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Beware of "Live Account Removal Request" Phishing Scams

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Beware of "Live Account Removal Request" Phishing Scams

Live.com users who have received emails like the one below, which claim that their requests to remove their accounts from Live.com servers have been approved, are asked to delete them because they are phishing scams. The fake email messages are being sent by cybercriminals to steal Live usernames and passwords, by tricking Live users into visiting a phishing website that steals email account credentials.

Please continue below.

Sample of the "Live.com Account Removal Request" Phishing Scam

From: The live.com Accounts <nbtfghnrft@optin.masthunt.com>

Date: February 6, 2018 at 3:14:00 PM EST

Subject: Your Account is being Terminated Ticket ID [CASE:HTM396630983

Reply-To: <fhgnrtfhnrdf@optin.masthunt.com>


This is to inform you that your request on: 2018-02-06 15-13-56 to remove your account from live.com Servers has been approved and will initiate in one hour from the exact time you open this message.

Ignore this message to continue with email removal or

If this deactivation was not requested by you Please reply to this mail directly without altering the subject.


live.com Team

The link in the phishing email message goes to a fake or phishing Live website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If Live users attempt to sign into the phishing website with their usernames and passwords, it will be sent to the cybercriminals behind the email scam, who will use the information to hijack their accounts. The hijacked Live accounts will then be used by cybercriminals fraudulently.

Remember, if you receive email messages like these, please go directly to your email account instead of clicking on the links in the email messages. If there is anything wrong with your account, it will be shown to you after signing in. And, if you were tricked by one of these phishing scams, please change your password immediately before your Live account is hijacked. If your account has already been hijacked, click here for help regaining access to it.

Please share with us what you know or ask a question about this article by leaving a comment below. Also, check the comment section below for additional information, if there is any.

Remember to forward malicious or phishing email messages to us at the following email address: info@onlinethreatalerts.com

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