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Beware of "American Express Security Report Notification" Phishing Scam

2018-03-06T13:12:03 -  +
Beware of "American Express Security Report Notification" Phishing Scam

The fake American Express email message below, which appears to be a security report alert that claims the recipients should secure their accounts by validating and updating them, is just one of the many phishing scams created by cybercriminals to trick American Express customers into clicking on the link within it. The link goes to a phishing website (a fake American Express website) that steals online account credentials when visitors attempt to sign into it.

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American Express cardholders are asked never to click on a link in an email message to access to their accounts. They should instead, go directly to American Express website (www.americanexpress.com) and sign into their accounts from there. If there is something wrong or there is something that they need to with their accounts or cards, they will be notified after signing in.

The "American Express Security Report Notification" Scam

Subject: Re: A recent security concern requires your attention

Date: Tuesday, March 6, 2018, 11:04 AM

From: American Express <AmericanExpress@aexpmail.com> wrote:

CardMember Alert

American Express logo

In regards to Primary Cardmember

Cards

Travels

Business

We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

In view of this, Cardmember information needs to be updated and your mandatory effort is required.

WHAT IS REQUIRED

To proceed, An attached HTML Fillable Web Form is sent with this message.

- See Attached Information Form, Download and Open to Continue.

- Finish steps by filling out the Form.

Thank you for your Card Membership.

American Express Customer Care

Privacy Statement

Update Your Email

Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.

© 2018 American Express. All rights reserved.

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Comments, Questions and Reviews
(Total: 30)

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The comments or reviews below do not necessarily reflect the views of Online Threat Alerts.

  • Posted: Sep 7, 2018 at 6:23 PM by an anonymous user from or near: Steamboat Springs, Colorado, United States

    The wording, capitalization, and punctuation should alert any AMEX card holder, but of course we're all in a hurry these days and might miss the errors.

    The phish I got was so ludicrously amateur (and obviously not from a native English speaker) that it gave me more laughter than concern. I hope others are quick to spot it, or simply know better.

    delete


  • Posted: Aug 24, 2018 at 12:37 PM by an anonymous user from or near: Wimborne Minster, England, United Kingdom

    Scam still going around:-

    "This is to inform you on a timely security report for your Card. At the time of scoring the report, Problems were encountered validating Cardmember profile .

    Essentially, Cardmember informations need to be requested and your effort is required.
    PLEASE-TAKE-A-MOMENT

    See attached for Fillable HTML Web Form
    o - Download to Open WebForm.
    - Finish steps by filling out the Form.

    Thank you for your Card Membership.

    American Express Customer Care"

    delete


  • Posted: Aug 8, 2018 at 10:43 PM by an anonymous user from or near: Rogers, Arkansas, United States

    Received this email on August 8th - it's still making the rounds.


    "This is to inform you on a timely security report for your American Express(R) Card.
    At time of report analysis, We ran into problem validating your profile.

    In view of this, Cardmember informations need to be requested and your mandatory effort is required.

    WHAT IS REQUIRED

    To proceed, An attached HTML Fillable Web Form is sent along this message.
    o - See Attached Information Form, Download and Open to Continue.
    - Finish steps by filling out the Form.

    Thank you for your Card Membership.

    American Express Customer Care


    Privacy Statement | Update Your Email

    Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.

    © 2018 American Express. All rights reserved.

    GNAENILNECA10600"

    delete


  • Posted: Jul 18, 2018 at 11:29 PM by an anonymous user from or near: New York, United States

    Received this email today, July 18th. Looked suspicious and I don't have an American Express account so it is even more suspicious. Thanks for posting this update so I could confirm my gut reaction.

    delete


  • Posted: Jul 17, 2018 at 1:44 PM by an anonymous user from or near: Queens, New York, United States

    I received this message on July 17, 2018. It was intercepted by my email application which placed it in my Junk folder. As is usually the case with trash messages like this one, it is rife with syntactical and punctuation errors, typically a dead giveaway that the message is bogus.

    delete


  • Posted: Jul 13, 2018 at 9:29 AM by an anonymous user from or near: San Diego, California, United States

    I just received this message today, July 13, 2018 but did not open any attachment. Seemed strange and there was no logo attached.

    delete


  • Posted: Jul 8, 2018 at 4:59 PM by an anonymous user from or near: Shelton, Washington, United States

    I got what I BELIEVE to be a "phishing letter" but it concerns me because I have been fighting identity theft (victim) since No. 2016 and one of the cards she tried to open in my name was American Express.

    I have NEVER had this card and I'm worried she might be trying again.

    Sincerely,
    Georgia.

    delete


  • Posted: Jun 5, 2018 at 5:35 AM by info

    Here is another scam:

    -------- Original Message --------
    Subject: A recent security concern requires your attention
    From: American Express
    Sent: Monday, June 4, 2018, 11:14 AM

    CardMember Alert

    American Express logo

    In regards to Primary Cardmember

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Cardmember information needs to be updated and your mandatory effort is required.

    WHAT IS REQUIRED

    To proceed, An attached HTML Fillable Web Form is sent with this message.

    - See Attached Information Form, Download and Open to Continue.
    - Finish steps by filling out the Form.

    Thank you for your Card Membership.

    American Express Customer Care

    Privacy Statement

    Update Your Email

    Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.

    © 2018 American Express. All rights reserved.

    ALEENICNECA0130"

    delete


  • Posted: May 30, 2018 at 10:31 PM by info

    Here is another scam:

    "From: "American Express"
    Date: May 29, 2018 at 6:11:49 AM PDT
    To: americanexpress@ampress.com
    Subject: A recent security concern requires your attention
    Reply-To: AmericanExpress@ampress.com

    CardMember Alert
    American Express logo

    In regards to Primary Cardmember
    Image Lock
    Cards
    Travels

    Business

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Cardmember information needs to be updated and your mandatory effort is required.

    WHAT IS REQUIRED

    To proceed, An attached HTML Fillable Web Form is sent with this message.
    - See Attached Information Form, Download and Open to Continue.
    - Finish steps by filling out the Form.

    Thank you for your Card Membership.
    American Express Customer Care"

    delete


    • Posted: Jul 6, 2018 at 2:54 PM by an anonymous user from or near: Houston, Texas, United States

      I just got this one
      Thanks for the Heads-Up........!!!
      Did not expect American Express would send out a notification like this

      delete


    • Posted: Jun 4, 2018 at 10:50 AM by an anonymous user from or near: Fort Worth, Texas, United States

      yep saw this one today.

      delete


  • Posted: May 29, 2018 at 11:11 PM by an anonymous user from or near: Cleveland, Ohio, United States

    See e-mail content below is this legit or a phishing scam?

    "American Express serve®

    Hello Customer,

    An error occurred during our customer database check.
    You will be asked to confirm some information related to your account on next login.

    You have 24 hours to carry out this verification if you exceed this limit your account will be disabled for your security. (You will have to call us to request recover link).

    Login

    We sincerely apologize for the inconvenience"

    delete


    • Posted: May 30, 2018 at 7:51 AM by info

      It is a phishing scam.

      delete


  • Posted: May 23, 2018 at 8:18 PM by info

    Here is another scam:

    "From: Amеrіcаn Εxргеss
    Sent: Monday, May 21, 2018 11:07:02 PM
    Subject: [АMЕX АLЕRT] wе'vе dеtеct а problеm with trаnsаction in your аccount, plеаsе login to your аccount immеdiаtеly"

    delete


  • Posted: May 23, 2018 at 11:32 AM by an anonymous user from or near: Saint Paul, Minnesota, United States

    I received one today.

    delete


  • Posted: May 22, 2018 at 10:55 PM by an anonymous user from or near: South Bound Brook, New Jersey, United States

    I got 2 of these already; they tried the same thing with Bank of America and wells Fargo never responded to any of them

    delete


  • Posted: May 22, 2018 at 12:55 PM by info

    Here is another scam:

    "From: American Express [mailto:AmericanExpress@aexpmail.com]
    Sent: Tuesday, May 22, 2018 11:18 AM
    To: americanexpress@aexpmail.com
    Subject: Important Notice: Card Information Message.

    Primary Cardmember Message

    For your security:

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Your profile needs to be to undergo an accuracy check and your mandatory effort is required.

    YOU ARE TO
    A safe attached fillable Web form is sent with this message.

    See Attached Information Form, Download and Open to Continue.
    Get started by filling all steps required onthe form.
    Thank you for your continued Cardmembership.

    American Express Customer Service

    Cardmember:

    Contact Customer Service | View Our Privacy Statement | Add Us to Your Address Book

    Your Cardmember information is included in the upper-right corner to help you recognize this as a customer service e-mail from American Express. We kindly ask you not to reply to this e-mail but instead contact us securely via the customer service link above.

    Copyright 2018 American Express Company. All rights reserved.

    AGNEUYES0001680"

    delete


  • Posted: May 21, 2018 at 9:27 AM by an anonymous user from or near: Lake Placid, Florida, United States

    Client received the same scam today. Seems this scam continues to be alive and well. Luckily GoDaddy security blocked it so my client wasn't tempted to respond. Sigh...

    delete


  • Posted: May 15, 2018 at 2:10 PM by info

    Here is another scam:

    "We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Your profile needs to be to undergo an accuracy check and your mandatory effort is required.

    *YOU ARE TO*

    A safe attached fillable Web form is sent with this message.

    * *See Attached Information Form, Download and Open to Continue. *

    * *Get started by filling all steps required onthe form.*

    Thank you for your continued Cardmembership.

    American Express Customer Service

    *Cardmember: *
    dbuzick@gmail.com

    delete


  • Posted: May 15, 2018 at 11:13 AM by an anonymous user from or near: Los Angeles, California, United States

    IO received the same scam today. I knew right away it was a scam.

    delete


  • Posted: May 11, 2018 at 7:48 PM by an anonymous user from or near: Bowdoin Center, Maine, United States

    Received this scam today....all sorts of hints it was a scam; spelling, syntax, name...pitched it after I took a screen shot and notified Amex.

    delete


  • Posted: Apr 18, 2018 at 1:27 PM by an anonymous user from or near: Philadelphia, Pennsylvania, United States

    Considering I no longer have an Amex card, I thought it was rather strange to receive this:

    "Primary Cardmember Message

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Your profile needs to be to undergo an accuracy check and your mandatory effort is required.
    YOU ARE TO

    A safe attached fillable Web form is sent with this message.
    • See Attached Information Form, Download and Open to Continue.
    • Get started by filling all steps required onthe form.
    Thank you for your continued Cardmembership.

    American Express Customer Service"

    delete


  • Posted: Apr 10, 2018 at 3:03 PM by info

    Received via email:

    -- -- --
    "Primary Cardmember Message
    For your security:

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.
    In view of this, Your profile needs to be to undergo an accuracy check and your mandatory effort is required.
    YOU ARE TO
    A safe attached fillable Web form is sent with this message.
    • See Attached Information Form, Download and Open to Continue.
    • Get started by filling all steps required onthe form.
    Thank you for your continued Cardmembership."
    -- -- --

    American Express Customer Service Cardmember: (I am not a cardmember!)
    wpoole1@peoplepc.com ( I do not have this email address!)

    This was sent to me today April 9 2018 at 5:37 AM I have received this same message at least two other times during the last 3 months. I do not nor have I ever had an american express account.
    Referrer"

    delete


  • Posted: Apr 10, 2018 at 10:53 AM by an anonymous user from or near: Bab Ezzouar, Algiers, Algeria

    Same message received but different email address. American Express

    delete


  • Posted: Apr 4, 2018 at 12:36 PM by info

    Received via email:

    "I received this threat and I do not even have an American Express Account!:

    On Wednesday, April 4, 2018 8:04 AM, American Express wrote:

    Primary Cardmember Message

    For your security:

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Your profile needs to be to undergo an accuracy check and your mandatory effort is required.

    YOU ARE TO

    A safe attached fillable Web form is sent with this message.
    See Attached Information Form, Download and Open to Continue.
    Get started by filling all steps required onthe form.
    Thank you for your continued Cardmembership.

    American Express Customer Service"

    delete


  • Posted: Mar 13, 2018 at 8:14 PM by an anonymous user from or near: Danbury, Connecticut, United States

    Thank you for this alert. I got something that started out exactly like the one you showed as a scam, from the same email address as you described.

    I have not opened that email "alert" (which I have received twice in two days) so I can't confirm that the rest of the message reads as you have posted above. I just deleted the emails since I am not an AmEx customer and figured that the emails must be a phishing scam.

    Kudos to this website for performing this important public service.

    delete


  • Posted: Mar 12, 2018 at 3:27 PM by an anonymous user from or near: Jacksonville, Florida, United States

    Here is another scam:

    "We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Cardmember information needs to be updated and your mandatory effort is required.

    WHAT IS REQUIRED

    To proceed, An attached HTML Fillable Web Form is sent with this message.
    o - See Attached Information Form, Download and Open to Continue.
    - Finish steps by filling out the Form.

    Thank you for your Card Membership.

    American Express Customer Care


    Privacy Statement | Update Your Email

    Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.

    © 2018 American Express. All rights reserved.

    ALEENICNECA0130"

    delete


  • Posted: Mar 8, 2018 at 5:22 PM by info

    Here is another scam:

    "From: AmericanExpress@aexpmail.com
    To: americanexpress@aexpmail.com
    Sent: 3/8/2018 12:30:57 PM Eastern Standard Time
    Subject: A recent security concern requires your attention

    CardMember Alert

    American Express logo

    In regards to Primary Cardmember

    Cards
    Travels
    Business

    We are writing to let you know that there is a recent security report for your American Express(R) Account(s) . At time of report diligency, We ran into problem validating your profile.

    In view of this, Cardmember information needs to be updated and your mandatory effort is required.

    WHAT IS REQUIRED

    To proceed, An attached HTML Fillable Web Form is sent with this message.
    - See Attached Information Form, Download and Open to Continue.
    - Finish steps by filling out the Form.

    Thank you for your Card Membership.

    American Express Customer Care

    Privacy Statement
    |
    Update Your Email

    Message information is included above to help you recognize this as a customer care e-mail from American Express. We kindly ask you not to reply to this e-mail directly as messages are being sent from an unmonitored e-mail address.

    © 2018 American Express. All rights reserved.

    ALEENICNECA0130"

    delete


  • Posted: Mar 8, 2018 at 3:02 PM by an anonymous user from or near: Pataskala, Ohio, United States

    I received this message but I am not an American Express holder. Should I be concerned with other issues since this messenger did have my E-mail address?

    delete


    • Posted: Mar 8, 2018 at 5:01 PM by info

      No, there is no need to be concerned, just do not click on the link in the email and follow the instructions on the page you are taken to.

      delete


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