The email message below which claims that the recipients' Chase accounts have been restricted or access to their accounts have been de-activated is a phishing scam. The fake or phishing email message is just one of the many being sent by cyber-criminals to potential victims. Therefore, Chase customers who have received the same email message are asked not to follow the instructions or click on the links within it. The links go to a fake JPMorgan Chase Bank website created by cyber criminals to trick visitors into stealing their Chase account credentials (usernames and passwords).
The "Your Chase Online Account Has Been Restricted" Phishing Email Scam
From: Chase Online <alert@biznetvigator.com>
Sent: Monday, August 14, 2017 2:45 PM
Subject: Your Chase Online Account Has Been Restricted!
Note: This is a service message with information related to your Chase account(s). It may include specific details about transactions, products or online services. If you recently closed your account, please disregard this message.
Chase Logo
Dear Chase OnlineSM Customer:
Chase OnlineSM Access Re-activation.
Reason: Billing failure.
We require you to complete an account update so we can reactivate your account.
To start the Re-activate process click on Chase OnlineSM.
Once you have completed the process, we will send you an email notifying
that your account is available again. After that you can access your account online at any time.
The information provided will be treated in confidence and stored in our secure database.
If you fail to provide required information your account will be automatically deleted from Our online database
Sincerely,
Cathy J. Marinelli
Senior Vice President
Online Banking Team
Remember, every month, thousands of these email messages are sent out by scammers to trick their potential victims into stealing their username, password, financial or personal information. Therefore, Chase customers should never click on a link in an email message to sign into any of their online accounts. They should instead, go directly to www.chase.com in their web browsers and sign into their account from there. If there is a problem with their accounts, they will be notified after signing in.
Chase customers who were tricked into clicking the link in the fake email message and who have entered their usernames and passwords on the bogus Chase website that they were taken to are asked to change their Chase password and contact Chase bank immediately for help.