Your Apple iCloud has been Locked Scam

The email message below which claims that the recipients' Apple ID has been locked is another attempt by cybercriminals to steal their potential victims’ Apple account credentials. The fake email has links in it that go to a phishing Apple website that steals account usernames and passwords. The phishing website steals account credentials by asking visitors to sign-in with their Apple account usernames and passwords. Now, any attempt to sign into the fake or phishing website will result in the visitors' Apple account credentials being sent to the cybercriminals responsible for the scam. Once the cyber crooks have gotten possession of the stolen account credentials, they will use it to hijack their victims’ Apple accounts and use the same accounts fraudulently.

Your Apple iCloud has been Locked Scam

The "Your Apple iCloud has been Locked" Scam

From: iCloud Team []

Sent: Sunday, August 27, 2017 2:25 PM

Subject: Reminder : Your Apple iCloud has been locked

Your Apple iCloud has been Locked !


We've detect that your Apple ID is being used by another device that is unauthorized with your Apple ID. So we will lock your Apple ID to make sure your data is secure.

What Should I Do ?

If your Apple ID was Locked you must update your Informations of your Apple ID. If you already have update your Informations, your Apple ID will start to work as normal once again.

If you don't update your Apple ID Information, your Apple ID will be closed.

Update Now.


Apple ID

Apple users should never click on a link in an email message to sign into their accounts. They should instead, go directly to and sign-in from there. If there is something wrong with their accounts, they will be alerted after signing in. Users who were tricked by the phishing scam, are asked to change their Apple account passwords immediately before their accounts are hijacked and used fraudulently. For those users who are unable to change their passwords, are asked to contact Apple Technical Support for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 7)

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December 16, 2019 at 2:44 PM by
Your Apple iCloud has been Locked Scam

Here is another scam

-Original Message-

From: Apple support center <>

Sent: Mon, Dec 16, 2019 5:51 am

Subject: Billing Problem ID: a7XqSx73gy


The following information for your Apple ID was requested to be updated :


Shipping and/or billing address

Phone number(s)

Credit card

If these changes were not made in 48 hours, we will have to lock your Apple ID and iCloud services.

To review and update your security settings, sign in to

This is an automated message. Please do not reply to this email. If you need additional help, visit Apple Support.

Best Wishes,

Apple Customer Support


May 31, 2019 at 1:05 PM by
Your Apple iCloud has been Locked Scam

Got this scam:

"From: Service inc <>

Subject: Your lcloud account has been locked

Date: May 30, 2019 at 11:18:09 PM PDT


We have detected different logins to your account from different devices, so we have Suspend your account for your protection.

What i need to do now :

Open your account by clicking 'Update' button, and Update your information to activate again and make it secure.


Service team."


March 21, 2018 at 1:52 AM by
Your Apple iCloud has been Locked Scam
an anonymous user from: Pasadena, California, United States

Thank you for this. I got 2 emails from apple & almost fell for it then saw this after googling it.


March 13, 2018 at 10:27 PM by
Your Apple iCloud has been Locked Scam

Here is another scam:

"From: AppIeID 🔒 <supportbbwide@bbwideeuhmdgulequylf.bbwid>

Date: March 12, 2018 at 10:47:30 AM CDT

Subject: [SUMMARY] Your iCloud account has been locked

Your iCloud account has been locked

Your payment provider recently recalled an unauthorised payment.

We’ve now returned the funds, and locked your iCloud account. If you have any questions about this, please contact your payment provider directly.

IP :

Date : 12/03/2018 15:47:30

Order ID : 043605581

Check this attachments or Go to Here >


Apple Team"


November 27, 2017 at 8:40 AM by
Your Apple iCloud has been Locked Scam

Here is another scam:

"From: <>

Sent: Saturday, November 25, 2017 1:31:53 PM

Subject: RE : [Summary News Updated] Statement News Updated Log-in and data checking date: 11/25/17 [Alert]

iCloud Locked

For your protection, your Apple ID is automatically disabled.

We detect unauthorized Login Attempts to your Apple ID from other IP Location. Please verify your identity today or your account will be disabled due to concerns we have for the safety and integrity of the Apple Community.

Date: 25 November 2017

Browser: Google Chrome

Operating System: Windows

To verify your Apple ID, we advise you to press the Log in button.

iCloud Support"


October 20, 2017 at 10:16 AM by
Your Apple iCloud has been Locked Scam

Here is another scam:

"From: AppIe Support <>

Date: October 19, 2017 at 10:59:58 AM EDT

Subject: [Case ID: 0EC4YXELH5] Your account has been Iocked


Notice to,

Your iCloud account () has been Iocked for security reasons.

Someone has attempted to sign in to your iCloud on October 19, 2017, 4:59 pm, Madagascar.

If that is you, everything is fine.

If not, please perform the following steps to secure your account

Click here to recover your account.

Visit your Account Information page to review your saved account recovery data.

Thank you,

Apple Support

Replies sent to this email address can not be answered. For additional help, please visit the Help page."


October 19, 2017 at 6:25 PM by
Your Apple iCloud has been Locked Scam

Here is another scam:

"Subject: Your iCloud Has Been Locked #[BG4NY]

On Thursday, October 19, 2017, 5:47 PM, AppleID <secure.DTZVAJBBE2QPEH0DYCWW@> wrote:

Dear Customer,

Recently a request was submitted to reset your Apple ID password () from our client area.

IP : 179.867.177.635

From : Jakarta, Indonesia

Browser : Chrome

Date: 10/18/2017 04:11 AM (GMT 7)

If you have not signed in to iCloud recently and someone may have accessed your account, go to Apple ID client area.


Update your account details as soon as possible. Hope to hear from you soon! because our system automatically disabled your Apple ID and your device will be locked. if our didn't receive information from you.


Apple Support"


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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

Your Apple iCloud has been Locked Scam