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Beware of "WhatsApp Subscription is Ending Soon" Phishing Scams

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Beware of "WhatsApp Subscription is Ending Soon" Phishing Scams

WhatsApp users, if you have received email, text or social messages like the one below, which claim that your subscription is ending, please delete them and do not follow the instructions in them. This is because the messages are fakes, created by cyber criminals to trick WhatsApp users into visiting a fraudulent website that will steal their credit card and personal information. Remember, there is no WhatsApp subscription.

Please continue below.

The Phishing / Fraudulent WhatsApp Email Message

From: WhatsApp <info@lifeteen.com>

Subject: Your subscription is ending soon.

Date: 1 May 2017 at 13:25:53 BST

Attention: Please update your payment information today to avoid service interruption.

WhatsApp

Your subscription is ending soon.

Please update your payment information now.

UPDATE YOUR PAYMENT INFORMATION

Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.

To avoid service interruption, please subscribe by visiting your account page below.

Sign in to the customer portal with your Number:

We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.

Sincerely,

The WhatsApp Team

Account Information

Service:

WhatsApp Subscription

Helpful Resources

Sign in to the service portal.

Have Questions? Visit the Community.

This is a mandatory service communication. To set your contact preferences for other communications, visit the Promotional Communications Manager.

This message was sent from an unmonitored e-mail address. Please do not reply to this message.

Privacy | Legal

WhatsApp users who have already been tricked by the fraudulent email messages are asked to contact their banks for help. They should let their banks know that they have unknowingly used their credit cards on a fraudulent website operated by cyber criminals.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
Comment(Total: 13)

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  • Posted: Oct 11, 2017 by an anonymous user from or near: Edinburgh, Scotland, United Kingdom

    I have received emails from info@lifeteen relating to WhatsApp, NatWest, Lloyds and HMRC. I have set up various rules and filters to have these all junked, but these guys are prolific.

    delete


  • Posted: Oct 5, 2017 by an anonymous user from or near: Cambridge, England, United Kingdom

    Follow up: on lifeteen.com website, their "contact us" email address is indeed "info@lifeteen.com".

    delete


  • Posted: Oct 5, 2017 by an anonymous user from or near: Cambridge, England, United Kingdom

    I have received numerous spam emails, not just about WhatsApp but banking, from info@lifeteen.com.

    Looking up "lifeteen.com" they appear to be a US-based evangelical Catholic youth group. Either their email has been comprehensively spoofed - in which case they might like to know about it for damage limitation purposes - or they are not quite what they would like to appear.

    Any comments from Lifeteen.com on this?

    delete


    • Posted: Oct 5, 2017 by info

      Their email may have been compromised or spoofed. <a href="/article/2013/1/28/what-is-email-spoofing/">Click here</a> to learn more about email spoofing.

      delete


  • Posted: Oct 4, 2017 by info

    Here is another scam:

    "On 4 Oct 2017, at 04:41, WhatsApp <postmaster@lifeteen.com> wrote:

    Attention: Please update your payment information today to avoid service interruption. | View this email in your browser.

    <whatsapplogo.png>

    Your subscription is ending soon.
    Please update your payment information now.

    UPDATE YOUR PAYMENT INFORMATION

    Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.

    To avoid service interruption, please subscribe by visiting your account page below.

    Sign in to the customer portal with your Number:

    We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.

    Sincerely,
    The WhatsApp Team

    Account Information

    Service:
    WhatsApp Subscription"

    delete


  • Posted: Oct 3, 2017 by info

    Here is another scam:

    "From: WhatsApp Payments <fpwiu--Noti02--24133530--IggHPeJX@nptcgroup.ac.uk>
    Date: 02/10/2017 14:30 (GMT 00:00)
    Subject: - Payment Authentication Interruption Confirmation - "TSA/GGB/7482-9704-7413/17"

    Dear,

    Requested pay amount: 0,88 GBP

    Attention: Please update your payment information today to avoid service interruption.

    WhatsApp.

    Your subscription is ending soon.

    Confirmation your payment information now hxxp://payments.rev-txid-ev9ga.od90mn.com

    UPDATE YOUR PAYMENT INFORMATION

    Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.

    To avoid service interruption, please subscribe by visiting your account page below.

    Sign in to the customer portal with your Number.

    We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.

    Sincerely,
    WhatsApp Team"

    delete


  • Posted: Sep 14, 2017 by an anonymous user from or near: Luton, England, United Kingdom

    This address is also being used in a scam message relating to Lloyds Bank:

    "New device signed in to
    info@mandlautocare.co.uk
    Your Lloyds Account was just signed in to from a new Windows device. You're getting this email to make sure it was you.

    CHECK ACTIVITY **this is the link button in the message"

    delete


  • Posted: Sep 12, 2017 by an anonymous user from or near: Skegness, England, United Kingdom

    Also the address info@lifeteen is being used to send phishing emails pretending to be from Metro Bank.

    delete


    • Posted: Sep 14, 2017 by an anonymous user from or near: Luton, England, United Kingdom

      Also being used to send phishing emails pretending to be from Lloyds Bank. Received 2 this morning.

      delete


      • Posted: Oct 2, 2017 by an anonymous user from or near: Brighton, England, United Kingdom

        I have also had emails from this address for Natwest, Santander and HMRC. All went to my junk folder, but it seems they will pose as any and many companies to trick you!

        delete


  • Posted: Jul 24, 2017 by info

    Here is another scam:

    "From: WhatsApp <whatsapp@lifeteen.com>
    Sent: 23 July 2017 19:56:21
    Subject: Your subscription is ending soon

    Attention: Please update your payment information today to avoid service interruption.

    WhatsApp
    Your subscription is ending soon.
    Please update your payment information now.

    UPDATE YOUR PAYMENT INFORMATION

    Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.

    To avoid service interruption, please subscribe by visiting your account page below.

    Sign in to the customer portal with your Number:

    We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.

    Sincerely,
    The WhatsApp Team
    Account Information

    Service:
    WhatsApp Subscription"

    delete


  • Posted: Jun 21, 2017 by info

    Here is another scam:

    "From: WhatsApp [mailto:postmaster@csparks.com]
    Sent: 17 June 2017 13:06
    Subject: Your subscription is ending soon

    Please update your payment information today to avoid service interruption.
    WhatsApp

    Your subscription is ending soon.
    Please update your payment information now.

    UPDATE YOUR PAYMENT INFORMATION

    Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.

    To avoid service interruption, please subscribe by visiting your account page below.

    Sign in to the customer portal with your Number:

    We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.

    Sincerely,
    The WhatsApp Team

    Account Information
    Service:
    WhatsApp Subscription"

    delete


  • Posted: Jun 17, 2017 by info

    Here is another scam:

    -- Original Message --
    From: WhatsApp <postmaster@csparks.com>
    Subject: Your subscription is ending soon

    Please update your payment information today to avoid service interruption. | View this email in your browser.

    WhatsApp

    Your subscription is ending soon.
    Please update your payment information now.

    UPDATE YOUR PAYMENT INFORMATION

    Our records indicate that your WhatsApp trial service is exceeding the one year period. At the completion of your trial period your WhatsApp will no longer be able to send or receive message. To continue using WhatsApp without interuption, we need you to subscribe for any of our subscription periods.

    To avoid service interruption, please subscribe by visiting your account page below.

    Sign in to the customer portal with your Number:

    We appreciate your prompt attention to this matter, and look forward to continuing to meet your communication needs.

    Sincerely,
    The WhatsApp Team"

    delete


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