"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams

SBCGlobal users, be aware of email messages like the one below, which claim that a request to terminate your accounts is being processed. The email messages are phishing scams being sent by cybercriminals to steal SBCGlobal usernames and passwords, by tricking SBCGlobal users into visiting a phishing website that steals email account credentials.

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SBCGlobal Account Cancellation or Deactivation Request Phishing Scams

The "SBCGlobal Account Cancellation or Deactivation Request" Phishing Scam

From: sbcglobal <customersupportt@att.net>

Date: March 16, 2018 at 11:42:46 AM CDT

Subject: Account Deactivation Request

Reply-To: <admin@salesforcee.org.uk>, admin@ferodo.org.uk, <info@optimalcottonswab.com>, <norreply@tumblr.com>, <usct@neisd.net>, <emails@eater.com>, <vfy@amazonaws.com>

There has been a request to cancel your sbcglobal account

The request was received from your sbcglobal account on Mar 15, 2018 23:21 GMT.

Sometimes these requests are made in error. If this deactivation was not requested by you, we ask that you submit your password in reply to this email.

Once the current password on the account is verified the deactivation request will be canceled and your account will remain active.

Be advised, once an account is deactivated it cannot be recovered.

Thank You,

The sbcglobal Team

The link in the phishing email message goes to a fake or phishing SBCGlobal website, which will attempt to trick the potential victims into entering their usernames and passwords on it. If SBCGlobal users attempt to sign into the phishing website with their SBCGlobal usernames and passwords, it will be sent to the cybercriminals behind the email scam, who will use the information to hijack their accounts. The hijacked SBCGlobal accounts will then be used by cybercriminals fraudulently.

Remember, if you receive email messages like these, please go directly to your account instead of clicking on the links in the email messages. If there is something wrong with your account, it will be shown to you after signing in. And, if you were tricked by one of these phishing scams, please change your password immediately before your SBCGlobal account is hijacked.

For victims whose accounts have already been hijacked, they should contact SBCGlobal for help.

Check the comment section below for additional information, share what you know, or ask a question about this article by leaving a comment below. And, to quickly find answers to your questions, use our search Search engine.

Note: Some of the information in samples on this website may have been impersonated or spoofed.

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Comments, Questions, Answers, or Reviews

Comments (Total: 11)

To protect your privacy, please remove sensitive or identifiable information from your comments, questions, or reviews. We will use your IP address to display your approximate location to other users when you make a post. That location is not enough to find you.

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June 24, 2018 at 3:59 AM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
an anonymous user from: Los Angeles, California, United States

Just as a side note - Microsoft has absolutely NOTHING to do with a sbcglobal email account. Why would you call them, nevermind not putting 2 2 together on that one... Anyone that says they're calling for Microsoft or any other big company like that would NEVER CALL YOU in the first place either.

Same goes for IRS scams too - nobody will ever call but would snail mail you (or tech company would email you) - in which case, go to their main website on your own - not following anyone's link, etc.

In Yahoo/ sbcglobal mail, you can also check for who the actual sender is also. It may say one thing on the face to fool you, but the underlying/ true email is there to check. Click to expand the sender info in the header to see, or click the reply (with no intention to really reply - or you just confirm that your a real person/ is a valid email address to steal) & you will then see the actual/ real email address thats sending you the bogus email - which may also have a fake link or attachment.

YOU CAN ALSO RIGHT CLICK on the senders address using the PROPERTIES option - as well as see actual URL addresses in provided links that may read something otherwise on the face of things. These guys are sneaky

Delete

September 8, 2018 at 7:50 AM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
an anonymous user from: Athens, Georgia, United States

How can I stop these guys from flooding me with e-Mails? They send hundred and pushing.

Unsubscribe is just a waste of time

Delete

September 8, 2018 at 8:28 AM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
info

You cannot then, but you can flag the email as spam or junk so they are automatically sent to your spam/junk folder.

Delete

April 21, 2018 at 1:32 PM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
an anonymous user from: Dallas, Texas, United States

I did receive the referenced email. I did not select anything in the message. I did google for a phone number for Microsoft support and called the number. Person who answered claimed to be Microsoft Support and had access to some of my information. Wanted me to log into my Microsoft Account and my keyed in password would not work so he wanted me to answer security questions which I have and would not leave answers for but from checking Microsoft login information later, they are the first 2 questions that come up.

Repeatedly claimed to be Microsoft REP. among other things, he claimed message was legit and if I did not send them $499 for a license for a firewall or I could buy a better license for $4,500 my sbcglobal.net email would be terminated.

Specifically claimed several security programs were ineffective. Really interesting thing is I tried to pull the number I called from my phone so I could report it and there was no record of the call which I would have terminated much earlier but he had enough of my information to appear legit. Definitely my bad that I did not terminate call much sooner.

Delete

April 21, 2018 at 1:37 PM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
info

What was the number you called.

Delete

April 21, 2018 at 3:32 PM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
an anonymous user from: Dallas, Texas, United States

I did not write the number down because I expected to have it in my phone memory. As I set out above, there was no record of the call in my phone memory.

Delete

April 18, 2018 at 10:50 AM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
an anonymous user from: Newark, New Jersey, United States

I have also received emails from support saying that a sign in attempt has been blocked. "someone just used your password to try and sign in to your profile"

check activity button...

when I taped on the from: Support this is what came up:

enterprises@adobeinc.com

is this also a scam?

Delete

April 18, 2018 at 12:40 PM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
info

Yes, it is a scam. The email address is not associated with SBCGlobal.

Delete

March 21, 2018 at 8:00 PM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
info

Here is another scam:

"From: sbcglobal Online Services <customersupportt@att.net>

Date: March 21, 2018 at 11:28:38 AM PDT

Subject: Account Deactivation Request.

Reply-To: <admin@salesforcee.org.uk>, <admin@ferodo.org.uk>, <info@optimalcottonswab.com>, <norreply@tumblr.com>, <usct@neisd.net>, <emails@eater.com>, <vfy@amazonaws.com>

There has been a request to cancel your sbcglobal account.

The request was received from your sbcglobal account on Mar 20, 2018 23:21 GMT.

Sometimes these requests are made in error. If this deactivation was not requested by you, we ask that you submit your password in reply to this email.

Once the current password on the account is verified the deactivation request will be canceled and your account will remain active.

Be advised, once an account is deactivated it cannot be recovered.

Thank You,

The sbcglobal Team"

Delete

March 21, 2018 at 10:25 AM by
"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams
info

Here is another scam:

"Subject: Your account will be deactivated.

Date: Tuesday, March 20, 2018 9:10 AM

From: The sbcglobal Accounts <customersupportt@att.net>

Hello,

This is to inform you that your request on: 03/19/2018 2:17:15 p.m. to remove your account from sbcglobal server has been approved and will initiate in one hour from the exact time you open this message.

Regards.

ignore this message to continue with email removal or

If this deactivation was not requested by you

Please reply us.

Regards,

sbcglobal"

Delete

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Online Threat Alerts Security Tips

Pay the safest way

Credit cards are the safest way to pay for online purchases because you can dispute the charges if you never get the goods or services or if the offer was misrepresented. Federal law limits your liability to $50 if someone makes unauthorized charges to your account, and most credit card issuers will remove them completely if you report the problem promptly.

Guard your personal information

In any transaction you conduct, make sure to check with your state or local consumer protection agency and the Better Business Bureau (BBB) to see if the seller, charity, company, or organization is credible. Be especially wary if the entity is unfamiliar to you. Always call the number found on a website’s contact information to make sure the number legitimately belongs to the entity you are dealing with.

Be careful of the information you share

Never give out your codes, passwords or personal information, unless you are sure of who you're dealing with

Know who you’re dealing with

Crooks pretending to be from companies you do business with may call or send an email, claiming they need to verify your personal information. Don’t provide your credit card or bank account number unless you are actually paying for something and know who you are sending payment to. Your social security number should not be necessary unless you are applying for credit. Be especially suspicious if someone claiming to be from a company with whom you have an account asks for information that the business already has.

Check your accounts

Regularly check your account transactions and report any suspicious or unauthorised transactions.

Don’t believe promises of easy money

If someone claims that you can earn money with little or no work, get a loan or credit card even if you have bad credit, or make money on an investment with little or no risk, it’s probably a scam. Oftentimes, offers that seem too good to be true, actually are too good to be true.

Do not open email from people you don’t know

If you are unsure whether an email you received is legitimate, try contacting the sender directly via other means. Do not click on any links in an email unless you are sure it is safe.

Think before you click

If an email or text message looks suspicious, don’t open any attachments or click on the links.

Verify urgent requests or unsolicited emails, messages or phone calls before you respond

If you receive a message or a phone call asking for immediate action and don't know the sender, it could be a phishing message.

Be careful with links and new website addresses

Malicious website addresses may appear almost identical to legitimate sites. Scammers often use a slight variation in spelling or logo to lure you. Malicious links can also come from friends whose email has unknowingly been compromised, so be careful.

Secure your personal information

Before providing any personal information, such as your date of birth, Social Security number, account numbers, and passwords, be sure the website is secure.

Stay informed on the latest cyber threats

Keep yourself up to date on current scams by visiting this website daily.

Use Strong Passwords

Strong passwords are critical to online security.

Keep your software up to date and maintain preventative software programs

Keep all of your software applications up to date on your computers and mobile devices. Install software that provides antivirus, firewall, and email filter services.

Update the operating systems on your electronic devices

Make sure your operating systems (OSs) and applications are up to date on all of your electronic devices. Older and unpatched versions of OSs and software are the target of many hacks. Read the CISA security tip on Understanding Patches and Software Updates for more information.

What if You Got Scammed?

Stop Contact With The Scammer

Hang up the phone. Do not reply to emails, messages, or letters that the scammer sends. Do not make any more payments to the scammer. Beware of additional scammers who may contact you claiming they can help you get your lost money back.

Secure Your Finances

  • Report potentially compromised bank account, credit or debit card information to your financial institution(s) immediately. They may be able to cancel or reverse fraudulent transactions.
  • Notify the three major credit bureaus. They can add a fraud alert to warn potential credit grantors that you may be a victim of identity theft. You may also want to consider placing a free security freeze on your credit report. Doing so prevents lenders and others from accessing your credit report entirely, which will prevent them from extending credit:

Check Your Computer

If your computer was accessed or otherwise affected by a scam, check to make sure that your anti-virus is up-to-date and running and that your system is free of malware and keylogging software. You may also need to seek the help of a computer repair company. Consider utilizing the Better Business Bureau’s website to find a reputable company.

Change Your Account Passwords

Update your bank, credit card, social media, and email account passwords to try to limit further unauthorized access. Make sure to choose strong passwords when changing account passwords.

Report The Scam

Reporting helps protect others. While agencies can’t always track down perpetrators of crimes against scammers, they can utilize the information gathered to record patterns of abuse which may lead to action being taken against a company or industry.

Report your issue to the following agencies based on the nature of the scam:

  • Local Law Enforcement: Consumers are encouraged to report scams to their local police department or sheriff’s office, especially if you lost money or property or had your identity compromised.
  • Federal Trade Commission: Contact the Federal Trade Commission (FTC) at 1-877-FTC-HELP (1-877-382-4357) or use the Online Complaint Assistant to report various types of fraud, including counterfeit checks, lottery or sweepstakes scams, and more.
  • Identitytheft.gov: If someone is using your personal information, like your Social Security, credit card, or bank account number, to open new accounts, make purchases, or get a tax refund, report it at www.identitytheft.gov. This federal government site will also help you create your Identity Theft Report and a personal recovery plan based on your situation. Questions can be directed to 877-ID THEFT.

How To Recognize a Phishing Scam

Scammers use email or text messages to try to steal your passwords, account numbers, or Social Security numbers. If they get that information, they could get access to your email, bank, or other accounts. Or they could sell your information to other scammers. Scammers launch thousands of phishing attacks like these every day — and they’re often successful.

Scammers often update their tactics to keep up with the latest news or trends, but here are some common tactics used in phishing emails or text messages:

Phishing emails and text messages often tell a story to trick you into clicking on a link or opening an attachment. You might get an unexpected email or text message that looks like it’s from a company you know or trust, like a bank or a credit card or utility company. Or maybe it’s from an online payment website or app. The message could be from a scammer, who might

  • say they’ve noticed some suspicious activity or log-in attempts — they haven’t
  • claim there’s a problem with your account or your payment information — there isn’t
  • say you need to confirm some personal or financial information — you don’t
  • include an invoice you don’t recognize — it’s fake
  • want you to click on a link to make a payment — but the link has malware
  • say you’re eligible to register for a government refund — it’s a scam
  • offer a coupon for free stuff — it’s not real

About Online Threat Alerts (OTA)

Online Threat Alerts or OTA is an anti-cybercrime community that started in 2012. OTA alerts the public to cyber crimes and other web threats.

By alerting the public, we have prevented a lot of online users from getting scammed or becoming victims of cybercrimes.

With the ever-increasing number of people going online, it important to have a community like OTA that continuously alerts or protects those same people from cyber-criminals, scammers and hackers, who are every day finding new ways of carrying out their malicious activities.

Online users can help by reporting suspicious or malicious messages or websites to OTA. And, if they want to determine if a message or website is a threat or scam, they can use OTA's search engine to search for the website or parts of the message for information.

Help maintain Online Threat Alerts (OTA).

"SBCGlobal Account Cancellation or Deactivation Request" Phishing Scams