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Beware of "Taobao - Your Cancellation" Phishing Scams

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Beware of "Taobao - Your Cancellation" Phishing Scams

Taobao's customers, be aware of phishing cancellation emails like the one below that are being sent by cyber criminals/scammers to potential victims. The phishing emails steal Taobao customers' usernames and passwords by tricking them into clicking on a link within same emails that go to a fake Taobao website. The fake website will ask visitors to sign in with their Taobao's usernames and passwords. But, any attempt to sign into the fake web page will send the visitors' usernames and passwords(credentials) to the cybercriminals behind the scam. Once the cybercriminals have gotten the stolen credentials, they will use it to gain access to their potential victims' Taobao accounts, hijack and use them fraudulently.

Please continue below.

It is recommended that Taobao customers go directly to www.taobao.com to sign into their accounts, instead of clicking on a link in an e-mail message. Once they have signed in, they will be notified of cancellations, updates or other important messages, if there are any.

The "Taobao - Your Cancellation" Phishing Scams

From: Roisin Douglas <contradistinctn@northstate.net>

Subject: Taobao - Your Cancellation 194-511445-7244914

Date: May 29, 2017 at 5:57:30 PM CDT

Your order has been successfully canceled.

For your reference, here's a summary of your order:

You just canceled order 194-511445-7244914 placed on May 29, 2017.

Status: CANCELED

1 DMC-17525 $4.49

Free Super Saver Shipping Details

2 GLK-63739 $17.65

Sold by: Taobao LLC

Thank you for visiting Taobao!

Taobao

Earth's Biggest Selection

Taobao's customers who have been tricked by the order cancellation phishing scams are asked to change their Taobao password immediately before their accounts are hijacked and used fraudulently. They should also check their accounts for discrepancies. For Taobao' customers whose accounts have already been hijacked, they are asked to contact Taobao for help.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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Comments, Questions and Reviews
Comment(Total: 5)

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  • Posted: Jun 5, 2017 by an anonymous user from or near: Honolulu, Hawaii, United States

    "Dear Customer,

    Your order has been successfully canceled. For your reference, here's a summary of your order:

    You just canceled order 176-3489-6673 placed on May 31, 2017.

    Status: CANCELED

    1 "Paring"; 2001, Deluxe Edition
    By: Rich Miller

    Sold by: Taobao
    Thank you for visiting Taobao
    Taobao"

    I got a slightly similar one, but nonetheless, it's still a scam. I'm actually surprised because I've never made an account on Taobao.

    delete


  • Posted: Jun 1, 2017 by info

    Here is another scam:

    -- Forwarded message --
    From: Paula Evans <hairon@chol.net>
    Date: 31 May 2017 at 22:16
    Subject: Taobao - You just canceled order 182-954287-522385

    Your order has been successfully canceled.
    For your reference, here's a summary of your order:

    You just canceled order 182-954287-522385 placed on May 31, 2017.

    Status: CANCELED

    1 of The Ewing / 3rd Edition
    By: Matthew Sullivan

    Sold by: Taobao LLC

    Thank you for visiting Taobao!

    Taobao LLC
    Earth's Biggest Selection

    delete


  • Posted: May 30, 2017 by an anonymous user from or near: City of Parramatta, New South Wales, Australia

    I have an email saying that my taobao order has been cancelled - but I have not ordered anything from Taobo. Does anyone know what this means and should I be worried?

    delete


    • Posted: May 30, 2017 by info

      It is a scam or fake. Just delete the email.

      delete


  • Posted: May 30, 2017 by info

    Here is another scam:

    "From: Sliona Turner <footexszbx@vcity.com>
    Subject: Taobao - Your Cancellation 192-918262-668419
    Date: 30 May 2017 at 3:18:46 pm AEST

    Your order has been successfully canceled.
    For your reference, here's a summary of your order:

    You just canceled order 192-918262-668419 placed on May 30, 2017.

    Status: CANCELED

    1 RJP-38595 $2.53
    Free Super Saver Shipping Details

    2 QZP-93887 $8.72

    Sold by: Taobao LLC

    Thank you for visiting Taobao!
    Taobao
    Earth's Biggest Selection"

    delete


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