The "request to shut down your mailbox" email message below is a phishing scam. The phishing email message is being sent by cybercriminals to trick AOL users into clicking on the link in it. The link in the email message goes to a fake AOL website that will ask visitors to sign-in. Once visitors attempt to sign into the fake website with their AOL user names and passwords, the information will be sent to the cybercriminals behind the phishing scam.
The "AOL Request to Shut Down Mailbox" Phishing Scam
From: E-mail Assistance <rlhenterprise@tds.net>
Sent: Tue, Feb 6, 2018 1:58 pm
Subject: Mail Attention
A0l Mail
Admin received a request to shut down your mail box. Your request is being processed and will be completed within 48 hours.
Follow the link below to cancel the request if it was sent in an error
Yes Complete Request
NO I DID NOT MAKE THESE REQUEST
The A0L Mail team
Privacy Policy | Customer Support |
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Once the cybercriminals have received the stolen AOL usernames and passwords, they will use it to hijack their potential victims’ accounts and use the accounts fraudulently. This is why AOL user should never click on links in email messages to sign into their accounts, they should instead, go directly to http://mail.aol.com/ and sign-in from there. If there is someone that needs to be done their accounts, they will be notified after signing in.
AOL users who have been tricked by the phishing scam are asked to change their AOL account passwords, check their accounts for discrepancies, and contact AOL for help if any is found.