

  • August 13, 2016 at 2:49 PM by an anonymous user from: Petah Tikva, Merkaz, Israel

    How do I get rid of this message?

    "Your system is heavily damaged by Four virus!

    We detect that your Samsung Galaxy Note 4 is 28.1% DAMAGED because of four harmful viruses from recent adult sites. Soon it will damage your phone's SIM card and will corrupt your contacts, photos, data, applications, etc."

    • December 6, 2016 at 11:08 PM by an anonymous user from: Srinagar, Jammu and Kashmir, India

      Yes, I agree with you.

    • August 14, 2016 at 6:32 AM by info

      We have updated the article above with the instructions.

    • August 13, 2016 at 10:30 PM by an anonymous user from: Casper, Wyoming, United States

      Try turning off data and wifi, and then deleting your brower's cache and cookies. Or, do a factory reset.

  • August 8, 2016 at 5:34 PM by an anonymous user from: Brighton, England, United Kingdom

    The permissions asked from the Google virus app sounds illegal. Asking to access text messages and send text messages and asking to video you anytime and a whole lot more invasive things. Also they can edit your browsing history, read the permissions for yourself!

    • April 19, 2017 at 10:32 PM by an anonymous user from: Arbutus, Maryland, United States

      Jesus christ, you know they want to stalk you then

  • July 29, 2016 at 4:36 PM by an anonymous user from: Washington, District of Columbia, United States

    I did download the app; it directed me to, then I removed that app. What else can I do. Did my downloading of that app open my phone to being hacked? What should I do now.

    • July 29, 2016 at 5:29 PM by info

      You have done the right thing by removing the app. The next thing to do is to scan your phone with the antivirus installed on it.

  • July 27, 2016 at 2:52 AM by an anonymous user from: Newark, New Jersey, United States

    This site was very useful! I just wanted to say thank you!

    Sincerely,

    Ashley R.

  • July 26, 2016 at 6:09 PM by an anonymous user from: Greenwood, Indiana, United States

    It is happening every few minutes. How to make it stop.

  • July 18, 2016 at 9:52 PM by an anonymous user from: Columbia, South Carolina, United States

    How do I get rid of the spam message?

    • July 19, 2016 at 6:41 AM by info

      What does the spam message say?

  • July 18, 2016 at 6:45 AM by an anonymous user from: Singapore, Central Singapore, Singapore

    Good day,

    I think it would be beneficial for all to know the list of bad things the malware can do if accidentally installed.

    Plz kindly tell us.. Thanks

    • July 18, 2016 at 8:13 AM by info

      Malware can steal your personal information, financial information, usernames and passwords for online accounts, can use your mobile device to commit cybercrimes that will be traced back to you, delete your information, use your mobile device to send spam, and so many other malicious things.

      • July 18, 2016 at 7:48 PM by an anonymous user from: Singapore, Central Singapore, Singapore

        Noted the info. Thks

  • July 15, 2016 at 8:52 PM by an anonymous user from: Singapore, Central Singapore, Singapore

    Good Morning,

    I received the virus ad 3 times in an hour. All I did was close it and carry on. Is that enough?

    Is there a way the virus can come into my phone just because of the virus ad?

    Im not tech savvy,your help is appreciated. Thanks

    • July 15, 2016 at 10:15 PM by info

      No, your mobile device can only get infected if you download and install a malicious or rogue app.

      • July 16, 2016 at 7:05 AM by an anonymous user from: Singapore, Central Singapore, Singapore

        Thanks for the info.

  • July 11, 2016 at 9:44 PM by an anonymous user from: Hereford, England, United Kingdom

    I have received the same message on my Galaxy S5 saying I have four viruses due to visiting adult sites which I haven't. I cant delete it off my phone. When I return to my mobiles home screen and press the internet app it opens up the message again, I have to press the back button at least 14 times to return to my home screen, any suggestions what I should do?

    • July 11, 2016 at 10:44 PM by info

      The message that is popping up is coming from the website that your web browser (internet app) goes to every time you open it. The website causing the problem seems to be the last page that was visited, so every time you open your web browser, it goes to that website and continue to display the pop-up message.

      To get rid of the message, just click the button that the pop-up message displays. Don't worry, your device will not get infected. The message will take you to a website, and will attempt to trick you into doing something. But, do nothing.

      Now, go to "Settings" in your internet app or web browser.

      Go to "Privacy," "Clear Personal Data" or "Clear Private Data".

      Check or select "Browsing History"

      Click "Delete"

      This will clear the websites that you have visited, which includes the website that is displaying the pop-up message.

      • July 12, 2016 at 4:36 AM by an anonymous user from: Hereford, England, United Kingdom

        Many thanks, unfortunately I can't see the settings option when I go to my home page on the web browser, this page has changed appearance since there was an update 2 days ago. I had originally set Google as my default browser but now am seeing a page with multiple browser options on it with no settings icon :-(

        • July 12, 2016 at 6:13 AM by info

          Seems like you have downloaded a malicious app.

          Go to Application Manager and remove unknown apps and Google Chrome. Then go to the Playstore and download and install Google Chrome. Try browsing again with Google Chrome.

  • July 9, 2016 at 9:50 PM by an anonymous user from: Kansas City, Kansas, United States

    Thanks, I gotten several and I usually... well open em.

    • July 10, 2016 at 10:10 PM by an anonymous user from: Kansas City, Kansas, United States

      Gotten them again.

  • July 3, 2016 at 11:16 PM by info

    Received via email:

    "Rec'd the secure.mobspin4u.com notice on my Android; followed suggested process, & all appears well...

    Thanks"

  • July 2, 2016 at 12:50 PM by an anonymous user from: Calgary, Alberta, Canada

    I cannot remove it from my browser any thoughts?

    Thanks

    Sean.

  • June 24, 2016 at 3:15 PM by an anonymous user from: Bristol, England, United Kingdom

    Thank you. I was really worried as I don't know a lot about technology. Thank you again.

  • June 7, 2016 at 10:27 PM by an anonymous user from: San Fernando, Central Luzon, Philippines

    Google:

    You samsung galaxy tab3 7.0 has been infected with a virus!

    Backdoor.AndroidOS.Obad.a

    4 minutes 59 seconds

    if you don't do anything, you android at risk.

    Remove Virus now!

    but I don't have a virus, and my android slowed.

  • June 7, 2016 at 9:43 PM by an anonymous user from: Boise, Idaho, United States

    I just received this pop-up scam when browsing on Chrome. It had me going for a few seconds. Glad to have found this site and helpful advice from others! Thank you.

    Here is the pop-up scam:

    "us.genome-apps.xyz says:

    "Your system is heavily damaged by Four virus!

    "We detect that your Motorola Moto G (2nd Gen) is 28.1% DAMAGED because of four harmful viruses from recent adult sites. Soon it will damage your phone's SIM card and will corrupt your contacts, photos, data, applications, etc.

    "If you do not remove the virus right now, it will cause severe damage to your phone . Here's what you NEED to do (step by step) :

    "Step 1: Tap the button and install Applock for free on Google Play!

    "Step 2: Open the app to speed up and fix your browser now!...

    "Don't close this window.

    "** If you leave, you will be at risk **"

    • July 17, 2016 at 3:17 PM by an anonymous user from: Berea, Ohio, United States

      That is happening to me. How do I remove it?

      • July 17, 2016 at 3:30 PM by info

        <a href="/article/2016/7/14/beware-of-www-hetria-xyz-a-malicious-website">Click here for information.</a>

  • June 2, 2016 at 2:40 PM by an anonymous user from: Madison, Wisconsin, United States

    My fiancé followed the instructions and downloaded GOSecurity onto his phone. Now it tells him that if he removes it his phone will freeze and be unusable. Is this true? How does he fix this problem?

    • June 2, 2016 at 3:00 PM by info

      That is not true. He should be able to remove any app from his phone without crashing it. The app is probably attempting to trick him into not uninstalling it, by displaying a untrue frightening message.

      • June 2, 2016 at 4:50 PM by an anonymous user from: Madison, Wisconsin, United States

        Thank you for your feedback.

        • June 11, 2016 at 5:49 PM by an anonymous user from: Newark, New Jersey, United States

          I also received the same message but it was supposedly sent through Metrozone. An app that Metro Pcs provides its customers. I looked authentic and had me worried for like 30 seconds...then realized I don't watch p**n...not on cell, laptop or via any other device/method. Whomever comes up with this stuff needs to get a life! Thank you for the info.

  • May 22, 2016 at 5:50 PM by an anonymous user from: El Paso, Texas, United States

    It's bad enough but I have to put up with slow internet, now these pop ups totally sucks.

  • May 22, 2016 at 6:58 AM by an anonymous user from: Redcar, England, United Kingdom

    I was alarmed and by a high shrilling sound I thought it was my smoke detector.to my amazement was my Samsung galaxy all with a warning notice something like Warning! Your Samsung galaxy Sll has been severely damaged by (6) viruses. Press OK and this was Google play telling me I'd looked at adult material O.M.G. what next. I ignored it and googled in my tablet for answers telling me that this was a scam. I HATE THESE PEOPLE. Just checked and I gave no viruses.

    • July 5, 2016 at 12:48 PM by an anonymous user from: Pineville, Louisiana, United States

      Son, how do you get it off of the tablet? It came from Google Play.

      • July 5, 2016 at 1:18 PM by info

        There is no virus on the tablet. Restart the tablet if you are unable to get rid of the message.

  • May 17, 2016 at 1:17 PM by info

    Received from an anonymous user:

    "I was alarmed and frightened by these messages the other day. My phone is my life and I panicked! Then an "official" Samsung green page followed with a vibrating message popped up and I thought "This is real!" I installed anti-virus c**p and then went home and deleted it! It takes a lot to fool me and this is criminal. Can you get these guys?

    Rebecca."

    • May 19, 2016 at 7:03 AM by an anonymous user from: London, England, United Kingdom

      My wife was panicking today with this. So I did a Google search on msg first and carried out the removal by deleting the data files on the browser . Now gone. What with computer viruses and hoaxes, is all this technology worth while, it's become a breeding ground for criminals .

  • May 14, 2016 at 9:37 PM by an anonymous user from: Eugene, Oregon, United States

    Just received the pop up saying my android is infected, my screen was flashing a red android icon and vibrating. The site it said to go to was www.androidhelpa.xyz

  • May 11, 2016 at 10:39 AM by info

    The website "www.andrioder.xyz" is being used by cybercriminals to trick Android users into believing their mobile devices are infected with a virus or some other malware.

  • March 11, 2016 at 1:30 PM by an anonymous user from: Harare, Zimbabwe

    please before anyone factory-resets their phone, you may want to try a simpler task. I had the same problem on my Samsung GT-i8160. I noticed that there was a new application termed 'panel settings' almost the same time as when the problem started. so I uninstalled it, and the problem was gone!

  • February 2, 2016 at 3:10 PM by an anonymous user from: Plymouth, England, United Kingdom

    I got an alert from Google saying I had 2 viruses on my kindle fire battery. I unfortunately clicked on the "sort now" bar. I'm hoping because I have lookout security it will be fine.

  • February 1, 2016 at 9:39 AM by an anonymous user from: Bengaluru, Karnataka, India

    I got the below popup when using chrome browser .. Does it mean the photos passwords can be stolen from the phone?

    "Your chrome mobile browser is heavily damaged by 4 viruses...It happened because of he recent site visit It may soon damage your sim card and can corrupt photos passwords and apps.

    • February 12, 2016 at 6:54 PM by an anonymous user from: Clearwater, Florida, United States

      I received the same thing just now. It claims it is from Google and had the Google trade mark.

      Looks like it would have been a real Google message. I was tempted to do what Google was suggesting but I just turned my phone completely off and restarted.

      Seems ok. Awful how these scammers can tempt otherwise intelligent people into listening to them.

      • February 12, 2016 at 8:01 PM by info

        Remember, only your antivirus or antimalware software should alert you of a virus on your mobile device. If anything else displays a notification, it is a scam.

    • February 1, 2016 at 9:40 AM by info

      The message is a fake. Just ignore it.

  • January 30, 2016 at 11:41 AM by Chris83616 from: Wapakoneta, Ohio, United States

    I have been getting this alert on my galaxy s3 saying my battery is infected from going to adult material websites any idea how to stop this I've even tried to do a factory reset which stopped it for like a week or 2 but it has since started happening again it does it whenever even when just opening text messages.

    • April 19, 2017 at 10:39 PM by an anonymous user from: Arbutus, Maryland, United States

      You should get an antivirus app (I personally like AVG, it's free and has barely any ads, not to mention it works great!) And scan it, but viruses don't affect the battery, so check your apps and get rid of most (if not all, including legitimate) apps, then try factory reset again.

  • January 8, 2016 at 8:37 AM by an anonymous user from: Ingram, Texas, United States

    The warning about my Galaxy 5 being infected seems to pop up when I open text messages. Restarting the phone slowed the message down for awhile. I installed Avast and scanned and it did not find anything. The message recently changed to saying the battery was damaged. Is there a way to stop this?

    • January 8, 2016 at 8:58 AM by info

      You many need to do a Factory reset. Remember to backup your data first.

      • January 30, 2016 at 11:33 AM by an anonymous user from: Wapakoneta, Ohio, United States

        I did a factory reset and it started happening again 2 weeks later.

  • December 2, 2015 at 11:30 AM by an anonymous user from: Fountain, Colorado, United States

    Okay, so I keep getting these stupid spam messages from multiple sites that will suddenly pop up no matter what I'm doing. I've downloaded anti-virus ware and scanned my device multiple times and it keeps saying my phone is all clear, I've deleted recently installed apps and it still persists so I don't know what else to do. Is there any way that I could get these messages to go away?

    • December 2, 2015 at 11:47 AM by info

      It means that the problem is with some of the websites that you are visiting. Some malicious websites, and legitimate websites with malicious advertisements that you are visiting, seem to be generating the messages. So, you won't be able to stop the messages and unless you stop visiting the websites.

  • November 23, 2015 at 4:06 PM by an anonymous user from: Rugby, England, United Kingdom

    I keep getting the pop up scam thing saying I have a virus because I have watched adult stuff and I have read the comments below and a lot of it is when people have been on the web browser but mine is just popping up all the time!like when I'm on the home screen.. and is there any way of stopping the pop up as my son play on my phone so he will just press on it :(

    • November 23, 2015 at 4:11 PM by info

      You may have a malicious or spam app on your mobile device. Please try removing all suspicious apps and scan your device with an antivirus software. If you want to download a free antivirus software, please <a href="/article/2013/6/6/free-antivirus-software/">click here</a>.

  • November 11, 2015 at 2:55 PM by an anonymous user from: Edgware, England, United Kingdom

    My android has come up with "your device has 4 viruses as you visited adult sites" (which I've never). How do I get rid of the messages. Its very annoying. Also, I must install Firefox, do I have to? Any help would be appreciated.

    • November 11, 2015 at 3:43 PM by info

      The message that you are seeing, which claim that your Android device has viruses, are fakes. So, do not take them seriously, and do not follow the instructions in them. The messages are displayed through advertisements when you browse certain websites, or they are displayed by a legitimate App on your Android device that displays advertisements. Or, you have installed a malicious app.

      So, you need to determine what is causing the fake virus messages to be displayed. If you are browsing and they appear, it means the fake messages are being displayed by the website that you are browsing. So, to stop the message, you will have to stop browsing the website. Remember, it doesn't mean that the website you are browsing is malicious. What scammers do, is to use legitimate advertising company to display fake and malicious advertisements to potential victims.

      If you are using a certain App and the fake messages appear, that App maybe the culprit. So, you will have to remove it to stop the fake messages.

      And, you don't need to install Firefox. Firefox will not stop the fake messages.

  • August 24, 2015 at 5:39 PM by an anonymous user from: Dededo, Guam

    It's hard to just ignore it if there's no ignore button. There's only the "ok" button to take it down.

    • November 29, 2015 at 9:34 PM by an anonymous user from: Akron, Ohio, United States

      Tapping your back button will get rid of that message I use 360 and keep my phone pretty clean.

    • August 24, 2015 at 6:50 PM by info

      Closing the browser window that the pop-up appears in will help.

  • July 11, 2015 at 8:11 PM by an anonymous user from: São Bento do Sapucaí, São Paulo, Brazil

    Hi, it happened on my wife´s Samsung S5. The message is the same of other android users regarding vírus detection, but it directs to a site: yessapp.com.

    I just installed antivirus to ensure that no vírus was installed on the phone.

    Renato

    Sao Paulo, Brazil

  • July 1, 2015 at 9:32 AM by an anonymous user from: St-Eustache, Quebec, Canada

    Hi, I had the same problem today. I got a message saying I was infected with a virus because I was browsing adult content. I'm worried because I clicked okay and it took me to another window where I was supposed to download an app for security. I signed in my google account and tried to download it. It didn't work, there was a message saying that there was no phone to connect my account to. I was wondering if this is bad? I didn't download anything, but maybe because I tried, some hackers could have hacked my iphone or something? Thanks

    • July 1, 2015 at 10:23 AM by info

      Your Iphone was not hacked and the messages claiming that your device is infected with a virus, is bogus. But, you should change your password immediately, because it seems you were taken to a fake or phishing website that was created by cyber-criminals to steal your user name and password.

  • June 15, 2015 at 10:00 AM by an anonymous user from: Kingston, Jamaica

    If you see an advertisement or some message while browsing the internet on your mobile device or using an app, claiming that a number of viruses have been detected on your mobile phone, please ignore.

    Only your antivirus or anti-malware software can determine if your device is infected with a virus.

    You may see the following fake messages:

    a.(236) virus your phone? Remove them now!

    b.32 virus detected

  • April 26, 2015 at 3:37 AM by an anonymous user from: Melbourne, Victoria, Australia

    What does it mean when I've got a Javascript saying I've been fined 100 dollars to unblock my phone from browsing and also mentioned that ive been accused for looking at materials that's against the law.

    • April 26, 2015 at 7:21 AM by info

      It is a scam created by cyber-criminals to trick their potential victims into sending money, personal or financial information.

      Never follow the instructions in those messages.

  • January 21, 2015 at 4:12 AM by info

    Received the following from a user:

    "Thanks AVG for the free Virus Protection for my GS4, it fixed the Android Warning! virus. I didn't click all the way thru but it redirected my web browser to hardcore p*rn sites. Your sw saved me time, frustration and a trip to a Sprint store. Two thumbs up and 5 stars!"

  • January 17, 2015 at 7:11 PM by an anonymous user from: Newark, New Jersey, United States

    Hi, I was on my game and then an advertisement saying watch free ad*lt content, while I went to press the X button I pressed on the ad. This directed me to my Google site and 3-4 browsers came up and then the “Your phone has a virus because of the ad*lt content you have been viewing. I pressed OK and I'm not sure if I have a virus or not I wasn't redirected to any site to download, but I am still worried that I might have the virus please answer soon

    • January 17, 2015 at 11:03 PM by info

      Only antivirus software can detect a virus. Your web browser cannot detect a virus. So, if you see any of these popup messages telling you that there is a virus on your computer, just close the window.

  • January 13, 2015 at 8:16 PM by an anonymous user from: Newark, New Jersey, United States

    Thank you very much I thought I did have a virus.

  • January 10, 2015 at 5:55 PM by an anonymous user from: Chicago, Illinois, United States

    The "WARNING! Your personal photos, Facebook and other personal passwords, as well as credit card information are at risk!

    Your Samsung Android has been exposed to a fatal Trojan virus while browsing recent adult-oriented websites" popped up on my tablet while I was playing LineUp Pro.

    I think I must have clicked on something I should not have, because then my LastPass password manager browser opened with three or four different tabs with website addresses in them.

    I panicked and shut down LastPass and powered down the tablet. When I opened it again, I started running virus scanners like Avast, MobileCare, Norton and AVG, (all free versions).

    They all said that no malware was found. Should I be concerned that the LastPass Browser opened?

    Could I have gotten a Trojan or virus? The tablet seems to be working as normal, but that doesn't really give me much peace of mind.

    Thanks in advance.

    • January 10, 2015 at 6:09 PM by info

      The virus message is a fake, so you have nothing to worry about.

      Only your antivirus can tell you if a virus, Trojan or malware has infected your device.

      So, if you see a virus or malware message pop-up and it is not your antivirus, it is a scam.

      • June 12, 2015 at 7:18 AM by an anonymous user from: Perth, Western Australia, Australia

        Thanks for that as I got the same message and was worried.

      • January 10, 2015 at 6:29 PM by an anonymous user from: Chicago, Illinois, United States

        What about my Lastpass browser opening with websites?

        • January 10, 2015 at 6:38 PM by info

          Nothing to worry about. The malicious advertisment used Javascript to open the browser windows. Any website that you visit can do that, and it doesn't mean that your device got infected.

          • January 10, 2015 at 6:44 PM by an anonymous user from: Chicago, Illinois, United States

            Last question..because this makes me nervous, it doesn't matter that it was the LastPass password protection browser that was opened? And did I cause that to happen because I clicked on something?

            • January 10, 2015 at 7:22 PM by info

              Yes, it is because you clicked on the fake advertisement. But, clicking alone will not infect your device; you will have to install a malicious application for your device to get infected.

  • October 26, 2014 at 9:24 PM by an anonymous user from: Ashburn, Virginia, United States

    I received the same notice. How was this spam able to pop up on my android and is there any way to prevent it?

    • October 26, 2014 at 10:24 PM by info

      It is done through online advertisement. Cyber-criminals have realized that they can spread their malicious software using legitimate online advertisers.

      Advertising companies are working hard to remove malicious advertisements like this one from their databases.

      • January 13, 2015 at 8:58 PM by an anonymous user from: Newark, New Jersey, United States

        I keep getting a pop up on only ONE website saying I should press ok (on tablet) to get rid of trojan virus. I got real scared when it said becasue I was viewing adult content. how can I get rid of it its really scaring me

  • August 21, 2014 at 7:47 AM by an anonymous user from: Lubotice, Prešovský, Slovakia

    Hi.

    I got the same pop up message as shown above: "WARNING. Your personal photos, Facebook..."

    It also said I need update my flash. I did nothing and my flash is now blocked in Firefox and Google browser in my phone.

    If it's not virus, what should I do to repair my browsers? I already tried scan all apps and storage with avast antivirus.

    Thanks.

    • August 21, 2014 at 1:52 PM by info

      Re-install Flash, Firefox and Google.

      • August 22, 2014 at 1:27 AM by an anonymous user from: Lubotice, Prešovský, Slovakia

        Well, it probably didn't affected flash as I thought before. YouTube runs without problem, but in various pages are some elements blocked and it says that I need some backup module.

        I re-installed Firefox and Flash. Didn't helped.

        • August 22, 2014 at 7:16 AM by info

          You may have to backup the data on your phone and do a hard or factory reset.

  • August 8, 2014 at 8:14 AM by an anonymous user from: Singapore, Central Singapore, Singapore

    Virus in my phone. Help me as soon.

    • August 8, 2014 at 10:54 AM by info

      If there is a virus on your phone, please install antivirus software on it. <a href="/article/2013/6/6/free-antivirus-software/">Click here</a> to download a free antivirus software for your phone.

  • July 26, 2014 at 1:56 AM by an anonymous user from: Sacramento, California, United States

    I was on a website,my phone is an android by the way, and a popup appeared saying I have a virus or something like that and that I should download an app from the playstore. The only option it had was "okay" I clicked it and my phone gave off a loud beep but i wasnt redirected to another site or popup.Does my phone have a virus because of the weird beep?

    • July 26, 2014 at 9:03 AM by info

      The beep wouldn't give your phone a virus, but to be on the safe side, use antivirus software to scan your phone.

      There are free antivirus in the Playstore (Avast, AVG).

      • December 21, 2014 at 8:11 PM by an anonymous user from: Ballarat, Victoria, Australia

        I also had this problem so I uninstalled whatever app was giving me the issue then re -installed and there doesn't seem to be a problem as yet.

        Good luck and thanks for the responses peeps. Its been a great help!

  • June 24, 2014 at 2:59 AM by an anonymous user from: Ploiesti, Prahova, Romania

    If it was for an android to have this virus/ malware, would McAfee ( free edition ) detect it? or any free antivirus?

    • June 24, 2014 at 6:06 AM by info

      Yes.

  • June 24, 2014 at 2:32 AM by an anonymous user from: Ploiesti, Prahova, Romania

    Hello. When I was on the web last night I got a popup message that said to start a virus scan because my android is infected with a virus and not knowing I clicked OK. It started ' the supposedly scan' but when it was close to 100% I clicked Exit to get out from the browser so I didn't go any further. Is it possible that my android got a virus?

    Thank you in advance.

    • June 24, 2014 at 6:05 AM by info

      Your Android was not infected. The scanning process is a trick, there was no actual scanning.

      You would have to download and install something for your Android to get infected.

  • June 15, 2014 at 11:26 PM by an anonymous user from: Albuquerque, New Mexico, United States

    My samsung tablet has lately been getting tons of ads:

    "Immediate respond required! - click ok to clean your tablet,

    your tablet has been infected with a fatal trogan horse, your credit card information and identity are at risk at theft." keeps popping up.

    I tapped ok once but nothing happened. Im worried that I may have a different virus causing the ads to pop up. What do I do?

    • June 16, 2014 at 5:23 AM by info

      The ads are not caused by a virus. The ads are shown to you based on the website that you visit.

      The websites displaying the ads have nothing to do with the ads.

      It is cybercriminals who create these ads.

  • June 15, 2014 at 9:00 PM by an anonymous user from: Cairo, Egypt

    I get this message for the first time so I have pressed ok then directed to google play, but i do not install any thing.

    I just re-covered my phone so every thing have deleted! And my phone is now new as l bought it!

    How can i restore my data and my account on whats app?

  • June 3, 2014 at 2:04 AM by an anonymous user from: Riyadh, Ar Riya?, Saudi Arabia

    Hi when was playing Jetpack joyride on my android phone my game some how lagged and then a message appeared saying that your android device has a virus and that advertisement never came back.

    • June 3, 2014 at 6:44 AM by info

      Most games will display advertisement to the players in order to generate revenue. There are thousands of advertisements, so that ad may take days to rotate.

      Note: the game developer and the advertising company have nothing to do with that deceptive advertisement.

  • May 29, 2014 at 7:42 PM by an anonymous user from: Vancouver, British Columbia, Canada

    One of these spams popped up...on my iPhone 5. I was reading an article on Facebook when all of a sudden a thing popped up that read around the lines of "your android has a virus and you will be loosing all of your data if ignored". (Notice how I spelt loosing wrong because that's how they spelt it in the spam). Anyway, I just quickly clicked cancel (cause I knew it was a spam, after all I don't own an android). It makes me wonder though because I've never had any sort of spam like that come up on my phone before. Maybe I'll get some sort of anti-spam software.

  • May 27, 2014 at 10:01 AM by an anonymous user from: Munich, Bavaria, Germany

    I just had that fake warning, that my Samsung Android would be infected and since normally Android asks me for "stop it" or "ok". I clicked on ok - and then noticed that it was Not correct German - so I clicked on going back and then stoppen everything and went out of all of it.

    Is my Samsung now infected?

    Can you tell?

    Thanks, Sr.helpless

    • May 27, 2014 at 9:05 PM by info

      It is a fake warning, there is no virus or other malware.

  • May 23, 2014 at 10:09 PM by an anonymous user from: Singapore, New South Wales, Singapore

    I saw this on my iphone and it said android and i immediately closed my safari cleared cookies and data from my settings so am i safe?

    • May 24, 2014 at 12:26 AM by info

      There is no virus. It is just a scam.

  • May 1, 2014 at 10:39 PM by an anonymous user from: Makati City, National Capital Region, Philippines

    Hi guys

    I'm playing my jetpack joyride while im playing my game getting lag and something appear it says

    Your andriod have 13 virus it may currupt your files or data

    Please help my guys what should i do im just a child im 13 years old

    • May 2, 2014 at 4:47 AM by info

      There are no viruses. It is a trick. But, if you want an anti-virus for your Android phone, go to <a href="https://play.google.com/store" target="_blank">https://play.google.com/store</a>

  • March 30, 2014 at 6:22 PM by an anonymous user from: Mississauga, Ontario, Canada

    What if you accidentally click on one of these? In my case I accidentally pressed okay and it directed me to google play but I immediately closed everything without proceeding further.

    • March 30, 2014 at 9:42 PM by info

      You are ok. As long as you didnt install anything.

  • March 25, 2014 at 11:02 PM by an anonymous user from: Rauma, Southwest Finland, Finland

    I clicked "ok" and installed the antivirus my android wanted. Now my facebook is not working and internet is slow. I ran three different virus scans but they all said there are no threaths. I returned the factory settings - didnt help. How do i remove the virus?

    • April 19, 2017 at 10:47 PM by an anonymous user from: Arbutus, Maryland, United States

      You should delete the one antivirus (the ad wanted it, right?) And get one like Norton, AVG, or McAfee and scan. Also, you may want to backup your data and do a hard/factory reset, just to be on the safe side.

  • March 24, 2014 at 11:14 PM by an anonymous user from: Navi Mumbai, Maharashtra, India

    I am facing same problem from last 2 days. I am unable to download from any site through my Samsung device.Is there any way to get out of this. Please help

  • March 20, 2014 at 9:53 AM by an anonymous user from: Kozani, Dytiki Makedonia, Greece

    Thanks for keeping us updated on the subject.The warning with the supposed threat also appears on iPhones. I have an iPhone 5s and when i opened an app today i saw on the down side of the screen this message even though my phone is not android. Of course, i ignored it and i deleted the app. I am delighted that this is a fake alert and that the mobile's security hasn't been commpromised.

  • March 20, 2014 at 8:56 AM by an anonymous user from: Coimbatore, Tamil Nadu, India

    I press "remove virus now" button and then my phone gave out a beep. I was then redirected to google play store. I did not install anything switched off my phone.

    Please let me know if my mobile could be infected?

    • April 19, 2017 at 10:50 PM by an anonymous user from: Arbutus, Maryland, United States

      As long as you didn't install any app, it should be fine, though you may want to try an antivirus app such as AVG (my favourite), Norton, or McAfee, and run a scan just to be on the safe side.

  • March 19, 2014 at 11:34 PM by an anonymous user from: Maynard, Massachusetts, United States

    I pressed ok when it first appeared! The spam did not close, so I got off the app and uninstalled it, and ran an anti virus scan. I did not find anything. So my question is am I at any risk? Did it steal any of my info?

    • March 21, 2014 at 3:29 AM by an anonymous user from: Singapore, Central Singapore, Singapore

      Don't worry. You didn't suscribe, you ran a genuine anti-virus scan finding zero threats. These criminals try to scare people to buy their fake anti-virus. It happened to me twice since December on my iphone device and the phone works normally with no changes on my bill. However it is really annoying to see that on your mobile. Does anybody know if there is a way to remove the fake alert from the app put by the crooks?

    • March 20, 2014 at 12:17 AM by info

      There is no threat. The message is a fake and is used to trick persons into clicking on it.

  • March 15, 2014 at 12:10 PM by an anonymous user from: Quezon City, National Capital Region, Philippines

    Just encountered a spam message like this a while ago. Thank goodness i didn't click it. Anyways, I'm just curious how did they know my phone unit though?

    • March 15, 2014 at 12:29 PM by info

      You may have unknowingly submit your phone information on a phishing website.

    • March 15, 2014 at 12:27 PM by info

      I don't think they know. What these spammers do is to send these messages to thousands of phone numbers, regardless of the type of phone they have, and hope persons with Android phones who receive the message will panic and click the link, thinking their phones are infected.

      • March 23, 2014 at 4:23 AM by an anonymous user from: Singapore, Central Singapore, Singapore

        I fully agree with you. I know many mates who saw this message on their mobile and none had given anywhere their number. They hope to cheat people who ignore the scam and to gain money. The point is not to fall into their trap and download their fake antivirus.

  • March 14, 2014 at 8:44 PM by an anonymous user from: Quinte West, Ontario, Canada

    How do we stop the pop up from happening?

    • March 29, 2014 at 5:06 PM by an anonymous user from: Kozani, Dytiki Makedonia, Greece

      You can't do anything. However it is possible after some time this pop up to go away from your screen without any move from you.in my case it took a week or so in order the app to be cleared.

      • March 29, 2014 at 5:50 PM by info

        It is an advertisement and will only go away when the advertiser takes it down.

    • March 15, 2014 at 12:22 PM by info

      You cannot. The message is delivered by an advertisement. So, if you visit a website that has this advertisement, you will get the message. Unless the advertising company who is hosting this advertisement removes it, you will continue to see it based on the website that you visit.

      • March 23, 2014 at 12:51 AM by an anonymous user from: Mandaluyong, National Capital Region, Philippines

        How Can i Remove The Advertisement Sir?

  • March 14, 2014 at 8:37 AM by an anonymous user from: Rochester, New York, United States

    Restarting my phone solved the issue for me, as this message couldn't be cleared and browser was unusable in the meantime.

    • January 7, 2015 at 1:45 AM by an anonymous user from: Indianapolis, Indiana, United States

      Wow! Thanks! This worked!

  • March 13, 2014 at 3:46 PM by an anonymous user from: Pittsburgh, Pennsylvania, United States

    What do we do? If we pressed ok and remove, WHAT DO WE DO! Please help! Is there anyway to get our pictures back? Please, please, please help.

    • March 13, 2014 at 5:58 PM by info

      The message is a fake. You will not loose your pictures.

      • December 10, 2014 at 2:34 AM by an anonymous user from: Wantage, England, United Kingdom

        There is only OK to tap. How Can I avoid tapping it and closing that little window, its annoying that there is no cancel or close option.

        How can I close it and I dont wont to tap Ok.

        • December 10, 2014 at 7:10 AM by info

          Tapping "Ok" will not infect your computer or device.

          Just DO NOT open any file that you are instructed to download.

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Your Android Has Been Infected With A Virus Fake Messages