Online Threat Alerts (OTA) - Alerting you to scams and frauds.
Alibaba's customers, be aware of phishing cancellation emails like the one below that are being sent by cyber criminals/scammers to potential victims. The phishing emails steal Alibaba customers' usernames and passwords by tricking them into clicking on a link within same emails that go to a fake Alibaba website. The fake website will ask visitors to sign in with their Alibaba's usernames and passwords. But, any attempt to sign into the fake web page will send the visitors' usernames and passwords( credentials ) to the cybercriminals behind the scam. Once the cybercriminals have gotten the stolen credentials, they will use it to gain access to their potential victims' Alibaba accounts, hijack and use them fraudulently.
It is recommended that Alibaba customers go directly to www.alibaba.com to sign into their accounts, instead of clicking on a link in an e-mail message. Once they have signed in, they will be notified of cancellations, updates or other important messages, if there are any.
From: Megan Young <duncan.lowe@usamailbox.com>Subject: Alibaba Group - Your Cancellation (173-4364-28241)Date: May 29, 2017 at 7:39:21 PM CDTDear Customer,AlibabaYour order has been successfully canceled. For your reference, here's a summary of your order:You just canceled order 173-4364-28241 placed on May 30, 2017.Status: CANCELED1 "Plied"; 2008, Second EditionBy: Andrea AllanSold by: Alibaba GroupThank you for visiting Alibaba GroupAlibaba Group
From: Megan Young <duncan.lowe@usamailbox.com>
Subject: Alibaba Group - Your Cancellation (173-4364-28241)
Date: May 29, 2017 at 7:39:21 PM CDT
Dear Customer,Alibaba
Your order has been successfully canceled. For your reference, here's a summary of your order:
You just canceled order 173-4364-28241 placed on May 30, 2017.
Status: CANCELED
1 "Plied"; 2008, Second Edition
By: Andrea Allan
Sold by: Alibaba Group
Thank you for visiting Alibaba Group
Alibaba Group
Alibaba's customers who have been tricked by the order cancellation phishing scams are asked to change their Alibaba password immediately before their accounts are hijacked and used fraudulently. They should also check their accounts for discrepancies. For Alibaba' customers whose accounts have already been hijacked, they are asked to contact Alibaba for help.
Check the comment section below for answers or additional information. Share what you know, or ask a question about this article by leaving a comment below.
Online Threat Alerts (OTA) is not affiliated with or endorsed by any trademark owner mentioned in this article. Some of the information in samples in this article may have been impersonated or spoofed.
11
Text message spam, website resolves to Alibaba"your weekly bonus reward is now ready aerq4.xyz/xxxxxxx Thank you and have a great day!"
I received this email today. To my knowledge I have never used Alibaba!They don't even tell me what the "cancelled order" was for!!! :O"Gwyneth Martin 30 May at 3:37 PMYour order has been successfully canceled.For your reference, here's a summary of your order:You just canceled order 191-6452472-424499 placed on May 30, 2017.Status: CANCELED 1 ODS-93558 $6.85 Free Super Saver Shipping Details 2 UPP-74555 $9.82Sold by: Alibaba LLCThank you for visiting Alibaba!AlibabaEarth's Biggest Selection"
I have not ordered from Alibaba ever and got the phishing email. How do these crooks get your email address?
I have never ordered from Alibaba and have gotten one of these emails.
Here is another scam:"From: Jacqueline Bennett Date: May 30, 2017 at 5:25:47 PM EDTSubject: Your order 160-261-118 has been successfully canceledYour order has been successfully canceled. For your reference, here's a summary of your order:You just canceled order 160-261-118 placed on May 30, 2017.Status: CANCELED1 "Pivotal"; 2001, Second Edition By: Mairi PhillipsSold by: Alibaba Group LLCThank you for visiting Alibaba Group!Alibaba Group"
I have received four of these emails in the last two days. I haven't ordered from them in years.
Here is another fake email:"From: Glenda King Sent: 31 May 2017 06:43:48Subject: Your Order with Alibaba Group Your order has been successfully canceled.You just canceled order 51-591-4434 placed on May 31, 2017.Status: CANCELEDThank you for visiting Alibaba Group"
Here is another scam:"Your order has been successfully canceled. For your reference, here's a summary of your order:You just canceled order 19-8781-2473 placed on May 31, 2017.Status: CANCELED1 "Poisoned"; 2007, Deluxe Edition By: Darryl ArmstrongSold by: Alibaba Group LLCThank you for visiting Alibaba Group!Alibaba GroupEarth's Biggest Selection"
I received the following email on May 30.2017:"Your order has been successfully canceled. For your reference, here's a summary of your order:You just canceled order 12-336-7167 placed on May 31, 2017.Status: CANCELED1 "Reentrant"; 2008, Deluxe Edition By: Louis CampbelSold by: Alibaba Group LLCThank you for visiting Alibaba Group!Alibaba GroupEarth's Biggest Selection"
Here is another scam:-- Original message --"From: Gillian Wallace Date: 2017-05-30 3:57 PM (GMT-06:00)Subject: Your Order with Alibaba GroupYour order has been successfully canceled.You just canceled order 62-591-27283 placed on May 30, 2017.Status: CANCELEDThank you for visiting Alibaba GroupAlibaba Group"
Here is another scam:"Your Order with Alibaba Group Your order has been successfully canceled. You just canceled order 23-641-15453 placed on May 30, 2017. Status: CANCELEDThank you for visiting Alibaba GroupAlibaba Group"