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"Alibaba Group - Your Cancellation" Phishing Scams

Alibaba's customers, be aware of phishing cancellation emails like the one below that are being sent by cyber criminals/scammers to potential victims. The phishing emails steal Alibaba customers' usernames and passwords by tricking them into clicking on a link within same emails that go to a fake Alibaba website. The fake website will ask visitors to sign in with their Alibaba's usernames and passwords. But, any attempt to sign into the fake web page will send the visitors' usernames and passwords( credentials ) to the cybercriminals behind the scam. Once the cybercriminals have gotten the stolen credentials, they will use it to gain access to their potential victims' Alibaba accounts, hijack and use them fraudulently.

Alibaba Group - Your Cancellation Phishing Scams
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It is recommended that Alibaba customers go directly to www.alibaba.com to sign into their accounts, instead of clicking on a link in an e-mail message. Once they have signed in, they will be notified of cancellations, updates or other important messages, if there are any.

The "Alibaba Group - Your Cancellation" Phishing Scams

From: Megan Young <duncan.lowe@usamailbox.com>

Subject: Alibaba Group - Your Cancellation (173-4364-28241)

Date: May 29, 2017 at 7:39:21 PM CDT

Dear Customer,Alibaba

Your order has been successfully canceled. For your reference, here's a summary of your order:

You just canceled order 173-4364-28241 placed on May 30, 2017.

Status: CANCELED

1 "Plied"; 2008, Second Edition

By: Andrea Allan

Sold by: Alibaba Group

Thank you for visiting Alibaba Group

Alibaba Group

Alibaba's customers who have been tricked by the order cancellation phishing scams are asked to change their Alibaba password immediately before their accounts are hijacked and used fraudulently. They should also check their accounts for discrepancies. For Alibaba' customers whose accounts have already been hijacked, they are asked to contact Alibaba for help.

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Comments, Questions, Answers, or Reviews

Comments (Total: 11)

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The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • May 26, 2020 at 2:29 PM by an anonymous user from: Claymont, Delaware, United States

    Text message spam, website resolves to Alibaba

    "your weekly bonus reward is now ready aerq4.xyz/xxxxxxx Thank you and have a great day!"

  • June 8, 2017 at 6:31 AM by an anonymous user from: London, England, United Kingdom

    I received this email today. To my knowledge I have never used Alibaba!

    They don't even tell me what the "cancelled order" was for! :O

    "Gwyneth Martin <dhwotysh@racer-x.com>

    30 May at 3:37 PM

    Your order has been successfully canceled.

    For your reference, here's a summary of your order:

    You just canceled order 191-6452472-424499 placed on May 30, 2017.

    Status: CANCELED

    1 ODS-93558 $6.85

    Free Super Saver Shipping Details

    2 UPP-74555 $9.82

    Sold by: Alibaba LLC

    Thank you for visiting Alibaba!

    Alibaba

    Earth's Biggest Selection"

  • June 2, 2017 at 3:15 AM by an anonymous user from: Washington, District of Columbia, United States

    I have not ordered from Alibaba ever and got the phishing email. How do these crooks get your email address?

  • June 1, 2017 at 3:24 PM by an anonymous user from: Richmond, Virginia, United States

    I have never ordered from Alibaba and have gotten one of these emails.

  • June 1, 2017 at 9:14 AM by info

    Here is another scam:

    "From: Jacqueline Bennett <cmimbs@pineland.net>

    Date: May 30, 2017 at 5:25:47 PM EDT

    Subject: Your order 160-261-118 has been successfully canceled

    Your order has been successfully canceled. For your reference, here's a summary of your order:

    You just canceled order 160-261-118 placed on May 30, 2017.

    Status: CANCELED

    1 "Pivotal"; 2001, Second Edition

    By: Mairi Phillips

    Sold by: Alibaba Group LLC

    Thank you for visiting Alibaba Group!

    Alibaba Group"

  • May 31, 2017 at 12:13 PM by an anonymous user from: Reno, Nevada, United States

    I have received four of these emails in the last two days. I haven't ordered from them in years.

  • May 31, 2017 at 10:32 AM by info

    Here is another fake email:

    "From: Glenda King <dstein6@mail2freedom.com>

    Sent: 31 May 2017 06:43:48

    Subject: Your Order with Alibaba Group

    Your order has been successfully canceled.

    You just canceled order 51-591-4434 placed on May 31, 2017.

    Status: CANCELED

    Thank you for visiting Alibaba Group"

  • May 31, 2017 at 8:15 AM by an anonymous user from: Morrow, Arkansas, United States

    Here is another scam:

    "Your order has been successfully canceled. For your reference, here's a summary of your order:

    You just canceled order 19-8781-2473 placed on May 31, 2017.

    Status: CANCELED

    1 "Poisoned"; 2007, Deluxe Edition

    By: Darryl Armstrong

    Sold by: Alibaba Group LLC

    Thank you for visiting Alibaba Group!

    Alibaba Group

    Earth's Biggest Selection"

  • May 31, 2017 at 5:05 AM by an anonymous user from: Montreal, Quebec, Canada

    I received the following email on May 30.2017:

    "Your order has been successfully canceled. For your reference, here's a summary of your order:

    You just canceled order 12-336-7167 placed on May 31, 2017.

    Status: CANCELED

    1 "Reentrant"; 2008, Deluxe Edition

      By: Louis Campbel

    Sold by: Alibaba Group LLC

    Thank you for visiting Alibaba Group!

    Alibaba Group

    Earth's Biggest Selection"

  • May 30, 2017 at 9:41 PM by info

    Here is another scam:

    - Original message -

    "From: Gillian Wallace <havena@surfchem.com>

    Date: 2017-05-30 3:57 PM (GMT-06:00)

    Subject: Your Order with Alibaba Group

    Your order has been successfully canceled.

    You just canceled order 62-591-27283 placed on May 30, 2017.

    Status: CANCELED

    Thank you for visiting Alibaba Group

    Alibaba Group"

  • May 30, 2017 at 3:03 PM by info

    Here is another scam:

    "Your Order with Alibaba Group

    Your order has been successfully canceled.

    You just canceled order 23-641-15453 placed on May 30, 2017.

    Status: CANCELED

    Thank you for visiting Alibaba Group

    Alibaba Group"

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"Alibaba Group - Your Cancellation" Phishing Scams