"Your Chase Online Account Has Been Restricted" Phishing Scam

Your Chase Online Account Has Been Restricted Phishing Scam

Would you share this Article with others?  +

The email message below which claims that the recipients' Chase accounts have been restricted or access to their accounts have been de-activated is a phishing scam. The fake or phishing email message is just one of the many being sent by cyber-criminals to potential victims. Therefore, Chase customers who have received the same email message are asked not to follow the instructions or click on the links within it. The links go to a fake JPMorgan Chase Bank website created by cyber criminals to trick visitors into stealing their Chase account credentials (usernames and passwords).

The "Your Chase Online Account Has Been Restricted" Phishing Email Scam

From: Chase Online <alert@biznetvigator.com>

Sent: Monday, August 14, 2017 2:45 PM

Subject: Your Chase Online Account Has Been Restricted!

Note: This is a service message with information related to your Chase account(s). It may include specific details about transactions, products or online services. If you recently closed your account, please disregard this message.

Chase Logo

Dear Chase OnlineSM Customer:

Chase OnlineSM Access Re-activation.

Reason: Billing failure.

We require you to complete an account update so we can reactivate your account.

To start the Re-activate process click on Chase OnlineSM.

Once you have completed the process, we will send you an email notifying

that your account is available again. After that you can access your account online at any time.

The information provided will be treated in confidence and stored in our secure database.

If you fail to provide required information your account will be automatically deleted from Our online database


Cathy J. Marinelli

Senior Vice President

Online Banking Team

Remember, every month, thousands of these email messages are sent out by scammers to trick their potential victims into stealing their username, password, financial or personal information. Therefore, Chase customers should never click on a link in an email message to sign into any of their online accounts. They should instead, go directly to www.chase.com in their web browsers and sign into their account from there. If there is a problem with their accounts, they will be notified after signing in.

Chase customers who were tricked into clicking the link in the fake email message and who have entered their usernames and passwords on the bogus Chase website that they were taken to are asked to change their Chase password and contact Chase bank immediately for help.

Note: Some of the names, addresses, email addresses, telephone numbers or other information in samples on this website may have been impersonated or spoofed.

Check the comment section below for additional information and share what you know or ask a question about this article by leaving a comment below.

Remember to forward suspicious, malicious, or phishing email messages to us at the following email address: info@onlinethreatalerts.com. And, report missing persons, scams, untrustworthy, or fraudulent websites to us. Tell us why you consider the websites untrustworthy or fraudulent. Also, to quickly find answers to your questions, use our search engine.

You can help maintain Online Threat Alerts (OTA) by paying a service fee. Click here to make payment.

Comments, Questions, Answers, or Reviews
(Total: 7)

To help protect your privacy, please do not post or remove, your full name, telephone number, email address, username, password, account number, credit card information, home address or other sensitive information in or from your comments, questions, or reviews. Also, remember to keep comments, reviews, answers respectful.

The comments, reviews or answers below do not necessarily reflect the views of Online Threat Alerts (OTA).

  • March 13, 2020 at 6:34 PM by info

    "From: C­hase Online <ambers@rcn.com>

    Sent: Friday, March 13, 2020, 12:12:21 PM EDT

    Subject: Your Attention Is Required

    Chase Logo

    Dear Chase Online(SM) Customer,

    We noticed invalid login attempts into you account online.

    Yοur access tο yοur accοunts has been restricted.

    Due to this our system requires further account verification.

    To Verifiy your Account Please, Click Here.

    If you have questions please call us immediately at the number on the back of your card.

    You can reach us anytime.


    Card Services.

    ©2020 JPMorgan Chase & Co."

    Here is another scam.

  • September 6, 2019 at 1:45 PM by an anonymous user from: Saginaw, Michigan, United States

    "From hjgewsdfriogwqwqss fdqffwqsxzdedff dxcvvyfrhchaseservic@inha.edu

    Dear Chase Online Customer:

    We're writing to let you know that your account is having problem we require you to verify your account immediately by clicking on the verification link below.

    To verify your account, log on to www.Chase.com.

    If you aren't chase bank customer and think you've received this message in error, please call our Customer Support team immediately, using the phone number on the "Contact Us" page on Chase Online.

    Please don't reply directly to this automatically-generated email message.


    Online Banking Team"

    Received this.

  • July 9, 2019 at 8:45 AM by info

    "From: Chase 0nline <rafaelmizrahi@t-online.de>

    Sent: Mon, Jul 8, 2019 7:16 am

    Subject: Your Chase Online Access placed on Restriction.

    Note: This is a service message with information related to your Chase account(s). It may include unusual activities about transactions, products or online services. If you recently cancelled your account, please disregard this message.

    We have some important information about your account that requires your attention

    *Please You are required to Validate your chase online account during this system maintenance.

    Visit chase.com to instantly Validate your personal information with us.


    Online Banking Team"

    Here is another scam.

  • July 4, 2019 at 2:35 PM by info

    "From: Chase

    Sent: Monday, July 1, 2019 11:21 AM

    Subject: Action Required: Account Restricted

    Chase logo

    Welcome to Chase

    Dear ChaseSM Customer:

    For security reasons, a slight restriction has been placed on your Chase OnlineSM account as during one of our scheduled account maintenance, we noticed some irregularities in some account activities.

    To regain access and automatically remove restrictions from your account visit https://www.chase.com/resolve

    PLEASE NOTE: If we do not hear from you, your credit card services may be limited.

    This message was sent as an additional layer of security.


    Chase Security Department"

    Here is another scam.

  • May 23, 2019 at 6:12 PM by an anonymous user from: Raleigh, North Carolina, United States

    I just received an email as well. It's funny when the email address from and two are the same: "Chase Online" <218188@inha.ac.kr>. UUUMMMM, I don't think so. I don't even have an account with them.

  • April 8, 2019 at 1:08 PM by an anonymous user from: Denver, Colorado, United States

    I just received a restriont email but, i knew it was false, it had the email with a link and at the end no name, just thanks, your online team. They are now in my spam box thank for the heads up.

  • November 27, 2017 at 6:40 PM by info

    Here is another scam:

    "From: <Chase.US.message.of.27nov2017. JPMorgan.Chase.US.ID.08171617034886065876 .agendamsgid0817161703@agenda0817161703.Seesaa .net>

    Date: Monday, November 27, 2017 at 11:07 AM

    Subject: View account message now. [08-CYDT0]

    Your funds access has been restricted.

    Online error : We had to put a block on your card and online access due to invalid information on your account .

    Have you recently changed your address, phone number or e-mail address?

    Simply verify your personal information by clicking on the link below and use your Chase account as usual.

    Once you have verified you information, the block will be lifted instantly

    © JP Morgan Chase 2017"

 Show More Comments (6)
Write Your Comment, Question, Answer, or Review

Write your comment, question, answer, or review in the box below to share what you know or to get answers. NB: We will use your IP address to display your approximate location to other users.

Your comment, question, answer, or review will be posted as an anonymous user because you are not signed in. Anonymous posts cannot be edited or deleted. Sign-in.

Keep your comment respectful or it will not be posted.

"Your Chase Online Account Has Been Restricted" Phishing Scam