Bank of America customer should always go directly to https://www.bankofamerica.com/ and sign into their account from there. Once they are signed, they will be notified of important changes or updates if there is any.
The "Bank of America Security and Protection" Phishing Scam
From: BofA <0EENrR.eTV804e80X48ZC84b49089ZB84EGEVJ-xKTOYsgXq.firstname.lastname@example.org>
Sent: Tuesday, October 9, 2018 5:33:46 PM
Subject: Case lD : 489408890
EMAIL SECURITY ZONE
Security issue - 489-408-890
The security and protection of your account is one of our highest priorities. We apologize for any inconvenience that precautionary measures we have taken may have caused you.
Your online account was frozen because you violated the security rules. You need to follow the security link to confirm your identity in order to reactivate it. Team requirements: Security Link Thank you for banking with us. We appreciate the opportunity to serve you.
Bank of Amerika. NA Member FDIC. 0 2018
BofA customers who were tricked by the phishing scam are asked to change their password and contact Bank of America for help.